Todd Miller
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Todd Miller last won the day on December 15 2025
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Question about HexOS long-term sustainability / business model
Todd Miller replied to zavock's topic in Other Questions
I'm personally hoping there is some consulting in the mix as well. I man above what would be deem to be general support issues. For instance, every app I run is accessed by HTTP not HTTPS. I would love someone to point me to suitable options that would help secure my system. And as an example, and only an example, it could dramatically increase my satisfaction with HexOS without actually making any changes to the core product. And if they develop a great solution for someone they can make it available for anyone who needs it either as contract work or as an addon service. It can all mesh together improving my experience and many others overall. -
Question about HexOS long-term sustainability / business model
Todd Miller replied to zavock's topic in Other Questions
Can you please tell me where that mention is? I must have missed that. -
Question about HexOS long-term sustainability / business model
Todd Miller replied to zavock's topic in Other Questions
People have been hearing about the monthly support option for many months so that seems to be a possible primary long term income. After that I will be very surprised if anyone answers this post beyond statements like look at the quarterly docs to see the future plans. Deep down I don't blame them considering the general level of company communication not tied to support. They may not even have the team built out to answer those questions in detail because today, they don't really need to. There may be a lower income ceiling than the team realizes but I think it is much more likely they would get bought out or merged with a new startup then to fold up. What that means for lifetime subs is not worth stressing about today. Pay services are a cop out because it takes away from the core product but we will see what the next group of buyers say. -
I just did this with the direction of a moderator/admin. I had to make a Linux distro on a usb drive then start it in demo. Once that was done I deleted all the partitions using gpart I think. Once all partitions were gone the use you created should load after you do the standard messing around to boot from USB drive. Since I needed that to boot to linux, it was all pretty straight forward. My issue was with the pool so I needed to rebuild everything including the pool itself. As stated above, you may not need to mess with the drives. Ive never been that lucky though.
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If you wanted to check I believe data can come in any of about 5 channels. And as you see here one channel does not rule them all. I know it's fun to be that cool kid who is on all the socials but this product needs to mature.
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Bear in mind you are asking about a software app that is not production ready so if you are asking for now and if you are asking for when it goes live and gets through the shakedown period are two very different questions. A timeframe for when you need it could be helpful, the type of NAS you want (just storage vs developer kit) and any other generic info you can give without divulging corporate secrets might help. And really that only probably pertains to the apps and access options you would use like would you use Nextcloud to access the NAS and any of its addons for collaboration or development tasks. Integration with other systems is probably a large consideration. Though there has been discussions over lifetime and monthly costs, I wonder if the team has thoughts about enterprise opportunities. If you have time this could be a very interesting due diligence exercise for both yourself and Eshtek to go through but maybe not this soon.
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Would that key store on the HexOS server mean I would need to connect to the mothership and would not be able to perform any of these actions only using the local UI dashboard? That would seem to be another bump in the road. A philosophical bump, but a bump nonetheless.
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Notification: Updates are available for 1 application
Todd Miller replied to Duncan Innes's question in OS & Features
I was in the exact same situation. Five updated for five installed apps. I guess that makes it real easy to decide which apps the updates belong to. I was watching a video from a person who likes to show new apps (mostly under Docker).. He was showing some apps had daily updates including some that were multiple times a day. While I know there are a lot less apps available through TrueNAS, I wonder how they pick what apps to add to their 300+ item catalog. I'm more of a set it and forget it person so I am already bored with all the updates for our curated apps. Also, every app I have now has the This app is experimental and may not behave correctly. tag. Since that wasn't true a couple weeks aga, I wonder if running these updates is enough for the curation process to think the app is now experimental since I didn't do anything but load the curated app and do the updates. Not sure what the value of that message is when it happens to every app. -
But to be clear, while it happens the most often to the most people it is not everyone and every time. There is probably a little more to it but if this gets you up and running, double thumbs up.
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S.M.A.R.T tests removed in 25.10 (Goldeye)
Todd Miller replied to Canadianhummus's topic in Coffee Talk (Off-Topic)
Sorry, my misstatement. If I am not mistaken, SMART is a technology built into drives. So if I have that right that means TrueNAS didn't "turn off" the testing, I just stopped listening. That being said and considering the fact that drive health is so important, I share your concern. It becomes a who do you trust in this case. Now, the bigger question is this. What do you want done about it? If this is a PSA and you are saying watch out for Scrutiny because you got conflicting results then you will need to find a better tool and Eshtek may have to reconsider it as a curated app. I'm sure if you find an app that is clearly better, the devs will add it to the list of app to be considered for curation. Others will also try it and those folks working on scripts as well may get something built sooner leaving the devs free to continue on their current assignments. If you are saying TrueNAS needs to add it back then good luck but you will need to take that to the TrueNas forums. I would think there is already a long discussion about why they pulled it. If you are saying HexOS should have monitoring built in, well there I think we part ways. It's not that I disagree about having the information. I just don't think the core HexOS tool is the place for it. Could they do it? Hm, they could certainly do something but why would they? I'm thinking that is why Scrutiny was curated so quickly. This way you can find something you like and trust and they get to spend more time working towards 1.0. For Eshtek this is another potential Immich situation in that something outside their control was changed/eliminated and they inherit the support and cleanup. I'm not trying to convince anybody they are right or wrong in their opinion here. I just want to remind everyone while this is still a small question that this is a business HexOS will be a curated version of what we ask for. If there is a major outcry for HDD monitoring, the devs will create it. If we want other built in technologies, we will probably get them. But at that point Eshtek may start asking who is going to pay for that. I don't want to get into that world like Plex and Jellyfin, where if I want something like a TV program guide I pay extra. It has been pretty clear from the beginning that this product is wrapper around TrueNAS to make management simpler. Maybe interpreter is another way to think of it. TrueNAS is not as complicated as we think. Yes dataset management can be hard. Yes security can be hard. Yes general upkeep can be hard so HexOS will take the edge of it, not replace it. Set aside the investment into the Anyraid project for the moment (my apologies if I got the name wrong). Beyond that there isn't anything really new within HexOS. No new technology, just a cleaner simpler way to manage TrueNAS. Ny local community college has three adult extension classes on TrueNAS development and management. Maybe I will have to take those classes yet because most debugging and fixes require you to go into TrueNas. But as for today I will keep an up to date backup of my data and the NAS and will keep watching Youtube videos when Plex stops allowing external access because like almost everything in my situation, that's just not a HexOS issue. SMART being removed isn't HexOS' fault. Immich wasn't HexOS' fault. The NAS not being able to connect... Well that might be HexOS' fault but we'll see. Lets let the devs finish the initial production release then see what is missing. In the meantime if you find a good backup package or SMART monitor or anything else you can't believe exists because it's so great, let everyone know. The HexOS repository has 300+ app and docker seems to have thousands throughout Github. Some of those packages have to be outstanding and HexOS just needs to run them, not reinvent them. -
S.M.A.R.T tests removed in 25.10 (Goldeye)
Todd Miller replied to Canadianhummus's topic in Coffee Talk (Off-Topic)
S.M.A.R.T tests must be incorporated in some way otherwise what is Scrutiny using? It doesn't seem to run it's own tests yet is says it get updates at 7pm today (and it says that every day). -
Additionally (though it was a lot more common earlier last year), there was a problem where the web UI would just stop listening sometimes. I reported this several times and it has really gotten better but I still hold out hope the local UI will fix this completely. I don't have any actual proof of this but rather just the same fact that TrueNAS web interface still always connected. I think my record for server not available was over a three day weekend but bright and early monday morning I was connected again without doing anything.. Sorry that isn't very helpful but at least for me the connection always returned, just never as fast as I would have liked. And it was never addressed as to if these were planned datacenter outages or if someone just tripped on a cord. Yes Eshtek, I know that cord tripping thing isn't likely but if you never explain what's happening you leave the door wide open feo me to make up my own explanation.
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Discontinous usage, Backing up the NAS and beginner question
Todd Miller replied to JoeJoe's question in OS & Features
Wow, there is a lot to unpack here. I am a long time IT person but not a NAS or networking expert so let me hit the easier stuff and someone related to HexOS can hit the harder stuff. 1) The HexOS can be thought of as a large but active hard disc drive. The raid choice you make will spread data among all the drives to give data recovery but don't think of the NAS as a backup unless you specifically and only set it up that way. You can have a nice (finances permitting) desktop machine that you run all your apps and do all your work. Once a week an app can write your data out to the NAS. If that's what you want, get two external hard drives instead. Those drives would be cheaper. HexOS (built on TrueNAS) is so much more. 2) Yes you can but you will find out quickly there is a LOT of ways to do that. I'm not sure HexOS has a baked in option but it may. If it doesn't there are lots of app within TrueNAS. And if you really want to go down a rabbit hole there are apps like Docker/Dockage that open up another whole world of thousands of apps. 3) If you talking adding or managing datasets/folders in HexOS you will be working in TrueNAS to do that. That may have recently changed but I am at least one HexOS/TrueNAS update behind. 4) if you have created a HexOS NAS you can create SMB folders to import data. That is just one basic options because there are apps that can help load your new NAS. I'm not sure if I have answered your questions. If I missed your points let me know. There are a lot of folks here with different levels of expertise before you get to the development staff itself. If your a first timer people are happy to help but really focused on the overall development and support of the core product. What makes things more complicated is that a lot of work is still done in TrueNAS, not HexOS. So a product developed to make interaction within TrueNAS less often is still pretty TrueNAS heavy. This is probably also not the product you want if you really don't to use TrueNAS or develop a basic understanding of it. Many solutions for adding an app will come from youtube and that is risky because they are running specifically on TrueNAS and there are new versions of the product every few months. We have seen here that a "small" TrueNAS change can cause a lot of confusion and work for the HexOS devs. Don't expect to be taught TrueNAS here but you will have to learn parts of it. If you are considering HexOS it looks like it has a lot of potential for folks who want to set something up without worry that they need to get an IT degree though you should do more research and get more opinions than just mine. The only reason you need to look quickly is the cost of the lifetime license is currently $199 but is expected to go up to $299 when the application goes live. There are discussions of a monthly subscription but right now most of the effort is focused on getting to the go live state. There will be lots of news yet to come.