Refund Question

[davz]

I requested a refund right at the 30 day mark. HexOs hasn't worked at all for me and I ended just learning how to use TrueNas. I emailed the request to support@hexos.com

 

I sent my first request for a refund on Feb 4th. Haven't heard anything back and it's now the 21st. 

 

I sent a couple of follow-up requests with no response. 

 

Just wondering if I'm doing something wrong...

[Dylan]

Tagging @jonp for visibility.

[davz]

Got the refund. Thanks guys and good luck!