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@jonp @mill3000

I bought Hexos 2 December 2024 for 99 USD. I didn't do anything with at the time because it was to early for me to try it, but loved the concept. I'm ready now to give it a try and turns out I never received a confirmation mail and the account credentials I stored in my Password Vault are not accepted (Hub and Deck). I checked my creditcard and I did pay the 99 USD at the time. The email I used at the time is the same as I used to create the account I'm posting with. Help would be much appreciated.

thats what its showing when i try to import it doesnt show but when i try to do it manually create it its saying there a pool allready

can you share a screenshot of the warning you get? when i test importing pools in the truenas Ui I see no warning.

Ah whoops, looks like it pasted the Discord link instead of the image and can't edit that post.

Dentro de la interfas de truenas, debes seleccionar la seccion de aplicaciones en la columna izquierda, dentro de la interfas de aplicaciones puedes ver todas las aplicaciones qie tienes instaladas, seleccionas la de imich y sale listado el puerto dentro de "workloads" o incluso puedes hacerle clic al boton "web ui", espero que te sirva!

I agree I had a boot drive go down and there's no way to get back my apps without significant effort and risk of data loss.

@G-M0N3Y-2503I think we are going to have to agree to disagree, not for any points either of us brought up. But rather because nothing said here is going to make any difference. I guess we will have to wait and see what long term effect very little communication has, if any.

im intrested how do i sign up

it consist of 4 drives they are all working as in im able to access all the drives thats what im getting the data off

how many drives did your pool consist of and how many functioning drives from that pool do you still have?

With the newest deck update that happened today, I'm guessing the actual big update is coming soon since today's deck update referenced prepping it for the update. 🤷‍♂️

I guess nothing concrete yet...

Their track record shows that even the last day of the deadline is fair game, Though that's true to hear about delays too.

Guess not...

You're not wrong, the nuance is the size of the company, with unlimited resources you can do unlimited things, so the line gets drawn somewhere short of that. Even if they are doing really well and have a lot of resources and can start doing as you suggest. It's difficult to scale a company, so that also takes time. The one think your bit off on, is I've seen plenty of physical goods brands forums or even big brands as dead as these forums. But I think it's that there isn't as much community around commodity goods, so it's inherently dead. Also they seem more responsive to the feedback from within the app than the forums. Or in the case of this thread, their discord.

Thank you both for your help! Hope this all gets resolved soon!

vaya ,,a mi me llego tarde el problemA....... resulta que actualice ayer y ya no encuentro el puerto de enlace por ninguna parte para ver si sigue funcionando hace un mes me paso lo mismo pero si encontre el puerto de enlace pero ahora no lo encuentro....alguien mepuede orientar donde encontrarlo y probar

Wow, Communication is a headache? That's a laugh. Well it looks like you have come to the right place. You only get very filtered communication when things are going really good here. And for anyone who actually was a developer you already know communication is critical. A lack of communication leaves you with a forum like this. Dozens of questions that get ignored. When did communication and coding become mutually exclusive? Right now the only people talking positive about HexOS are a few folks that depend on this product for their livelihood. Fortunately most people seem to not care or never took anything said up to this that serious. And looking at how many issues there still are unanswered in the forums and the length some of those have been around. Some issues have been able to celebrate birthdays. And if you want something to think about, riddle me this. If communication is like this now when we are in "BETA" and there is still goodwill stemming all the way back to the LTT video, What will it be like when we have HexOS 1.* and the product is release to production. Do you think the communication will get better then? The entire team has made it easy to get down on this product/project but if your going to be honest with yourself you still see the possibilities that attracted you in the first place. If you love the product and you are honest with yourself you see the cracks and holes that give you an uneasy feeling. Everyone in the middle is pretty meh in that it will do what they need but maybe not what they want. And just off on the horizon is the real issue we have been dancing around. A perfect HexOS is still just a skin wrapped around parts of TrueNAS. It will never be more than that and no matter how hard you look you were never promised more than that. If you don't want to learn TrueNAS then welcome to a sturdy and easy to setup network attached storage appliance. As Immich has shown us multiple times, the application curation process was just to make the initial install easier and more standardized. It is not to make Immich work or eliminate code product issues and design changes. What kind of communication do you expect when a new release of an app or perhaps TrueNAS itself wants to change something fundamental like their storage or security models. And from who? It's probably time we stop worrying about when production version 1.0 is coming and start trying to figure out what we are willing to do to make it work. Learn TrueNAS? Buy new hardware? Buy consulting services? Cut your losses and find something else? Regardless of all the rest , it seems you can't count on communication or timelines here. If you can't live with that no matter what you thought in your mind this journey would be, well sorry because this is just the start.

i did clean install and i noticed i am getting these errors SMB shares have path-related configuration issues that may impact service stability: Applications: ACL type mismatch with child mountpoint at /mnt/HDDs/Applications/plex/config: HDDs/Applications - NFSV4, HDDs/Applications/plex/config - POSIX 2026-03-24 21:31:40 (America/Los_Angeles) Re-OpenGo to SMB shares

Yup. Having the same issue. Will try the fix above.

yes and know i had multiple drives ccause they were raid and i somehow lost the pool but the pool data was still on the drive but when i try to import the pool via truenas or try to readd via hex is says that it will delete the data atm im currently copying the data off the drive but its all being called like file_0_3ds not the actual name i know that nameing is usually stored on the drive but i was wondering if it was possible to retrieve it all off the drive they redo it and add the info that been copied off it with the naming system to get it back to what it was

If i am understanding correctly you have a single drive that was part of a pool and you would like to retrieve the files using a different operating system?

with that amount of cores, a gold bar worth of ram and plenty of storage I think you'll have a pretty good time

have question im able to retrieve the files off a drive that was in a hexos server but when i try to import the pool it says it may delete the data but im able to get the data off but it doesnt have the porper naming that was when it was a drive in hex os is there a way to put the data back on the drive and restore it or is there a way to find the way the system names files and download it off the drive and retrieve it that way