Monthly Subscriptions

[Grandpa Does Tech]

Hi! IMHO I am in the demographic that HEXOS is targeting. A home user that has a lot of data (2 small YouTube channels) and a wife that has a lot of files from her home business (quilting) and photos from 47 years of marriage. I want to dump iCloud and access my files from anywhere in the word such as a cruise ship in the middle of the ocean. I have never owned a NAS. After watching a tons of building PCs and NAS devices I really want to build my own NAS or create one from old PCs I have accumulated. But I am intimidated by the thought of not using a OS such as DSM or UGOS. TrueNas and UNRAID scare me away. This would be a perfect fit. This is my use case.

However, I am not going to buy it and not know if it works for me. I do like the idea of a subscription monthly fee. I would like to see 30-60-90 days free trial to test the software. Yes, I would start my trial with instant payments as well but a free trial would possibly hook me. Once I got it all set up then I would promptly forget about it and the monthly charges would just keep rolling along. HEXOS would make more money in the long run and I would be comfortable with my set up. Thoughts?

[Kinkajou]

Well, I dunno if or when a subscription model would be available, but if you have the hardware ready to go, you could go for the full lifetime license, it has a 30 refund period. So you could get it, try it, and if not for you after three weeks you can start the process to request a refund. Keep in mind however that depending on what you want to do there are still things that need to be set up and configured in the underlying TrueNAS system that HexOS is built on top of, but having said that most tasks you may want to accomplish that would need you to drop into that interface are either rather straightforward if you read all the options or if there is a guide already posted (for example setting up TailScale). 

From the Terms of Service: 

Any and all purchases are subject to a 30-day refund policy. To request a refund, email us at support@hexos.com using the email account associated with your purchase. For Early Access orders, the 30-days starts from the date you receive your invite to participate in the beta.

[Todd Miller]

That 30 day guarantee was what did it for me because I assumed I would install the HexOS ISO and noot understand a single thing.  Since I don't own a giant Canadian tech youtube channel or have numerous folks I pay to research things for me all day, I hoped it would be easy to work with.  I got in at the original beta price so it wasn't really about the price.  I already had a machine to use and a 30 day window to say I give up was the last piece to say I will try this.  This application may not be perfect for everyone but you never know what you can do until you try.

One friendly bit of advice, read the install guides at least once before you start.  I used the read as you go method and I missed some things that were pretty simple but I was a bit overwhelmed.  

[Mobius]

I do believe a subscription model will eventually available after Hexos leaves beta.

but like the others say there is a 30 day no questions asked refund policy.

Also i highly recommend before buying parts to build your nas, you either ask for help to build a parts list or post your parts list for someone here to double check.
There are a lot of little things to consider that are usually non-factors in pc building