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Posted
7 hours ago, jonp said:

If you clear 1 hr of history, does that fix it on Firefox?

@jonp, confirmed. Clearing 1 hr of history, issue fixed on Firefox

  • Like 1
Posted
6 hours ago, jonp said:

Thank you and the others for reporting this. We will be investigating for a hot fix next week. In the meantime, you can use TrueNAS to set the static dns address as a temporary workaround. 

I can also confirm this. Also I noticed that the IPv6 address shown is originally the link-local address, and not the public address that I have. Changing the IPv4 also disables the IPv6 autodiscovery, and in HexOS I am currently missing the feature to set an static IP address there for IPv6. Is IPv6 support on the roadmap for the first full release, or will this be after?

Posted

Since the Q2 update I see this message in the activity history of one of my two HexOs servers. The message is: Failed to sync TRUENAS catalog. When I look in TrueNas, I don't see this message. The other server don't show this message. The only difference between the two servers I can think of is that on the server with the warning message i did the update to ElectricEel-24.10.2.2 manualy. For the other server I used the HexOs server to update.

 

activityhistory.thumb.jpg.078eae1594fb6e99900d6c2e3b367372.jpg

Posted

Looks like I do have a minor bug to report after all! My folders don’t seem to load anymore in the HexOS dash. They get stuck like shown below. Tried restarting the server and using a different browser.  Hopefully the hot fixes address this, but is anyone else having this problem? 

IMG_0606.jpeg

Posted
58 minutes ago, Jakor said:

but is anyone else having this problem? 

It takes a long time to load (10-15s) but it's showing everything eventually. How long did you wait so far? 

Posted
7 minutes ago, Jamerperson said:

How can I tell what version I'm running? Can we get a toggle for the dash that tells us the hexos version?

There are 2 relevant "versions".

1 is the Truenas Version, which can be updated manually over the truenas GUI or with the latest Hexos update via the deck and you can check the version in the Truenas GUI.

The 2nd is Hexos itself, which is currently managed by the Dev Team and there is no manual user interaction necessary, the Dev Team is taking care of deploying updates to the Hexos Dashboard and there is always only 1 version active, always the latest Hexos version is automagically deployed.

So for the time being you only need to take care of the Truenas Version and there is, for us endusers not really a Hexos Version.

Posted

im on truenas version 25. and hexos update says its 24.10.2 so i think i did somthing wrong ? some one knows how to change it witouth losing my apps en stuff ? i updatet a few days ago on truenas itself so i dont know if that whas wrong for hexos now ?
image.thumb.png.a5b76a03396f1cec09dd5fb841688bb9.png

Posted

After updating Truenas to ElectricEel-24.10.2.2 I am now getting an "Failed to start docker for Applications: Docker service could not be started" error. I am also not able to open my SMB shares on windows as if there is a network issue.

  • Confused 1
Posted

I've tried the update twice and it failed both times after the restart.

Still loads correctly if I pick the old version in the boot menu.

error1.png

error2.png

Posted
18 hours ago, PsychoWards said:

It takes a long time to load (10-15s) but it's showing everything eventually. How long did you wait so far? 

Thanks for confirming it works for you, albeit slowly! I waited about 5 minutes. Every 60s or so, the pulsing loading icon goes away and the “new folder” icon appears, but without any of my folders. Then the lasting icon appears again.  The page does this behavior in a loop as far as I can tell. 
 

fingers crossed there is an easy fix but if anyone thinks they can help fix this, please let me know what additional information would be helpful in troubleshooting!

IMG_0610.jpeg

Posted
6 hours ago, rykott said:

I've tried the update twice and it failed both times after the restart.

Still loads correctly if I pick the old version in the boot menu.

error1.png

error2.png

Got it fixed. For some reason the boot pool was degraded. Not sure how.

Had to run 

zpool clear boot-pool

From the Open Linux Shell and it fixed it.

I did do a manual update with a file in TrueNAS but I would imagine the auto update should have worked as well once that error was resolved.

Posted
On 6/29/2025 at 2:31 PM, rykott said:

Got it fixed. For some reason the boot pool was degraded. Not sure how.

Had to run 

zpool clear boot-pool

From the Open Linux Shell and it fixed it.

I did do a manual update with a file in TrueNAS but I would imagine the auto update should have worked as well once that error was resolved.

Could you or someone explain for dummies ?

You mean the 7) open linux shell from the console setup en then? If i just type : zpool clear boot-pool nothing happens.

Before i break something.

Thanks in advance.

 

Posted (edited)

I seem to have an issue where the Memory is showing the "in use" percent for the cached memory. I've seen both of them "update" to a new percentage, so I know that it's at least not entirely stopped reporting info.
image.thumb.png.df89d2aa61c9ce7e9d6b345744962667.png

Using TrueNAS ElectricEel-24.10.2.2, and Firefox for the browser to the deck.

Edited by KGeetings
Posted
15 hours ago, DiaRye said:

Could you or someone explain for dummies ?

You mean the 7) open linux shell from the console setup en then? If i just type : zpool clear boot-pool nothing happens.

Before i break something.

Thanks in advance.

 

Yes the 7) open linux shell is where you type it... but only if the boot partition is degraded.

 

You can check that in the TrueNAS gui under -> System -> Boot -> Boot Pool Status. The command is only needed if that is degraded.

Once you run it it will look like nothing happened but the pool should be now Online - No Errors instead of degraded,

Posted
4 hours ago, rykott said:

Yes the 7) open linux shell is where you type it... but only if the boot partition is degraded.

 

You can check that in the TrueNAS gui under -> System -> Boot -> Boot Pool Status. The command is only needed if that is degraded.

Once you run it it will look like nothing happened but the pool should be now Online - No Errors instead of degraded,

Thanks a lot. This was not my problem apparently. I had a failed install and when I tried again i got the same screen the other guy had. At the boot menu I could delete the previous attempts and try again. 

Now I am at the right version. 

Thanks a lot

Posted
7 hours ago, rykott said:

Yes the 7) open linux shell is where you type it... but only if the boot partition is degraded.

 

You can check that in the TrueNAS gui under -> System -> Boot -> Boot Pool Status. The command is only needed if that is degraded.

Once you run it it will look like nothing happened but the pool should be now Online - No Errors instead of degraded,

Thank you, it fixed it for me.

 

For reference, I cleared the boot pool error in older version, deleted the bad install, booted in older version, re-did the update and it worked.

Posted
On 6/30/2025 at 5:16 PM, KGeetings said:

I seem to have an issue where the Memory is showing the "in use" percent for the cached memory. I've seen both of them "update" to a new percentage, so I know that it's at least not entirely stopped reporting info.
image.thumb.png.df89d2aa61c9ce7e9d6b345744962667.png

Using TrueNAS ElectricEel-24.10.2.2, and Firefox for the browser to the deck.

Thanks for letting us know. I verified it was an issue and passed it forward to be looked into. 

  • Like 1
Posted
On 6/30/2025 at 6:16 PM, KGeetings said:

I seem to have an issue where the Memory is showing the "in use" percent for the cached memory. I've seen both of them "update" to a new percentage, so I know that it's at least not entirely stopped reporting info.
image.thumb.png.df89d2aa61c9ce7e9d6b345744962667.png

Using TrueNAS ElectricEel-24.10.2.2, and Firefox for the browser to the deck.

Me too.  Anyone have any ideas if this is a bug?

image.thumb.png.f94c22cebb555978d5bc0ca001b581e2.png

Posted
12 hours ago, Todd Miller said:

Me too.  Anyone have any ideas if this is a bug?

image.thumb.png.f94c22cebb555978d5bc0ca001b581e2.png

Hello. Yes this looks like a bug. We've submitted it. Thanks for taking the time to post the issue!

Posted
On 6/29/2025 at 7:17 AM, Jakor said:

Thanks for confirming it works for you, albeit slowly! I waited about 5 minutes. Every 60s or so, the pulsing loading icon goes away and the “new folder” icon appears, but without any of my folders. Then the lasting icon appears again.  The page does this behavior in a loop as far as I can tell. 
 

fingers crossed there is an easy fix but if anyone thinks they can help fix this, please let me know what additional information would be helpful in troubleshooting!

IMG_0610.jpeg

I am also facing this issue.

For what it's worth, the folders were showing up fine until I deleted a user, and then they disappeared. I can still see them in the TrueNAS admin panel, though and accessing each with the user permissions I had set up before they disappeared still works.

Posted

As someone who updated to the next version of Truenas from within Truenas, this deck upgrade seems to have worked fine for me. I logged in to check today and I have the new heck interface but no upgrade notification (I assume because I'm already at 22.10.2.2)

Posted
1 hour ago, Terrence said:

As someone who updated to the next version of Truenas from within Truenas, this deck upgrade seems to have worked fine for me. I logged in to check today and I have the new heck interface but no upgrade notification (I assume because I'm already at 22.10.2.2)

You should see a notification about the update for the deck regardless of the version of TrueNAS you are on. Check your message archive to see if you have one. If not, that is a bug. 

Posted
22 hours ago, Elio said:

I am also facing this issue.

For what it's worth, the folders were showing up fine until I deleted a user, and then they disappeared. I can still see them in the TrueNAS admin panel, though and accessing each with the user permissions I had set up before they disappeared still works.

As a follow-up, network requests are showing a server error from the API for folders

image.thumb.png.93fba38c25ae2f6b447fc080f0ac9cfa.png

Posted
7 hours ago, Elio said:

As a follow-up, network requests are showing a server error from the API for folders

image.thumb.png.93fba38c25ae2f6b447fc080f0ac9cfa.png

Thank you for posting this - even though I don’t personally have the skills to fix this, it helps to know something at least about what’s going on behind the scenes.

 

there’s a dedicated thread to this elsewhere on the forum with a number of other people having the same issue - as soon as I have a chance I will link them to your post since they haven’t had any responses posted there acknowledging what might be causing the issue.

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