jonp

Great feature idea. Having not spent more than 3 seconds thinking about the security implications, I totally see us doing this ;-). The tricky part is granular access control. Maybe you want them to see that server and even do a few things, but maybe you don't want them to be able to do EVERYTHING such as delete or shutdown/reboot. But I think we will have a solution for that too 😉

Yeah we probably should make a change to this policy. I'll review forum settings this week to lax this up a bit. Not looking to create more administrative burden for ourselves.

While I can't get into details just yet, there are multiple security-specific features planned for the future to improve our posture. This is simply the only way to functionally provide this right now with the current TrueNAS SCALE API. That being said, I greatly appreciate having those that are security conscious here on the forum and thank you for suggesting a solution with your post.

It's ok. The update you're seeing right now is 24.10.0.2. .1 and .2 are both hotfix-class releases with minor fixes for specific issues as documented here: https://forums.truenas.com/t/read-notice-truenas-scale-24-10-0-1-and-24-04-2-4-are-now-available/23413 https://forums.truenas.com/t/truenas-scale-24-10-0-2-and-24-04-2-5-are-now-available/23664 Updating to these shouldn't cause any issues with HexOS, but generally speaking, we do not want users updating using the SCALE UI. When you do, we won't provide direct support for issues. All of this said, it is our fault for the current confusion about updates because of how notifications work in the UI today. We pass through notifications directly from SCALE in the current beta, but in the future, we will parse out update notifications in HexOS in favor or our own mechanism. This is one of my shortlist items for improvement in the next HexOS beta update, which as a reminder, does not require you to download anything to your server.

Email support@hexos.com and we'll take care of this for you. We weren't planning to allow this originally, but this use-case is all too common. So long as the transfers are done in a reasonable time-frame after purchase, I think this is fine. The issue is we do not want to create a black market for reselling lifetime licenses. That isn't supportable for us. I will update the FAQ/terms likely tomorrow with better verbiage to address this.

HEY! I figured out how to make search more accessible! It's now a top menu nav item. Should help quite a bit.

I'll get back to you today. We implemented a new support messaging and management system and it's been a bit of a learning curve.

Yes supporting migration from TrueNAS to HexOS is planned.

This warrants further comment but just wanted you to know it's been seen and we fully acknowledge this need.

SCALE updates are designed to persist all HexOS customizations, regardless of how they are applied (SCALE UI update or through our HexOS UI in the future). We still would prefer customers to stay in lockstep with our update method to ensure the best support.

Liking a lot of these ideas. Completely agree. However, I think we need to think about this deeper. I don't like the idea of these guides living in a forum where the help link in the UI redirects the user here. I think the content needs to be either presentable in a frame on our UI or linkable to an article on our docs. @Magnus may have some ideas on this. He's our creative director and responsible for UI/UX design. I love this. 100% great ideas. Absolutely doable. Could even integrate that into the product UI. So I think we could make a lot of that contextual. And then you have two ways of accessing the information: Traditional Docs: menu based nav as suggested by @Theo ; accessible via the hub UI help links: contextual links relevant to where the user is looking; accessible via the deck But both should be the same docs.

Working as intended. 😉

It's arguments like these that just hit me right in the gut. Such a basic, but perfect argument. Ugh. I'll see what we can do. No promises and definitely not for 1.0.

Hmm...might know a guy... 😉

Do you guys think they should just have their own forum or do you think we should create articles based on these? Very open to supporting this.

Ooh! That's a great idea!! Multi folder settings modifications. Saving this one!

Yup! We went through great pains to make our UI mobile responsive, and this will make porting it to mobile apps easier in the future. For now, navigating to the deck from mobile is already a pretty pleasant experience.

We went with IPS because we had familiarity with the platform and knew there were a number of features we wanted to deploy. Xenforo, discourse, and a bunch of other options are great too, but I don't believe I've found a forum "king" just yet. It really comes down to what you want to use it to do and right now, we are using a lot of features. That said, I couldn't agree more about the search option being too hidden. We will be updating that in the future.

lol! I love that you guys love the forums and I will definitely look into this, but priority right now is 100% focused on getting the beta roll out complete. Then we can breathe and make all sorts of fun forum improvements!! PRIORITIES PEOPLE!! 😉

Mostly right. So the UI/UX will update at a much faster pace during beta as we catch up to the underlying capabilities of TrueNAS SCALE. So a single TNS release such as 24.10 can actually carry us quite a ways before we need an underlying OS update. We're already starting to align though. We specifically choose 24.10 so we could focus on Docker and RAIDz expansion as early features. We're already eyeballing specific features in Fangtooth (25.04) for proper inclusion in HexOS. Furthermore, we really don't want users updating HexOS through the TrueNAS SCALE UI. We are going to be more reserved about pushing updates for new releases and wait primarily for TrueNAS .1 releases after their main releases for future updates. That is the one of the reasons HexOS is still in beta right now. 24.10 is stable, but 24.10.1 is the bugfix/hotfix release that comes after and that cadence is followed for all TrueNAS development cycles. We believe this is a better path for customers. Security updates will follow with proper cadence because again, the build's are being produced by iXsystems. This is all a function of our "Powered by TrueNAS" partnership. THAT said, we will have "beta" tracks potentially after 1.0 for HexOS where users will be on a .0 release (possibly even beta or RC), so you can test a new feature. Hefty warnings will be provided for anyone treading this path, so unless you have test gear, we won't encourage this. But for those that want to see the future a little early and help us test it out, you'll be on the inside track ;-).

Yes. We will have additional language support. If you're interested in participating, please email us at support@hexos.com with your interest.

bingo

Send an email to support@hexos.com and we'll get you squared away. By sure to do that from the email you used to register/purchase.

No docs just yet. Honestly the software is pretty self-explanatory and where its not, that's a bug ;-). Eventually I can see us creating guides for special use-cases / advanced user needs, but realistically we're trying to build this thing where docs are mostly unnecessary once you're in the UI. Lofty goal? Yes. But it's a good one! The exception to that will be app-specific setup guides which I think make sense for us to curate along with the app containers themselves.

On the to-do list. We will be doing this.