Help/advice for degraded hard drive

[GabeL]

Hopefully this is the right place for this. We have been running our HexOS server about a year and just recently one drive has a degraded status. Just wondering what this means/what I should do.

 

Disk 7

ST18000NM003D-3DL103

 

Capacity

18 TB

Type

Hard disk drive

Healthy

Yes

Serial

ZVTGGZES

Device

sdh

Status

DEGRADED

Temperature

33° C

[Dylan]

Hi @GabeL This typically means one of three conditions has been met:

1. A drive has failed
2. A connection issue
3. There are read/write errors.

If the drive has failed, it should be replaced. If somehow a drive experienced a connection failure, reset connections and restart. Read/write errors are indicative of a drive ABOUT to fail and that drive should either be repaired or replaced.