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Pushing a live hotfix right now that should address the majority of issues. For those experiencing problems, this should resolve them. If you are still stuck with specific apps, click options, reset, and try again. Still stuck? Email support@hexos.com so we can investigate further.

Damn, launching a major update on the 26th of December is a bold move. I would have launched it in the first week of Jan as people using HexOS and celebrating Christmas would have been travelling (such as myself) and may have unknowingly reset their app settings after the update. I do have a remote connection via Tailscale so it wouldn't be a huge issue but it could have been a ton of work for me and anyone else to re-setup apps, like Immich to enable offsite backups, especially if those people didn't have a laptop or desktop to make the process easier and faster. I'm going to hold off on upgrading the apps until I get back and I'm going to backup all my data and settings before doing so as I don't want to lose access to my existing data and have to reinitialise the sync process. Still, I appreciate the drive to get HexOS features deployed within the calendar year and HexOS continues to improve significantly and return value for money, especially for early adopters.

We are investigating these issues. Thank you for reporting. I can confirm that when a curation gets updated, it can enable things like GPU transcoding. Our apologies for any inconvenience this has caused and we will work to right this in a future update.

HexOS Gets a Major Upgrade This release introduces an improved Apps experience, new apps, two-factor authentication support, improved GPU support, and Goldeye compatibility. Read more about it on our docsite here at Command Deck Update - December 26, 2025 Also check out our latest blog for even more details! NOTE: This update was applied automatically. You may need to clear your cache.

Live fixes do not require users to perform any action locally. They hit our servers and affect everyone automatically. We will get you sorted through support. We are still tracking down why some reboots are losing connectivity to the deck. If you are comfortable with truenas UI, you can revert to a previous working boot by going to System > Boot and them clicking the activate icon on the right for the previous boot environment. Then restart.

We did deploy some hotfixes already but they were minor. The bigger issues are still being looked at by the team. We are on the trail of breadcrumbs now and should have most of this resolved soon. Thanks for everyone's patience and understanding.

Thats great, we are working on making the experience smoother.

Feature Suggestion: UPS Integration for Automatic Shutdown Enable Hexos to natively support UPS devices for automatic safe shutdown during power outages. • Benefits: Prevent data loss, monitor power status, and improve reliability. • Implementation: Integrate protocols like apcupsd or NUT for broad UPS compatibility and allow configurable shutdown actions. Would you like help submitting this suggestion? support UPS devices for automatic safe shutdown during power outages. • Benefits: Prevent data loss, monitor power status, and improve reliability. • Implementation: Integrate protocols like apcupsd or NUT for broad UPS compatibility and allow configurable shutdown actions. Would you like help submitting this suggestion?

😎 All part of the Beta experience lol As long as I don't lose my ACTUAL data I'm cool. Ripping all those DVDs was a PITA.

at the top of the hub, you can select the store tab and then orders or manage purchases. both should show you how many licenses you have

Are we really talking about the "failure" of HexOS before we even go live? I got told off when I brought up this possibility several months ago and I was just talking about having backups. Can we at least wait until either Eshtek sounds a warning of some critical issue, Eshtek misses a checkpoint established for a specific date or they go even more silent?

I am well aware, but the abandonment is not the issue. Your 600 eurodollars does not guarantee the perpetual existence of Eshtek. There are many ways HexOS could go south and no big tech with big money need be involved at all. The key thing is how HexOS is abandoned. And even Google is capable of gracefully shutting down services like Stadia, where everyone got a refund and the controller got Bluetooth mode instead of turning into e-waste. HexOS is not guaranteed to become useless just because it has online activation right now. Probably? Isn't it definitely? The data is in a ZFS pool that you should be able to import into TrueNAS, no?

Ive got qbittorrent and plex running already but from what I can tell setting up airvpn isnt that simple - so would love an easier way to do that for qbittorrent specifically. And nextcloud. Have tried to set it up using the godawful truenas instructions but to no avail.