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Might as well introduce myself as well... I am beardedbrewer, but go by beardman as well, not just because I have a beard and I am a brewer... of mostly beer and coffee, sometimes both! I am an IT professional who loves all things tech. I am excited for HexOS and purchased a lifetime license during the Black Friday promotion. I love the idea of building my own NAS with little fuss, and I believe HexOS allows me to do just that.

So I moved chassis completely , added a whole new HBA, added new drives changed processor and memory , and added more HDDS . everything was running like a champ until I biffed up some back end things that I was able to fix

@ubergeek and @Dylan, please help me out. Biffed? Sounds nice, but I really don’t have a clue 😀.English is not my first language.

I just searched our support inbox (both forums & email) and didn't find any messages from you. Not sure what went wrong as we are still receiving messages from others, but I am processing your refund right now and it should reach your account in the next 5-7 business days.

Managed to fix the problem. Go into True NAS interface from Settings in Hex. Go to 'Apps' menu, click 'Configuration' drop down button, click 'Choose Pool', select your storage pool then click 'Choose' - the app service will then start, go back to HexOS and install Immich again and all will work.