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Hi @Lucky Ed You say that you plan to run HexOS on both NAS' in the future, but what would you like to begin with? You want to build a DIY-NAS with HexOS on it and put that off site as a backup for your UGREEN NAS? If that's the case then you can do that through TrueNAS which is the underlying OS in HexOS: https://forums.truenas.com/t/rsync-pull-from-ugreen-nas/59916. So far I only think HexOS will support Buddy Backup (HexOS to HexOS), that's why you will need to set this up in TrueNAS unless you get HexOS on both machines. https://docs.hexos.com/blog/2025-11-26.html#hexos-1-1-buddy-backups I hope this helps. Otherwise feel free to clarify your question 😊

Hi, I’m one of the happy lifetime license holders for HexOS, and overall, I’m really excited about where the project is headed. But there’s one thing I’m worried about: long-term sustainability. I get that selling lifetime licenses is great for upfront cash flow, but how do you plan to keep the project financially healthy in 5 or 10 years? Honestly, it reminds me a bit of what is happening with Plex, and that’s kind of worrying. For the same reason, I’ll never buy services like pCloud with “lifetime” storage. I assume you have a strategy for this—maybe optional subscription services (like cloud backup, premium/enterprise support, etc.). Could you share a bit about it? Are you confident that these income streams will be enough? Even though I’ve already paid for my license, this actually affects my decision about whether to start my main server on HexOS. Long-term viability matters more to me than the initial cost, to be honest. I’m not trying to be critical—just looking for some clarity to feel more confident about the future. Thanks for any insights!

Hi. I have a small Ugreen NAS that I bought in November, so I could get off the cloud. Now, I got my hands on some hardware to make a DIY-NAS, I would like to have off-site, in case of catastrophic failure off the Ugreen hardware. I would like to use Hex for this. Would it be possible for those two to work "together", so one backs up off the other, or would I have to set it up so my phone/PC backs up individually to each device? The plan is to eventually run HEX OS on both, but as long as it is in early access, and probably a while after 1,0, I want my data on a "stable" OS (no offence meant), I never buy first edition of anything, so I love your lifetime offer Best regards, and thank you for making a cool product, with good ethics and morals. I love it! Ejner Wilcke

First, considering we are still in beta, it is likely (thought not common) that updates will break things. Anyway, the job of keeping things in sync is on HexOS. If HexOS tells you you can update TrueNAS, they are ready for it, but it is not mandatory. (it could happen that, eventually, HexOS will tell you that you must update TrueNAS to be able to receive new versions of HexOS, but we are not there yet)

The first and best thing to do may be to shut down the server and try to disconnect and reconnect the drive and the connection to the storage card if you're using one. Re-seating the connector fixed the issue for me when I got a degradation warning. In terms of reducing the pool, AFAIK, you can only expand the pool or replace the drives. But I would let others confirm on that front.

Welcome! Enjoy the ride! -- Orion

I'm running into a similar issue on a system. I have: Disk ST14000Naa11 ZHZ48MVX is FAULTED Say I don't want to replace the drive. Instead I would like to just let another drive be the backup. There are 6 14TB drives for a total of 66.96 TB. But I'm only using 2TB so far of the space. Disk 3 has faulted, and I would be okay with only having 5 14TB drives. How do I do this?

Hello. Thanks for writing us. We currently don't have a student program but please reach out next year and we hopefully will have a program in place. Try to save your allowance up as it's going to be more than $5 but a lot less than the $299 it will be at that time. Good luck with your studies. HexOS Team

Hi, I am in 7th grade and am currently running TrueNAS on my server. However, I love the UI of HexOS, but cannot afford a license. Does hexOS offer giveaways for students? My budget would be $5.

I would love to have visibility into the app curation roadmap, even without timelines, to get a list of the next apps to be curated.

I see many updates on the website. Mostly in the Hex.OS DECK interface and these go of coarse automattically but what about updating the local TrueNAS engine without breaking things? Today I saw in the command deck a message that my TrueNas can be updated, but I was afraid to do so. Can someone tell me how it happens or how it is supposed to work to keep the 2 updates in sync ? Maybe in release 1.0 there will be a update knob that installs a script to update TrueNas for the version to be in sync? It would be very clear for NEWBIES when there's a warning in the deck when to run this script and a warning not to do updates via TrueNas.

Hi @GabeL This typically means one of three conditions has been met: A drive has failed A connection issue There are read/write errors. If the drive has failed, it should be replaced. If somehow a drive experienced a connection failure, reset connections and restart. Read/write errors are indicative of a drive ABOUT to fail and that drive should either be repaired or replaced.

Hopefully this is the right place for this. We have been running our HexOS server about a year and just recently one drive has a degraded status. Just wondering what this means/what I should do. Disk 7 ST18000NM003D-3DL103 Capacity 18 TB Type Hard disk drive Healthy Yes Serial ZVTGGZES Device sdh Status DEGRADED Temperature 33° C

I tried that before I commented here. It did nothing. This morning I got up to watch something on jellyfin, and it wouldnt connect. Now, not only am I unable to access the hexos dashboard, but I can't access anything via 192.168.x.x either. I have a friend that uses truenas, so I called him. He told me to pull up the the truenas console and he talked me through rolling back to an eariler version of truenas that way hoping to fix it. It did temporarily fix the problem. temporairly meaning for about 3 mins. I'm going to try unplugging all my drives and reinstaling hexos now. I don't know what other options I have

@Sweet-foe Did you ever manage to get it working? I've tried a few times now, and honestly I just can't seem to get it figured out...

That looks like a very capable NAS you are building! I am running an Intel Arc A380 myself and it is working great for transcoding! It usually transcodes at around 500fps for me. And with this post you are now part of the community, so welcome 👋😄

I signed up as an early adopter last November, but have not yet installed it (running TrueNAS on an IXSystems Mini 3.0X+ w/a 5x8TB RAIDZ1) I'm building a custom NAS (probably overkill, this is all homelab stuff) now (parts slowly arriving) CPU: Intel 14500 I5 RAM: 128GB DDR4 (ouch!!!!) Mobo: ASUS B760M-A D4-CSM Supermicro 2U chassis 7x12TB (will be a RAIDZ2) with an HBA card and SAS extender in case I want to add more than the 8 drives the chassis supports 1TB Samsung 990 Pro NVME (boot drive, and planning on putting my VMs there, or at least the fast ones I need, w/backup to the big vdev) Intel A380 (hoping it'll work) for transcoding dual 10GBps NIC for connecting to my backbone I'll be reading a ton in the next week here 🙂 ~Horist

Creating the config dataset when using the defauult HexOs app install was the fix for me also, Thanks for this wkwebster

can you try doing this

I also have this problem. Trying to get more comments on this thread so it gets attention.

I actually didn't manage to rename the pools (it worked, but I screwed up and borked everything ahahah), thankfully I was still trying stuff on a new server. Why can't we choose the name of a new pool either? SSDs, HDDs, SSDs-1, HDDs-1, etc isn't very intuitive for multiple pool setup.

+1 on paperless-ngx

I've managed to rename pools with CLI and Truenas GUI. But it wasn't great for someone without any Linux skills. That seems like a "basic" thing we should be able to do. And I'm sorry if that sounds ungrateful considering all the work you've already put into this project. Thanks

there is a kiwix serve docker app in the truenas app catalog so it can be installed on HexOS right now. There just is no timeline for if or when the app will be curated by the HexOS team.

Update: I think I was able to get to the bottom of it. A while ago, after upgrading the server, I set a bunch of power efficiency options in BIOS to minimise the hardware impact on the power bill. However, it seems these settings may impact the system stability at high loads, which is what I've been experiencing. I also played around with the EXPO profile a little bit since I've seen system instability with some stock profiles in the past.