Todd Miller

Hey, you can't leave a cliffhanger like! Don't friends normally share bigger impacts with one another? 😁

I believe there was a long discussion in a few posts but it came down to two licenses, two accounts. If I am wrong someone will surely correct me. Hold on, I take that back because that way you could sell the second license and defeat the pricing overall.

Hey, I have a couple questions. After watching the latest LTT video about needing a NAS, did you ask for a little publicity now that you are in the 1.0 neighborhood? I have NO problem if you did but i'm not sure they really did the product a favor. Yes the setup overall show the simplicity but the SMB issue is pretty common and pretty troubling. Plouffe did say it was a Microsoft issue but most people don't have many people willing to bail you out. And Microsoft security setting are not something you screw with if you don't have real experience. You probably could have done without that "I get the key. So I didn't pay for it.' comment as well. Oh well, any publicity is good publicity right? The video was a little weird to watch sine it must have been filmed a few months ago. So now that you have reached this point is the price going up? That would put you right up there with the lifetime Unraid price. You have been warning folks all along it would happen so we can't ack surprised.

Hmm. Try to take this in the nature I mean it but HAVE YOU READ THESE FORUMS? I bet you can't find five other people calling for cloud storage access. I'm not saying they don't want it, just they are the silent folks. The squeaky wheel has hammered the team for local UI, not web access, and buddy backup. We are going to give Jonp a nervous breakdown if we keep trying to prioritize the next important thing before we even let them finish the core. I think your question is valid and your overall safety and security is solid but if they did things in the order you wanted there should not have been any work done on applications until the 1.0 NAS was build. I have agreed with most of the questioning of how thing were done up to now. And I agree security and backups are critical to the point that needs to be shored up next. I'm one of the loudest critics this project has but I think it's time to step back, take a breath, let the dust settle and maybe celebrate a little. There is a forum topic for what apps should be looked at next. If you have a favorite put it in there. I might not ever use it but I am not arrogant enough t think my NAS/2 Local/2 Remote backup setup can't be improved or made simpler I'm going to personally step back and say congratulations team. I'm not in the first group so I haven't seen the 1.0 version but I know it was a lot of work. Reading through the forums overall, including posts like this, I can see there is still lots of work to do. And @jonpI am looking forward to shaking my head and second guessing every post like you are going out of your way to make my life more difficult, just like I have for the last year+. But for now, my hat if off to you. 😌

I Linus was telling the truth Local UI was part of the original plan to him. I don't think he would have investor a quarter of a million dollars without it. He has listed to many examples of companies going under and the content he purchased goes away for lack of the "local" option.. I have said this so many times I am even getting tired of hearing it but... I have a professionally managed Unraid NAS at a cost but it is worth it to me. I thought this project would be my chance to take back control but I underestimated what that would take. So I now have a $99 NAS that my wife and I can load up and a $99 sandbox to use to look at Jellyfin, Plex, Immich and other apps in TrueNAS. I don't think I will ever use any long term within TrueNAS but I have a pair of long term Linux servers that could do the job. The first video Linus did where he and Jake marveled at how HexOS make the setup of the storage pools and security very easy got my attention. I can do that and set up accounts for myself and my wife that allow us access as needed without risking making unnecessary or possibly hazardous admin level changes. I've done that in Windows and HexOS in my testing and had to do full delete/reloads because of it. I already have everything I need and am fine with the cost. I don't know if I gain anything with the local UI so to me any other time taken is an unnecessary delay. For me (and yes I understand it is probably just me) release 1.0 should have been the core NAS itself. Then build off that for release 2.0 and beyond for all the apps and VM parts. I think the project could be run better from the customer standpoint but if @jonp DM'ed me and questioned why I fuss so much if I don't really care. It's a valid point but this is a slice of the market that needs to be filled and whoever fills it needs to understand this product in not for network/NAS folks who recognize progress. It's for folks who probably couldn't build a NAS themselves. Of for folks who have no interest in learning TrueNAS or they would just use that. Those types of people aren't going to sit quietly and wait for quarterly information dumps because that data means very little. Did Eshtek intend that to be their target audience? Probably not but they should actually be excited that group seems interested. That's group will be the most loyal if you treat them right and are the best beta testers because you can't predict the messes they can get into. I think we need to understand this experience is going to be the norm for HexOS. As I said above, if you want something from HexOS then say it. And since money will always be the main driver, if Eshtek can monetize it they may look at it for the future. However if you think this level of communication is not enough, you saw that from the beginning. The team didn't go radio silent in the last few months. This has been the norm. If your issue is now that they can't estimate a project like this one well ok. They may even agree but before you do that you should find another project with this kind of hype because of an outside force. What kind of attention you think we deserve for $99 might be an interesting discussion. If there is a mathematical formula I have probably used my time up a few times over. I'm pulling back from HexOS and the forums but if you want to continue pointing out the shortcomings like missed deadlines and lack of meaningful communication, be my guest. Just show a little respect and don't act like its something new. Everyone who reads the forums already knows and it must not matter to most folks. And thinking you can guilt the team into more meaningful communication or more timely updates you are just being silly. If you care about HexOS then join the test groups when they have them and try different things that may not be what you will use it for. If you no longer really care then step back and let others play. Don't completely disconnect though because if you miss updates you may be screwed and have to start over. Linus or Jake, if you are in these forums and are reading along, please keep your mouth shut and let HexOS stand on its own two feet!

Well @vogam7did you get what you wanted? If you have read these forums there are more than enough accusations of terrible or completely lacking communication. I have been jousting with this windmill since shortly after the initial deployment. I've even talked about to many methods of communication that left each incomplete. I got a similar response it would be looked into. and I can say this was the only answer you could have expected. They are probably still a small team primarily of coders. There had been talk months ago of no marketing team, no support team, and only initial talks of ongoing funding. If we are thinking this communication level is the biggest issue we are going to face before this project stabilizes, we are seriously kidding ourselves. That LTT video is more of a curse than blessing because this project isn't ready for that kind of attention. This team isn't going to acknowledge they are having trouble. They just won't say anything, again. And there is nothing any of the paying beta customers can do about it. Watch and wait or don't watch, what's the difference now. It's to late to change the approach the team took, even if they have found that. And there is now reason to assume that's true. Did they take the right path to this development? Did they build the right team with the right leadership? Well, if you have a better plan then share it. If you don't like this approach how would you fix it? Communication alone means very little. Missing deadlines is a much bigger deal that not mentioning there are problems. And honestly, do you think this would be simple and smooth? Yeah right.

@G-M0N3Y-2503I think we are going to have to agree to disagree, not for any points either of us brought up. But rather because nothing said here is going to make any difference. I guess we will have to wait and see what long term effect very little communication has, if any.

Wow, Communication is a headache? That's a laugh. Well it looks like you have come to the right place. You only get very filtered communication when things are going really good here. And for anyone who actually was a developer you already know communication is critical. A lack of communication leaves you with a forum like this. Dozens of questions that get ignored. When did communication and coding become mutually exclusive? Right now the only people talking positive about HexOS are a few folks that depend on this product for their livelihood. Fortunately most people seem to not care or never took anything said up to this that serious. And looking at how many issues there still are unanswered in the forums and the length some of those have been around. Some issues have been able to celebrate birthdays. And if you want something to think about, riddle me this. If communication is like this now when we are in "BETA" and there is still goodwill stemming all the way back to the LTT video, What will it be like when we have HexOS 1.* and the product is release to production. Do you think the communication will get better then? The entire team has made it easy to get down on this product/project but if your going to be honest with yourself you still see the possibilities that attracted you in the first place. If you love the product and you are honest with yourself you see the cracks and holes that give you an uneasy feeling. Everyone in the middle is pretty meh in that it will do what they need but maybe not what they want. And just off on the horizon is the real issue we have been dancing around. A perfect HexOS is still just a skin wrapped around parts of TrueNAS. It will never be more than that and no matter how hard you look you were never promised more than that. If you don't want to learn TrueNAS then welcome to a sturdy and easy to setup network attached storage appliance. As Immich has shown us multiple times, the application curation process was just to make the initial install easier and more standardized. It is not to make Immich work or eliminate code product issues and design changes. What kind of communication do you expect when a new release of an app or perhaps TrueNAS itself wants to change something fundamental like their storage or security models. And from who? It's probably time we stop worrying about when production version 1.0 is coming and start trying to figure out what we are willing to do to make it work. Learn TrueNAS? Buy new hardware? Buy consulting services? Cut your losses and find something else? Regardless of all the rest , it seems you can't count on communication or timelines here. If you can't live with that no matter what you thought in your mind this journey would be, well sorry because this is just the start.

BACKUP YOUR DATA!

There is no point going into this beyond pointing out the facts as you have. There are other posts basically saying the same thing and it seems people are either hold their breath hoping something is coming soon and the folks who think Eshtek bit off more than they could chew. There is no way for us to know what is going on but there are some pretty specific things the app needs to be considered production. Being a friend and having Linus as an angel investor may be as much trouble for the team as it was good. Linus has advertised in a fow youtube posts what the app needs in his opinion and anything short of that is a failure. Well not a failure but not worth his sizeable investment. Tough spot to be in.

I can't say it's best but the reason Tailscale seems to get injected into almost every conversation is cost or the lack there of. I bet there are lots of ways to slice this pizza but there seems to be only one that can be setup for free. I hope that changes because variety is the spice of life, But with the current limited choices in the curation pool, beginners don't seem to want to try new things. And the folks that know how to use other tools have what they need and no reason to bring it up.

Hmm. Now there is an interesting idea. There is another post that asks about the long-term viability of HexOS with several outside the box thoughts. This would fit well under that thread. This might be a good fix if the specifics can be worked out..

HexOS itself? From what version to what version?

I doubt it's hidden but I have never seen it myself.

I imagine this is being looked at but what sets this above tailscale. Tailscale already has scripts for someone to review to be curated so how does this app distinguish itself? Options would be wonderful. Especially if the are free to use!