refund Mistake amount order

[LeFrog]

Hello,

sorry for the trouble, I’ve been following HexOS for almost a year now and I’m very interested in the whole system.

I wanted to enjoy the holiday sales to prepare for my deployement and ultimately wanted to get 6 licences for my machines.

I mistakenly took the double pack instead of taking directly the 6 I directly needed 😅

would you mind revoking this order so I could take the proper amount ?

thank you in advance ! 😀

[LeFrog]

Hello again

I’m saddened to see that my post hasn’t gotten any interest from the team for a whole month and I’m still trying to make this work.

I have got the licences I needed because I wanted to tinker around but my original problem remains, I still have 2 extras that I won’t be using and would like a refund on those 😕

in hope of hearing from any of you soon to sort things out 🙂

[mill3000]

Hello,

We just processed the refund for the 2 pack you purchased. Please give it 5 business days for the credit to show up. Apologies for the delay in your refund. We appreciate you supporting HexOS. 

 

Happy holidays. 

[LeFrog]

You guys are amazing !

The user experience is flawless and everything is so simple to use !

thank you once again for your reactivity, I can totally understand that my first message went under the radar especially during these busy times 😄