Failed to install X - HexOS could not verify your apps storage

[Manders]

The past week I have not been able to install curated apps through HexOS.

I can install apps fine through TrueNAS UI, but I keep getting this error when installing apps in HexOS:

"HexOS could not verify your apps storage. Check the apps pool and try again."

My TrueNAS app pool is online and working, so I am not sure what I am supposed to check and how to get app installations working again. Please help me out here 😬

 

Can this be moved to the other "Applications" forum? Thought I was in that one 😄

Edited Tuesday at 10:39 PM by Manders
Added in pre-sales instead of the new one

[Mobius]

in hexos deck > settings > locations

check if the locations are set correctly.

locations should all look like either HDDs/<Folder-name> or SSDs/<Folder-name>

If any of the locations show just HDDs or SSDs without another folder then that is likely your problem

[Manders]

All of my locations have the expected Pool/foldername format and has never been changed from the default.

My Applications folders look fine.

[Mobius]

what about the media locations?

[Manders]

All locations have the Pool/Foldername format, also the media ones.

Should I send a message to the support email to get more in-depth help with this issue?
 

[Mobius]

4 hours ago, Manders said:

All locations have the Pool/Foldername format, also the media ones.

Should I send a message to the support email to get more in-depth help with this issue?
 

please dm me with your availability and timezone and we can schedule a support call to troubleshoot this issue.