HexOS Holiday Sale 2025

[jonp]

To celebrate the holidays and thank our community for their continued support, we're excited to announce our HexOS Holiday Sale, starting today! Existing customers can purchase additional licenses for just $99 each, perfect for expanding your home server setup. New customers can take advantage of our special two-pack bundle for $298, with additional licenses available at the same $99 promotional price. Single licenses remain available at $199 until our 1.0 release in Q1 2026. This holiday pricing for additional licenses and the two-pack bundle is available through December 31st, so don't miss out on this opportunity to join or expand your HexOS experience.

Please note: License transfers are not permitted. All licenses are tied to the purchasing account.

Buy now from the HexOS Store!

[G-M0N3Y-2503]

It sounds like the additional licenses wouldn't really work for a buddy backup use case, because there wouldn't be much of a way to separate the systems without some kind of licence transfer. Is that correct? 

[jonp]

42 minutes ago, G-M0N3Y-2503 said:

It sounds like the additional licenses wouldn't really work for a buddy backup use case, because there wouldn't be much of a way to separate the systems without some kind of licence transfer. Is that correct? 

Correct.  The additional licenses is for users that want to setup multiple systems of their own, not for buddy backups.

[Todd Miller]

While not a buddy backup I hope the second license can be used to build a "regular" backup NAS system.  I've already got two backups on external HDD media but they are so SLOW.

[jonp]

26 minutes ago, Todd Miller said:

While not a buddy backup I hope the second license can be used to build a "regular" backup NAS system.  I've already got two backups on external HDD media but they are so SLOW.

Absolutely. That is 100% doable. 

[oliver12]

Wait, so if I have two licenses under my account I can't put my second server at eg my parents home for a offsite backup and sync via BuddyBackup?

[G-M0N3Y-2503]

@oliver12 taking a guess, i think it would probably "work", except it would only have one account on both.
So at that point it's just your backup on offsite machine, rather than a backup to a buddies machine who also happens to be offsite. 
If you wanted to gift this machine so that your parents could have their own, you'd need to give them your account at which point they could also access the machine you have. 

[PsychoWards]

So, Buddy Backup only works for different users? I bought 2 licenses a year ago to be able to do buddy backup with myself, so that's not possible? I would need to fall back to Replication Task over SSH ? 

[jonp]

7 hours ago, oliver12 said:

Wait, so if I have two licenses under my account I can't put my second server at eg my parents home for a offsite backup and sync via BuddyBackup?

 

4 hours ago, PsychoWards said:

So, Buddy Backup only works for different users? I bought 2 licenses a year ago to be able to do buddy backup with myself, so that's not possible? I would need to fall back to Replication Task over SSH ? 

Buddy backup will definitely work with two licenses under the same account. You will be your own buddy 😉

[Todd Miller]

So If I am understanding this, if the second server is in a relatives house it is not their independent account but rather is is another server under the same login.  So I don't think we can use the term "buddy backup" unless you are saying each server can allocate an encrypted space on the other that can't be accessed.  I think that will be the terminology sticking point.  I must say when I first saw the option to buy a second $99 NAS server I myself thought I could setup up a buddy backup as well at a relatives home but wasn't sure it could be used as a full independent server by that relative because they are not going to want to go down the NAS path.  I am guessing a lot of people will have that same thought and if i am still being honest I think Eshtek realized that would be the reason many folks would go for that option.  So, let's be clear and careful about the use of the term "buddy backup".  Can it be a remote backup?  Yes.  You have already told me above that it can.  But can it be a buddy backup?  It sounds like no, not really as defined in the sales materials.  Now, as for that person who bought two accounts during the original black friday sale.  I can see them having a legit issue because I believe I have seen them say that is why they got the two accounts in other forum posts a while back.  If this is true it should have been stated then that multiple servers on one account can't be true buddy backups.  I don't really have a horse in this race because I want another server that will be my 'media available outside my home' through Plex or Jellyfin and Immich.

[jonp]

1 hour ago, Todd Miller said:

So If I am understanding this, if the second server is in a relatives house it is not their independent account but rather is is another server under the same login.  So I don't think we can use the term "buddy backup" unless you are saying each server can allocate an encrypted space on the other that can't be accessed.  I think that will be the terminology sticking point.  I must say when I first saw the option to buy a second $99 NAS server I myself thought I could setup up a buddy backup as well at a relatives home but wasn't sure it could be used as a full independent server by that relative because they are not going to want to go down the NAS path.  I am guessing a lot of people will have that same thought and if i am still being honest I think Eshtek realized that would be the reason many folks would go for that option.  So, let's be clear and careful about the use of the term "buddy backup".  Can it be a remote backup?  Yes.  You have already told me above that it can.  But can it be a buddy backup?  It sounds like no, not really as defined in the sales materials.  Now, as for that person who bought two accounts during the original black friday sale.  I can see them having a legit issue because I believe I have seen them say that is why they got the two accounts in other forum posts a while back.  If this is true it should have been stated then that multiple servers on one account can't be true buddy backups.  I don't really have a horse in this race because I want another server that will be my 'media available outside my home' through Plex or Jellyfin and Immich.

Forgive me, but I'm really confused by what you're saying, which means there is clearly a disconnect in our marketing language and understanding with customers as well and I want to get to the bottom of that.  Let's try some clarification here:

• Buddy backup is a feature that will allow two HexOS users (customers) to backup to each other's server in an encrypted fashion.
• There is no reason you cannot be your own buddy with a second license (e.g. you buy a second server license and put a server at a secondary location).
• If someone bought two licenses during black friday under two separate accounts, each account can backup to each other just the same (and if they want to merge those two accounts, we can handle that for the user).
• With this sale, however, we are not allowing someone to buy a second license to transfer to another user (as it would open the door to reselling licenses which we don't support).

I get that the term "buddy backup" may not clearly identify that you can be your own buddy, but we thought it would be fairly obvious that if you could backup to someone else on a separate account, you could also backup to yourself on the same account.  I think we could loosen the "encryption" requirement in the case of backups between two servers owned by the same account, but that's more of a technical detail than marketing.

Let me know what's still unclear or how we can do better on the language here.  Sometimes we can be a little too close to the trees to see the forest, so if you can help give us a better perspective, we'll work to improve our messaging in the marketing.  Thanks!