mill3000

I messaged the user. Thanks for the shoutout!

Thanks for posting what you found. I informed a team member to review this. If everything is in order, they will submit a ticket to IX (TrueNAS) for the next system update. We appreciate all the members helping out to make HexOS better for everyone. One of the postives of the internet and forums that don't get appriciated enough.

Hello, One way that could fix this is to do the following. Update to TrueNAS version 25.10.2.1. which applies permanent resource limit fixes. Thank you

Try the following. Most likely this will fix your issue. If this does, TrueNAS has a fix that is in it's next update. Login to TrueNAS interface. Left side select "system". Then after screen refreshes select "shell" from the list. Paste in the following command. *Can't use normal short cuts* Will need to use Shift + Insert Key for pasting. sudo python /usr/lib/python3/dist-packages/middlewared/scripts/vendor_service.py If that works within about 1 min you should be able to go to deck.hexos.com and see your server or claim it. You might need to run this after reboots. Let us know if this works. Thank you,

Hello. Thanks for writing us. We currently don't have a student program but please reach out next year and we hopefully will have a program in place. Try to save your allowance up as it's going to be more than $5 but a lot less than the $299 it will be at that time. Good luck with your studies. HexOS Team

Hello. I looked up isaacerrols@gmail.com and you have an account but no license on it. There is no account under dewitt71@hotmail.com. I couldn't find any else doing a search for your first and last name. Sorry.

No problem. Sorry again for not seeing you post. Happy New Year!

Hello, We just processed the refund for the 2 pack you purchased. Please give it 5 business days for the credit to show up. Apologies for the delay in your refund. We appreciate you supporting HexOS. Happy holidays.

Yes, we currently rely on TrueNAS to add drivers, as they control the kernel, and we want to rely on their system to support new hardware. It does take them about 6 to 12 months from when drivers that are added get tested and make it through their testing channels. We probably won't spend time looking into this until we get the basics added to HexOS.

Appreciate everyone taking the time to participate in the forums. It helps us and other users. Thanks 😀

Can you put the error and some screen shots in the feedback option in HexOS so I can address it with the team please?

Thanks for a link to the post.

Hello. Yes this looks like a bug. We've submitted it. Thanks for taking the time to post the issue!

Thanks for letting us know. I verified it was an issue and passed it forward to be looked into.

Below is something you can try and if it doesn't work for you continue to reach out to support@hexos.com. Isuse= TrueNas device gets a new ip things need to be setup manually in the TrueNas interface. Accessing the Network Settings: Go to the TrueNAS SCALE web interface and Navigate to the "Network" section. Once in there you need to update the ip information. We've found the the DNS Servers and or the Default Gateway are set to the old one. Update it to your new one. An example is if your new one is 192.168.3.X you need to update both to 192.168.3.1. Make sure to save the changes and reboot in TrueNas. HexOS then should have internet and be able to see your hardware. Thank you, HexOS Team