jerod Posted January 2 Posted January 2 We’ve recently made changes that may affect your current authorized session, and as a result, you may find yourself logged out of the Deck UI. Simply log back in, and you’ll automatically pick up the required changes. If you encounter any issues logging back in, it’s likely due to caching. Please follow the instructions below to clear your cache: For Chrome: Open the browser menu (three dots in the upper right corner) Go to "More tools" > "Clear browsing data" Select "Cookies and site data" and "Cached images and files" and click "Clear data" For Firefox: Open the menu (three lines in the upper right corner) Select "Options" > "Privacy & Security" Scroll to "Cookies and Site Data" and click "Clear Data" For Safari: Go to the "Safari" menu > "Preferences" Click "Privacy" > "Manage Website Data" Remove the cached data for the site For Edge (thanks @thethirdhelix) Click Settings (three dot button near upper-right) > then "Settings" Click "Privacy, search and services" > then "Choose what to clear" (next to Clear browsing data now) Tick "Cookies and other site data" and "Cached images and files" > then "Clear now" For additional instructions or if you're using a different browser, you can find detailed steps at How to Clear Your Browser Cache. If you continue to experience difficulties, please share your experience with us on here on the Hub. 6 4
thethirdhelix Posted January 3 Posted January 3 @UncleMikey For Edge: Click Settings (three dot button near upper-right) > then "Settings" Click "Privacy, search and services" > then "Choose what to clear" (next to Clear browsing data now) Tick "Cookies and other site data" and "Cached images and files" > then "Clear now" 2
LuciferMstar Posted January 3 Posted January 3 19 hours ago, jerod said: We’ve recently made changes that may affect your current authorized session, and as a result, you may find yourself logged out of the Deck UI. Simply log back in, and you’ll automatically pick up the required changes. If you encounter any issues logging back in, it’s likely due to caching. Please follow the instructions below to clear your cache: For Chrome: Open the browser menu (three dots in the upper right corner) Go to "More tools" > "Clear browsing data" Select "Cookies and site data" and "Cached images and files" and click "Clear data" For Firefox: Open the menu (three lines in the upper right corner) Select "Options" > "Privacy & Security" Scroll to "Cookies and Site Data" and click "Clear Data" For Safari: Go to the "Safari" menu > "Preferences" Click "Privacy" > "Manage Website Data" Remove the cached data for the site For additional instructions or if you're using a different browser, you can find detailed steps at How to Clear Your Browser Cache. If you continue to experience difficulties, please share your experience with us on here on the Hub. Didn't get any issue with my session on Chrome.
Szym2c2 Posted January 3 Posted January 3 Really nice to include instructions for probable issues. Had this issue on chrome myself when trying to log in
Sonic Posted January 3 Posted January 3 Didn't get any issue with my session on Firefox. Clear communication is great!
jonp Posted January 4 Posted January 4 On 1/2/2025 at 7:10 PM, UncleMikey said: Where are the edge instructions lol 10
Mawson Posted January 4 Posted January 4 I'm still mad that Microsoft retconned Internet Explorer and made it just a link to Edge 😑🤣 @jerod, @jonp, What changes went live that lead to this? Tweaks? Bug fixes?
Scyto Posted January 4 Posted January 4 19 hours ago, Mawson said: I'm still mad that Microsoft retconned Internet Explorer and made it just a link to Edge 😑🤣 @jerod, @jonp, What changes went live that lead to this? Tweaks? Bug fixes? there is an edge compabality mode that will bring back all the shitiness you know and love (i use it for my older cameras than need to execute an activex object) 1
Scyto Posted January 4 Posted January 4 (edited) 20 hours ago, jonp said: that is the only reposnse for Google Chrome, i would use edge any time in preference to google chrome, heck most features now appear in edge first, then ported to chromium then adopted by google (e.g. better power management, smooth scrolling and more) and oddly enough it spies way way less and no i never get ads from MS in edge i have no effing idea what folks are doing to get those..... I bet you write M$ right? Edited January 4 by Scyto
jonp Posted January 5 Posted January 5 1 hour ago, Scyto said: that is the only reposnse for Google Chrome, i would use edge any time in preference to google chrome, heck most features now appear in edge first, then ported to chromium then adopted by google (e.g. better power management, smooth scrolling and more) and oddly enough it spies way way less and no i never get ads from MS in edge i have no effing idea what folks are doing to get those..... I bet you write M$ right? No and honestly I really don’t care what browser anyone uses but I rarely see edge and it just seemed like an easy / fun troll tbh 😉. I hold no ill will towards any browser or platform. Use what you like! I also like quite a bit about Microsoft, though like with any mega tech corporation, it has its blemishes. I’m definitely still a PC guy through and through. 3
UncleMikey Posted January 5 Posted January 5 On 1/2/2025 at 6:08 PM, thethirdhelix said: @UncleMikey For Edge: Click Settings (three dot button near upper-right) > then "Settings" Click "Privacy, search and services" > then "Choose what to clear" (next to Clear browsing data now) Tick "Cookies and other site data" and "Cached images and files" > then "Clear now" I appreciate it. That was a joke tho
UncleMikey Posted January 5 Posted January 5 To be clear. Edge is the superior browser. Please submit all feedback below. 👇👇👇 🗑️🗑️🗑️ 2 1
markrieder Posted January 6 Posted January 6 I also use Edge more often and I don't know why, I guess I got used to it. Chrome has automatic web page translation that doesn't work automatically in Edge.
Maxime Posted January 13 Posted January 13 I can’t login on the deck on safari but i can access the forum; when i try to log in thé deck it says « invalid » password, and i can’t change it
Sonic Posted January 13 Posted January 13 I also can’t log in to deck.hexos.com. I get the error message: Oops, there appears to be a problem. On the status page https://status.hexos.com/, I see that api.hexos.com is down. That’s probably the issue. For now, I’ll just wait patiently. 1
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