Todd Miller

I agree with you in principle and if you look at my comments you will see that I have been critical of a lot of things so far. Being a rookie, I was trying to install some other apps but the descriptions off youtube all say when adding the dataset for an app use the preset "app". I don't have that preset. Is that an error? And if so, does it have anything to do with HexOS or is it a TrueNAS issue? Immich works perfectly for me but I an at least six updates behind and I an getting the 'The storage configuration you are using is deprecated and will be removed in a future version.' message. Is that the fault of HexOS or TrueNAS? I want to get into creating virtual spaces and installing apps into them but that is not available. Again, who is at fault? There seems to be two big reasons many folks are complaining about Hexos right now. First is very limited communication and yes I retyped that several times scaling back the aggression. I was a mainframe developer, scrum master and project manager for 40 years. I've only seen this level of communication once. That was from a software vendor that the teams lost faith in pretty quickly and stopped paying attention when they said big news coming or that changes are on the way. The second is the community is treating the HexOS app like its finished and production ready. Why are we even worrying about what's in the Q3 and Q4 updates? Yes for me the message banner across the top of the screen is dated 07/28 but when I click on it there is no message saying HexOS IS LIVE.. Aren't we in what is being called beta testing? If you are reading all the posts you can see we are being told about but not promised updates coming soon/next quarter. Do people think that because we don't have a production date that there is something wrong or that something is being hidden from us? Is that even possible while we're in a beta test? And probably most important, Linus mentioned several times he was promised that a local UI would be available before the application goes live. I seriously doubt the dev team wants Linus to have to do a video about he just repeated what he was told so I think we can say there is still work to do and work being done. The solution would be the dev team giving a focused update and we STOP and listen. Yup, it's really that simple. No we won't all be happy but what was that old song? I beg your pardon, I never promised you a rose garden. Yup, I'm that old so I will stop now.

Local access via docker? I missed that bit of information. Are you referring to the local UI or am I off base?

I know what you are trying to say with the under the hood comment but this is still a beta. The devs would be within their rights to say Plex and Immich are just examples of how HexOS apps are simple to deploy. Now if this app goes live and you are still saying the same thing, now that's another story. For now we somewho need to harness the passion and test the options and processes we will use after go live. Otherwise how will the devs know it works on all king of hardware and "unique" combinations to satisfy our expectations?

Oh great, now we have multiple "official" sources of information. And just to be clear, the calendar third quarter is July 1st to September 30th. That's about twelve days. to Q4. Yeah I know Eshtek is well within their rights to create their own financial calendar that could put the end of Q3 in December like many large corporations. But until we hear differently, we are still in beta with no official release. Just for context I pulled the following definition of beta from google. "A beta refers to the stage in software development where a product is released to a select group of users for testing and feedback before its official launch. It allows developers to gather valuable insights, identify and fix bugs, and make improvements based on user experiences.". I am in the beta because I contributed my cash to the cause like most everyone else in the forums. And correct me if I am wrong but buying into a beta is pretty common, especially on windows or in the gaming world. If the beta needs more work we would just have to accept that but that goes both ways. Saying something coming in Q3 without establishing what Q3 mean and if that expectation is still true is as important and the user community accepting change without clubbing a company over the head with old estimates (if that company is honest and gives updated estimates). Can we establish where the official source is (and if you think you already have, you have completely underestimated a user community ability to wreck your perfectly good plan). And can we stop saying "we didn't promise anything" followed up by "we have already said that would be in the third quarter". Those are quotes take directly from the forum under the title VM & version 1.0. And even though this is a good example of the clubbing with old posts I said we shouldn't do, it is also a good example of this makes perfect sense to the poster but not the audience. Takeaways: User community stop using passive aggressive tactics to try to get your own personal additions unless specifically asked for like "What apps would you like to see next". Developers/moderators/leadership you are physically incapable of over communicating at this juncture of the project. And as I said above, if you think you already have, you have completely underestimated a user community ability to wreck your perfectly good plan. I am so excited about this application and it potential that I have told more that 100 people about it. While many are taking a more conservative approach and waiting for things like the announcement of the monthly price, I have a couple candidates for the buddy backup when it comes available. And as I have said before, this app is already a success for me. I just hope we can start tightening things up soon.

Where have you read that they are going to 25.anything? It would seem odd they would make a jump like that without us ever testing using that version.

Is anyone directly associated with the HexOS app looking at the current review videos in youtube? They are auto-generated on mass from your front page and possibly other sources I can't find. It looks like you are working on a product quite different from what this forum page is describing. I think you are losing both a great advertising tool but also an opportunity to do a five to ten minute video on what is going on, upcoming releases, what third quarter actually means to the company and the like. Your last post with a little more fluff would have been perfect. Public service announcements like don't update TrueNAS beyond a certain point could be useful. I understand your knee jerk reaction to say it's too much work but I bet you could work miracles with something small like this. Maybe you could get someone from LTT to make an appearance to remind everyone why they have high hopes for the product overall. Be the way, what the heck is this video? It's your web page I think but what is this guy talking about? Someone must have gotten the scripts mixed up.

I think the dev team and forum moderators understand what you are saying. The difficulty is when in a deep dev cycle, what can they report that will keep their audience happy? All they can say is "Yep we are working and making progress". We all want more but there may not be more details to be had without giving out priority secrets. And if they do say things are good and they are close we would start a clock and call the project late because we want it now. We're all in a tough spot.

The only thing that makes it harder now is I am now doing it myself. Well and though it's not harder, I used to use two 2GB and two 4GB drives. Finding reasonably priced but dependable storage in large quantities can be a challenge with all the heavily used drives being dumped on the secondary market..

Is that what the templates mentioned many times throughout the forums would be? That is what I had been thinking all along so I may have missed the boat.

I have a working Unraid setup a network analyst friend built for me. I couldn't really do anything with it myself but I could invite him and his wife over periodically and "upgrade" it. When I saw Linus's video and then the initial circle of tech reviewers I decided it was time to try myself. I have no complaints but my needs are pretty straight forward and I got the Black Friday package.

I think the wording of your questions is a bit hamstringing. For instance, I have been using Tailscale to access my Immich app outside the internal network. As well I can access all the NAS data. But, the only apps officially supported are HexOS core, Immich and Plex. If you were to browse the full forums you would see the current owners of HexOS are having success with all types of apps but to be completely transparent there are still some issues. If your a gambler, you buy in and try the things you need. If you are looking for an out of the box production NAS, I don't think we are quite there yet. My start was miserable but I came to this product with big hopes but small knowledge and I am already getting everything I wanted. Just keep in mind that if the HexOS team isn't showing t as a supported app doesn't it will or will not be supported in a year.

All I ask is we don't assume that if we use a product that starts to cost, we will all be able to do that.

I am betting that there are folks besides the devs and admins with both practical knowledge within TrueNAS and an understanding of security best practices. I think they are being quiet now because they don't want to get dragged into forum arguments and focus on their own setup. Those folks following that approach will be much more valuable to the beta than I am right now because when something they are trying doesn't work, it is more likely to be a real issue. When I get something to work besides the one-click apps I was using the 'on a wing and a prayer' approach. I got Tailscale and Nextcloud both working but I can't tell anybody how exactly.

I think Jellyfin has been already acknowledged as in the next group. However, I can't seem to find the forum post that actually says that. All I can find is the references to the original forum. post. Do we have something more concrete as to what is next and if reworking Imich will be include?

Would you want just Nextcloud or some of the additional apps within? And I think we are skating on thinner ice. I installed Nextcloud through TrueNas and it works but I turned it off because it seems to be unsecure. It looks like for the sets of apps we are asking for now we need some best practice security included. And I don't think that should be the HexOS teams responsibility. The youtube video that gave me my breakthrough talked a lot about the HTTP versus HTTPS weakness and how tailscale was not a solution by itself. The HexOS team can add some of the popular security apps to help us but if I get hacked it is very unlikely it's anyone's fault but mine. Don't stop the suggestions because most of us are probably seeing app options we never knew existed and want to incorporate ourselves. Just remember to make security a priority as well.

I am definitely not a TrueNAS expert. I'm not sure I can even say I am entry level. So for me, HexOS had to be pretty plug and play. Though there is a lot of talk about future state and upcoming opportunities, today your $199 will get you a pretty solid and simple frontend to the TrueNAS product and a promise of what is expected to come. If you are pretty functional or better in TrueNas I wonder if you won't get bored with how simple the 1 click apps make adding products to your UI. Yes as you can see above there is an expectation of more apps coming for the i click process because there has been forun pages dedicated to what apps the community wants next. I wonder if this will mean that much to you . The apps coming next seem to be geared towards giving folks a functional NAS with any number of apps that showcase what might be popular and good foundation showing off what's possible. I'm thinking it would be the third or fourth wave of apps added that you might find more interesting. I';m not trying to talk you into or out of spending the money today outside of the fact the team has said the price is expected to go up after the official full release. They have been very up front about that and the expectation of a monthly option. So you may need to see what works for you. Overall PERSONAL OPINION: If your an IT professional (and therefore the default helpdesk for almost everyone you know) this seems to be a product you can recommend to folks where computers and networking isn't their jam. But, if you have a very specific use case you may want to see this product mature for a little while yet. The forums are full of examples is issues that may or may not have anything to do with HexOS. And sooner or later the devs will have to wade through all the noise to address all questions/issues even if the answer is "That's not a HexOS issue". Only time will tell if it is the right fit for you and if the price is right. To each their own.

Were dates given for either of those things? If not it proves FangerZero's point and seem to justify their frustration. Is either Jellyfin or Templates in testing? If not then neither would seem to be ready by HexOS 1.0. And while I am on that subject, I haven't seen or heard any discussion on when that go live date would be. It would seem that if that were within a couple months we would have heard something and be finalizing our hardware purchases to be ready. For me HexOS is already prod. I wanted a simple NAS and when I heard LTT talking about his investment and requirements I thought I finally had what I was looking for. Yeah Plex is neat and Immich is cool and I'm near 60 so I really talk like that. The only way this ends badly is the company goes under before the local UI is created. If you don't see the frustration of your community regardless if it's a bug in HexOS, TrueNAS or the app being run, well then you have a much larger issue on your hands than whether the switches should be to the right or left of the descriptor text. Yes it's a beta test. Yes we knew that going in. But also "yes, this is coming or that is coming and we are also working on a new file system" is just more vagueness in an already vague picture as far as we know.

Did they ever say they would have more than two apps or just that there would be a template if someone wanted to add more apps?

Sorry I blew past this but I mean I couldn't setup the initial datasets as per this video. If the issue is the permissions he talks about later, I didn't try to sync to that because of the dataset error above. Maybe I need to do this out of order?

How were you able to setup the datasets he uses? I get an error when trying to create the Nextcloud dataset. I've no idea how to grant permission to the user or which user it is referring to. Traceback (most recent call last): File "/usr/lib/python3/dist-packages/middlewared/main.py", line 211, in call_method result = await self.middleware.call_with_audit(message['method'], serviceobj, methodobj, params, self) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1529, in call_with_audit result = await self._call(method, serviceobj, methodobj, params, app=app, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1460, in _call return await methodobj(*prepared_call.args) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 230, in create return await self.middleware._call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1460, in _call return await methodobj(*prepared_call.args) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 261, in nf rv = await func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 49, in nf res = await f(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 179, in nf return await func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/plugins/pool_/dataset.py", line 714, in do_create verrors.check() File "/usr/lib/python3/dist-packages/middlewared/service_exception.py", line 72, in check raise self middlewared.service_exception.ValidationErrors: [EINVAL] pool_dataset_create.share_type: Filesystem permissions on path /mnt/HDDs/Applications prevent access for user "apps" to the path /mnt/HDDs/Applications/Nextcloud. This may be fixed by granting the aforementioned user execute permissions on the path: /mnt/HDDs/Applications.

How about in the forum you add the level of TrueNAS that HexOS supports to that popup section at the top that has PSA and update announcements? Having this discussion in several places is confusing and probably not leading to the understanding you are looking for. 'TrueNAS 24.10.2.2 is the version we are built on but I tried 24.10.2.3 and it worked.' or 'Truenas 24.10 is the supported level but I head people on 25 are fine' only make the entire process look jumbled and confused. I'm not Linux/NAS expert so I can't necessarily tell a true HexOS issue from something you haven't even tried to work on yet. Perhaps a central place would stop the dozens of questions. And if it already is in what would be considered a central location, well it would seem by all the questions the forum disagrees. Your beta testers are clearly 'I wanna try that' people so I guess we need rails so we are not wasting time chasing non issues..

I had trouble at first when I set the external IP to the IP of Tailscale. What I forgot was my phones wifi connection wouldn't use my external IP so the app kept reporting a false fail as I was setting it up. I ended up having to turn off wifi and use my phone connection/data. Then because my phone connection uses my external IP without issue, it worked. The IP switcher on Imich is pretty touchy.

I believe speedking456 gets credit for this one.

I'm not saying it is right for your situation but I have been using Tailscale for remote access to Immich and the NAS storage itself. I picked it because someone did a pretty good install guide and posted it. Again, I;m not saying it the best for you. I can say though that for someone who doesn't know squat about TrueNAS or Linux or Docker containers and the like, I can saw it worked first try. I am curious if anyone wants to volunteer some alternatives. I believe Cloudflare is sprinkled throughout the forum as well as the general concept of reverse proxy and port forwarding.