refund Mistake amount order

[LeFrog]

Hello,

sorry for the trouble, I’ve been following HexOS for almost a year now and I’m very interested in the whole system.

I wanted to enjoy the holiday sales to prepare for my deployement and ultimately wanted to get 6 licences for my machines.

I mistakenly took the double pack instead of taking directly the 6 I directly needed 😅

would you mind revoking this order so I could take the proper amount ?

thank you in advance ! 😀

[LeFrog]

Hello again

I’m saddened to see that my post hasn’t gotten any interest from the team for a whole month and I’m still trying to make this work.

I have got the licences I needed because I wanted to tinker around but my original problem remains, I still have 2 extras that I won’t be using and would like a refund on those 😕

in hope of hearing from any of you soon to sort things out 🙂

[Mobius]

No worries we can definitely help you out with that.

send an email to support@hexos.com and they will take care of it for you.

You don't have to worry about things happening too late

[mill3000]

Hello,

We just processed the refund for the 2 pack you purchased. Please give it 5 business days for the credit to show up. Apologies for the delay in your refund. We appreciate you supporting HexOS. 

 

Happy holidays.