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First, let me start by saying I actually really appreciate this question and I hope my answer gives you faith in our long-term sustainability, exactly as you mention in the title of this thread. The lifetime license model is appropriate for a very particular type of customer with very specific priorities: Bring your own hardware Doesn't want an ongoing subscription Will mostly support themselves It was the appropriate model to launch with as well because it allowed us to inject a larger cash infusion at the start. However, we see multiple additional revenue streams available to us in the future: Subscription-based licensing. A lower price of entry for customers that aren't ready to make the lifetime commitment. Support. A more premium support model that can help you on a 1:1 basis when you have issues with your server. Cloud-based Services. Things like cloud backups (as an alternative or in addition to buddy backup). There are other cloud-assisted services such as reverse-proxy/relay that may warrant a subscription as well. Hardware products We will never force anyone to buy a specific hardware product to use HexOS, but we may offer some for those that don't want to build their own in the future. We actually have a few other ideas for additional offerings as well that would add additional revenue streams to Eshtek, but those are a little premature to discuss at this point. Bottom line: we don't just have a product plan, we have a full business plan for the future of this company and it has been designed to ensure a few key things: We don't run out of cash. We don't have to take on outside investors. We can remain true to our mission and vision. I hope this answers your question and gives you more confidence in our plans for the future. And if you have any other questions, don't hesitate to ask!

Hello @jonp, I really appreciate your detailed response. Thanks a lot.

I'm personally hoping there is some consulting in the mix as well. I man above what would be deem to be general support issues. For instance, every app I run is accessed by HTTP not HTTPS. I would love someone to point me to suitable options that would help secure my system. And as an example, and only an example, it could dramatically increase my satisfaction with HexOS without actually making any changes to the core product. And if they develop a great solution for someone they can make it available for anyone who needs it either as contract work or as an addon service. It can all mesh together improving my experience and many others overall.

Hello. Thanks for writing us. We currently don't have a student program but please reach out next year and we hopefully will have a program in place. Try to save your allowance up as it's going to be more than $5 but a lot less than the $299 it will be at that time. Good luck with your studies. HexOS Team

Hi, I’m one of the happy lifetime license holders for HexOS, and overall, I’m really excited about where the project is headed. But there’s one thing I’m worried about: long-term sustainability. I get that selling lifetime licenses is great for upfront cash flow, but how do you plan to keep the project financially healthy in 5 or 10 years? Honestly, it reminds me a bit of what is happening with Plex, and that’s kind of worrying. For the same reason, I’ll never buy services like pCloud with “lifetime” storage. I assume you have a strategy for this—maybe optional subscription services (like cloud backup, premium/enterprise support, etc.). Could you share a bit about it? Are you confident that these income streams will be enough? Even though I’ve already paid for my license, this actually affects my decision about whether to start my main server on HexOS. Long-term viability matters more to me than the initial cost, to be honest. I’m not trying to be critical—just looking for some clarity to feel more confident about the future. Thanks for any insights!

I think having a curated app for Matrix could be huge for HexOS since it could be a great and easy replacement for Discord.

At this time we are only curating applications that are available on the truenas app catalog and seems like matrix/synapse is not on the catalog at this time. I suggest you reach out to the developer of the app and request they submit their app to the truenas app catalog. Instructions on how they can do so can be found at https://github.com/truenas/apps/blob/master/CONTRIBUTIONS.md

Title says it all. Thanks.

Hello, It seems the after the update some systems on reboot are reaching out to our server so it doesn't know your there. Try the following. Login to TrueNAS interface. Left side select "system". Then after screen refreshes select "shell" from the list. Paste in the following command. Can't use normal short cuts Will need to use Shift + Insert Key for pasting. sudo python /usr/lib/python3/dist-packages/middlewared/scripts/vendor_service.py If that works within about 1 min you should be able to go to deck.hexos.com and see your server or claim it.

I would like to see first party support for placing any app behind some of the most popular VPNs (PIA, Nord, Express, Proton, Tailscale, etc), as well as custom VPNs (WireGuard, OpenVPN, etc). For example, you may install “The Lounge” IRC client and have all internet communication pass through a PIA VPN so that your home IP is not exposed while chatting. Traditional methods of doing this involve painful configuration of iptables or other firewall rules. I believe this is an area where HexOS could really simplify things: Install a VPN plugin, authenticate with it, and then simply assign an app to a VPN plugin via the app’s settings if desired. It would be fully accessible from the home network without going through the VPN, but all internet traffic would go through the VPN with a kill switch in case the VPN goes down. Thoughts?

I ran into the same problem, and this fixed it. I think the install script for HexOS for this app needs to be modified slightly. Made a data set in the home-assistant folder, give it a name like "config" or "data", and modify the "Host Path" for "Home Assistant Config Storage" to be in that new dataset. Now I need to look at how to remove a bunch of junk from a folder without removing the datasets I want.

Fyi, Q3 update went live today along with a new docs site: docs.hexos.com We are listening to you guys!

Agreed. When creating a VPN connection, have options to route specific apps with this connection, or the whole system, or whole system but exclude specific apps.

The more powerful hardware you use the more your electric bill will be. I would go with an Intel cpu to use Quick sync for your plex streams. It allows you to get away with using a less power hungry cpu. I would suggest any intel cpu that has a UHD 700 igpu. It will handle multiple 4k streams. The intel i5 12500 is a 65w cpu and can be bought new for $175 on Amazon US. The 12600k is on sale for $150 on Amazon US but is a 125w cpu. You can find better deals if you search /r/hardwareswap on reddit or search on ebay. Then grab the cheapest Z790 or B760 chipset motherboard that fits your needs/budget. With this CPU you can choose to get a motherboard that uses either DDR4 or DDR5.