jonp

Definitely. Still targeting 1.0 for this year.

Hey guys. Apologies for the lack of comms on our side. We've been very heads down and focused on the Q2 update and planning for our first team offsite meeting in June. I'm working on a blog post for this week with more information and planning a regular schedule to provide updates more consistently. Regarding the pace of progress, something to keep in mind. We built Eshtek on a bootstrapped budget to avoid the temptation of taking big VC money and forced to race for an exit. That's how products become enshittified as we've seen with so many over the years. We were very deliberate and intentional in our partnerships and investors. We're in this for the long haul. But doing this still comes at a cost. Yes our Black Friday launch was wildly more successful than we could have hoped, but an influx of cash has a delayed effect to benefitting productivity within a business. Once you get it, you have to make sure it stays (refunds) and you have to be smart about how you spend it (services, tools, people, etc.). Then it takes time to make all of those things work well for you. If we would have taken a couple million back in 2022 when we incorporated, we'd already be at 1.0, but we'd also not have as much control over the business and our vision. I don't blame anyone for their comments. HexOS is very light right now. Apps are badly needed to improve. Fully agreed. We released it when we did to prove the concept and that we have the chops to build this thing. It gave us more than enough capital to get there and we immediately reinvested that extra capital to not only expand our team faster than planned, but to expand our roadmap in ways we haven't even publicly disclosed yet. I guess this is a long way of asking you all to have faith and I will do better at providing more frequent updates and not leaving you in the dark for so long. Thank you.

As an FYI, if you update via the TrueNAS UI, please stick to the 24.10.x track at this time. We are not ready for 25.04 yet, although I would imagine for most everything would work just fine.

Yes. It's a Q3 roadmap item for us.

Yup, we haven’t built in support for single disks yet. It’s coming!

We do not intend on making everything that you can configure via TrueNAS directly configurable using our UI, but we do want users to be able to use the TN UI to create a custom storage pool that we then adopt for management.

Correct. The local UI is one of the last pieces we will deliver before marking it 1.0.

New blog post up today providing a status update on HexOS! https://hexos.com/blog/hexos-q1-status-update

Just wanted to provide a quick update on this feature in particular. We are going to try to add this in for Q1 along with a few other big updates to be announced soon.

Correct. No updates to the ISO just yet.

Yeah I to am curious about this.

Working on quite a few big items right now including pool and location customization. 😉

I am working on a blog post update that will share more plans and roadmap changes.

That's on me. I've been highly distracted this past month with a lot of administrative work. That's starting to wrap up and I will be dumping a lot more of my time into communications.

We had a short outage earlier today that has since been resolved.

We have no plans to support Active Directory directly through our UI at this time. Users who want AD support should probably be using native TrueNAS as permissions management won’t be the same once AD is introduced.

I just searched our support inbox (both forums & email) and didn't find any messages from you. Not sure what went wrong as we are still receiving messages from others, but I am processing your refund right now and it should reach your account in the next 5-7 business days.

Hey @luke9912, I'm sending you a DM now to verify if your reply-to email address is the problem.

@Theo @Dylan Very aware that Plex isn't "perfect" just yet. We definitely have some work ahead of us because there are some issues with performance, transcoding, and networking that need to be addressed. We are definitely going to be revising the Plex one-click deployment and should be able to address a lot if not all of these issues.

Sincerest apologies everyone. This is taking longer than it should. Hope to have this resolved shortly.

In all seriousness, it doesn’t go past any of us here at Eshtek on how much you guys are doing here and helping us and this community. We greatly appreciate it.

We just put in an order for 5 that we should get some time in March I think. These things look awesome. Glad to hear you're liking yours so much!!

I definitely feel you on this. I simply ask for a little grace and patience with us in Q1. We were a 2-person organization not but 45 days ago and have already over doubled our headcount with additional hires on the way. Ramping up new team members takes time and our entire roadmap is shifting based on the level of investment we have received from customers. Providing a more comprehensive roadmap with estimates on delivery of functionality is definitely something we are going to do, but predicting how fast we can deliver with a substantially larger team while we're still ramping up isn't really tenable. We also have plans to hire a community manager this year, which will also greatly help with communications.