Todd Miller

Your not the first to ask and this post is not the first to bring it up. So far there has been no response.

When I had local UI installed I had to log in just like the very first time I setup HexOS. It took a little while. Just long enough to make me think I was doing something wrong but the dashboard came up When I logged in I saw picture. I clicked on the word local and saw this. I am guessing it's not exactly the word that is the trigger. That just happens to be where the mouse pointer was when I clicked. I clicked on Switch to Hosted and went to the online dashboard so I started on local. Now to switch back I click the Return to Local button on the top banner. If you don't start that way I am guessing the down arrow next to your server name will allow you to go back and forth.

Hey, you can't leave a cliffhanger like! Don't friends normally share bigger impacts with one another? 😁

I believe there was a long discussion in a few posts but it came down to two licenses, two accounts. If I am wrong someone will surely correct me. Hold on, I take that back because that way you could sell the second license and defeat the pricing overall.

Hey, I have a couple questions. After watching the latest LTT video about needing a NAS, did you ask for a little publicity now that you are in the 1.0 neighborhood? I have NO problem if you did but i'm not sure they really did the product a favor. Yes the setup overall show the simplicity but the SMB issue is pretty common and pretty troubling. Plouffe did say it was a Microsoft issue but most people don't have many people willing to bail you out. And Microsoft security setting are not something you screw with if you don't have real experience. You probably could have done without that "I get the key. So I didn't pay for it.' comment as well. Oh well, any publicity is good publicity right? The video was a little weird to watch sine it must have been filmed a few months ago. So now that you have reached this point is the price going up? That would put you right up there with the lifetime Unraid price. You have been warning folks all along it would happen so we can't ack surprised.

Hmm. Try to take this in the nature I mean it but HAVE YOU READ THESE FORUMS? I bet you can't find five other people calling for cloud storage access. I'm not saying they don't want it, just they are the silent folks. The squeaky wheel has hammered the team for local UI, not web access, and buddy backup. We are going to give Jonp a nervous breakdown if we keep trying to prioritize the next important thing before we even let them finish the core. I think your question is valid and your overall safety and security is solid but if they did things in the order you wanted there should not have been any work done on applications until the 1.0 NAS was build. I have agreed with most of the questioning of how thing were done up to now. And I agree security and backups are critical to the point that needs to be shored up next. I'm one of the loudest critics this project has but I think it's time to step back, take a breath, let the dust settle and maybe celebrate a little. There is a forum topic for what apps should be looked at next. If you have a favorite put it in there. I might not ever use it but I am not arrogant enough t think my NAS/2 Local/2 Remote backup setup can't be improved or made simpler I'm going to personally step back and say congratulations team. I'm not in the first group so I haven't seen the 1.0 version but I know it was a lot of work. Reading through the forums overall, including posts like this, I can see there is still lots of work to do. And @jonpI am looking forward to shaking my head and second guessing every post like you are going out of your way to make my life more difficult, just like I have for the last year+. But for now, my hat if off to you. 😌

I Linus was telling the truth Local UI was part of the original plan to him. I don't think he would have investor a quarter of a million dollars without it. He has listed to many examples of companies going under and the content he purchased goes away for lack of the "local" option.. I have said this so many times I am even getting tired of hearing it but... I have a professionally managed Unraid NAS at a cost but it is worth it to me. I thought this project would be my chance to take back control but I underestimated what that would take. So I now have a $99 NAS that my wife and I can load up and a $99 sandbox to use to look at Jellyfin, Plex, Immich and other apps in TrueNAS. I don't think I will ever use any long term within TrueNAS but I have a pair of long term Linux servers that could do the job. The first video Linus did where he and Jake marveled at how HexOS make the setup of the storage pools and security very easy got my attention. I can do that and set up accounts for myself and my wife that allow us access as needed without risking making unnecessary or possibly hazardous admin level changes. I've done that in Windows and HexOS in my testing and had to do full delete/reloads because of it. I already have everything I need and am fine with the cost. I don't know if I gain anything with the local UI so to me any other time taken is an unnecessary delay. For me (and yes I understand it is probably just me) release 1.0 should have been the core NAS itself. Then build off that for release 2.0 and beyond for all the apps and VM parts. I think the project could be run better from the customer standpoint but if @jonp DM'ed me and questioned why I fuss so much if I don't really care. It's a valid point but this is a slice of the market that needs to be filled and whoever fills it needs to understand this product in not for network/NAS folks who recognize progress. It's for folks who probably couldn't build a NAS themselves. Of for folks who have no interest in learning TrueNAS or they would just use that. Those types of people aren't going to sit quietly and wait for quarterly information dumps because that data means very little. Did Eshtek intend that to be their target audience? Probably not but they should actually be excited that group seems interested. That's group will be the most loyal if you treat them right and are the best beta testers because you can't predict the messes they can get into. I think we need to understand this experience is going to be the norm for HexOS. As I said above, if you want something from HexOS then say it. And since money will always be the main driver, if Eshtek can monetize it they may look at it for the future. However if you think this level of communication is not enough, you saw that from the beginning. The team didn't go radio silent in the last few months. This has been the norm. If your issue is now that they can't estimate a project like this one well ok. They may even agree but before you do that you should find another project with this kind of hype because of an outside force. What kind of attention you think we deserve for $99 might be an interesting discussion. If there is a mathematical formula I have probably used my time up a few times over. I'm pulling back from HexOS and the forums but if you want to continue pointing out the shortcomings like missed deadlines and lack of meaningful communication, be my guest. Just show a little respect and don't act like its something new. Everyone who reads the forums already knows and it must not matter to most folks. And thinking you can guilt the team into more meaningful communication or more timely updates you are just being silly. If you care about HexOS then join the test groups when they have them and try different things that may not be what you will use it for. If you no longer really care then step back and let others play. Don't completely disconnect though because if you miss updates you may be screwed and have to start over. Linus or Jake, if you are in these forums and are reading along, please keep your mouth shut and let HexOS stand on its own two feet!

Well @vogam7did you get what you wanted? If you have read these forums there are more than enough accusations of terrible or completely lacking communication. I have been jousting with this windmill since shortly after the initial deployment. I've even talked about to many methods of communication that left each incomplete. I got a similar response it would be looked into. and I can say this was the only answer you could have expected. They are probably still a small team primarily of coders. There had been talk months ago of no marketing team, no support team, and only initial talks of ongoing funding. If we are thinking this communication level is the biggest issue we are going to face before this project stabilizes, we are seriously kidding ourselves. That LTT video is more of a curse than blessing because this project isn't ready for that kind of attention. This team isn't going to acknowledge they are having trouble. They just won't say anything, again. And there is nothing any of the paying beta customers can do about it. Watch and wait or don't watch, what's the difference now. It's to late to change the approach the team took, even if they have found that. And there is now reason to assume that's true. Did they take the right path to this development? Did they build the right team with the right leadership? Well, if you have a better plan then share it. If you don't like this approach how would you fix it? Communication alone means very little. Missing deadlines is a much bigger deal that not mentioning there are problems. And honestly, do you think this would be simple and smooth? Yeah right.

@G-M0N3Y-2503I think we are going to have to agree to disagree, not for any points either of us brought up. But rather because nothing said here is going to make any difference. I guess we will have to wait and see what long term effect very little communication has, if any.

Wow, Communication is a headache? That's a laugh. Well it looks like you have come to the right place. You only get very filtered communication when things are going really good here. And for anyone who actually was a developer you already know communication is critical. A lack of communication leaves you with a forum like this. Dozens of questions that get ignored. When did communication and coding become mutually exclusive? Right now the only people talking positive about HexOS are a few folks that depend on this product for their livelihood. Fortunately most people seem to not care or never took anything said up to this that serious. And looking at how many issues there still are unanswered in the forums and the length some of those have been around. Some issues have been able to celebrate birthdays. And if you want something to think about, riddle me this. If communication is like this now when we are in "BETA" and there is still goodwill stemming all the way back to the LTT video, What will it be like when we have HexOS 1.* and the product is release to production. Do you think the communication will get better then? The entire team has made it easy to get down on this product/project but if your going to be honest with yourself you still see the possibilities that attracted you in the first place. If you love the product and you are honest with yourself you see the cracks and holes that give you an uneasy feeling. Everyone in the middle is pretty meh in that it will do what they need but maybe not what they want. And just off on the horizon is the real issue we have been dancing around. A perfect HexOS is still just a skin wrapped around parts of TrueNAS. It will never be more than that and no matter how hard you look you were never promised more than that. If you don't want to learn TrueNAS then welcome to a sturdy and easy to setup network attached storage appliance. As Immich has shown us multiple times, the application curation process was just to make the initial install easier and more standardized. It is not to make Immich work or eliminate code product issues and design changes. What kind of communication do you expect when a new release of an app or perhaps TrueNAS itself wants to change something fundamental like their storage or security models. And from who? It's probably time we stop worrying about when production version 1.0 is coming and start trying to figure out what we are willing to do to make it work. Learn TrueNAS? Buy new hardware? Buy consulting services? Cut your losses and find something else? Regardless of all the rest , it seems you can't count on communication or timelines here. If you can't live with that no matter what you thought in your mind this journey would be, well sorry because this is just the start.

BACKUP YOUR DATA!

There is no point going into this beyond pointing out the facts as you have. There are other posts basically saying the same thing and it seems people are either hold their breath hoping something is coming soon and the folks who think Eshtek bit off more than they could chew. There is no way for us to know what is going on but there are some pretty specific things the app needs to be considered production. Being a friend and having Linus as an angel investor may be as much trouble for the team as it was good. Linus has advertised in a fow youtube posts what the app needs in his opinion and anything short of that is a failure. Well not a failure but not worth his sizeable investment. Tough spot to be in.

I can't say it's best but the reason Tailscale seems to get injected into almost every conversation is cost or the lack there of. I bet there are lots of ways to slice this pizza but there seems to be only one that can be setup for free. I hope that changes because variety is the spice of life, But with the current limited choices in the curation pool, beginners don't seem to want to try new things. And the folks that know how to use other tools have what they need and no reason to bring it up.

Hmm. Now there is an interesting idea. There is another post that asks about the long-term viability of HexOS with several outside the box thoughts. This would fit well under that thread. This might be a good fix if the specifics can be worked out..

HexOS itself? From what version to what version?

I doubt it's hidden but I have never seen it myself.

I imagine this is being looked at but what sets this above tailscale. Tailscale already has scripts for someone to review to be curated so how does this app distinguish itself? Options would be wonderful. Especially if the are free to use!

I'm personally hoping there is some consulting in the mix as well. I man above what would be deem to be general support issues. For instance, every app I run is accessed by HTTP not HTTPS. I would love someone to point me to suitable options that would help secure my system. And as an example, and only an example, it could dramatically increase my satisfaction with HexOS without actually making any changes to the core product. And if they develop a great solution for someone they can make it available for anyone who needs it either as contract work or as an addon service. It can all mesh together improving my experience and many others overall.

Can you please tell me where that mention is? I must have missed that.

People have been hearing about the monthly support option for many months so that seems to be a possible primary long term income. After that I will be very surprised if anyone answers this post beyond statements like look at the quarterly docs to see the future plans. Deep down I don't blame them considering the general level of company communication not tied to support. They may not even have the team built out to answer those questions in detail because today, they don't really need to. There may be a lower income ceiling than the team realizes but I think it is much more likely they would get bought out or merged with a new startup then to fold up. What that means for lifetime subs is not worth stressing about today. Pay services are a cop out because it takes away from the core product but we will see what the next group of buyers say.

I just did this with the direction of a moderator/admin. I had to make a Linux distro on a usb drive then start it in demo. Once that was done I deleted all the partitions using gpart I think. Once all partitions were gone the use you created should load after you do the standard messing around to boot from USB drive. Since I needed that to boot to linux, it was all pretty straight forward. My issue was with the pool so I needed to rebuild everything including the pool itself. As stated above, you may not need to mess with the drives. Ive never been that lucky though.

If you wanted to check I believe data can come in any of about 5 channels. And as you see here one channel does not rule them all. I know it's fun to be that cool kid who is on all the socials but this product needs to mature.

Bear in mind you are asking about a software app that is not production ready so if you are asking for now and if you are asking for when it goes live and gets through the shakedown period are two very different questions. A timeframe for when you need it could be helpful, the type of NAS you want (just storage vs developer kit) and any other generic info you can give without divulging corporate secrets might help. And really that only probably pertains to the apps and access options you would use like would you use Nextcloud to access the NAS and any of its addons for collaboration or development tasks. Integration with other systems is probably a large consideration. Though there has been discussions over lifetime and monthly costs, I wonder if the team has thoughts about enterprise opportunities. If you have time this could be a very interesting due diligence exercise for both yourself and Eshtek to go through but maybe not this soon.

Would that key store on the HexOS server mean I would need to connect to the mothership and would not be able to perform any of these actions only using the local UI dashboard? That would seem to be another bump in the road. A philosophical bump, but a bump nonetheless.

I was in the exact same situation. Five updated for five installed apps. I guess that makes it real easy to decide which apps the updates belong to. I was watching a video from a person who likes to show new apps (mostly under Docker).. He was showing some apps had daily updates including some that were multiple times a day. While I know there are a lot less apps available through TrueNAS, I wonder how they pick what apps to add to their 300+ item catalog. I'm more of a set it and forget it person so I am already bored with all the updates for our curated apps. Also, every app I have now has the This app is experimental and may not behave correctly. tag. Since that wasn't true a couple weeks aga, I wonder if running these updates is enough for the curation process to think the app is now experimental since I didn't do anything but load the curated app and do the updates. Not sure what the value of that message is when it happens to every app.