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Just got off a call with a few of the Eshtek guys, they set me straight very quickly. Before I called them, I dove into what others here have done. Here is what fixed the router swap for me: Sign into the TrueNas Scale Web UI. Go to Network: Go to Global Config settings: Change Nameserver1 and IPv4 Default Gateway to the IP address on/of your router. My issue was that I kept changing the NAS IP address to the IP of the NAS, not the router. Essentially, I was signed into my router interface, looked up what the NAS IP address was, and kept changing the Nameserver1 and Default gateway to that IP, when I should have been setting it to the IP of the router. Once that is done, my NAS found the internet again, the HexOS deck found a server and I was set! I had to skip the initial setup in order to prevent wiping the drives, but I was saved. Thanks to Nick and Eric!

i have the same issue. What do you mean by skip setup

there aren't any risks to unclaiming a server. whenever you reclaim it just be sure to use the skip setup button. seems like you have the bug discussed in this post Hopefully the solution there solves your problem

Same problem here and has persisted since installation. Can access TrueNAS via GUI etc. and apps are working as well, but the HexOS deck won't find it. Have you found a solution?

Thank you 2nd License bought 😈

Thanks for confirming and apologies to anyone that was confused. If anyone bought another license at $199 on accident today, send an email to support@hexos.com and we'll get the difference refunded.

This is now showing correctly for me. Thank you!

@wvienna @FangerZero can you guys check again and let me know if the discount shows up correctly for you now?

No its not over. We are investigating why the correct pricing isn't showing up for users. Stand by.

+1, I'm looking to copy your setup as I'm in the exact same boat: NAS direct attach for video editing.

Yeah that's confusing so is the holiday sale over? I was going to buy a second $99 package (since I already have a license)

I would like to second NemoSadGoose's issue. I had my router die on me, so I swapped to a newer one that I already had setup. I can access the folders/files via my machines, but cannot sign in via the web UI. I keep getting met with the "This Server is not available" page. I then tried to add a new server and enter the new IP address manually, but that did not work. The web UI just sits and "Looking for servers" spins indefinitely. What are the risks to unclaiming a server?

Hi, i would like to take advantage of this sale at 99, but when i go to the shop a single license is listed at 199, despite myself already having purchased a license before.

Awesome update! Very excited about all of the features mentioned here!

Seconding this idea. It isn't a crazy issue, but some of my apps seem to update twice a week and I would rather they just get updated automatically either overnight or a couple days a week or something. I was away for 2 days and had 9 updates to install once and that was annoying.

I’ve just installed on a UGREEN NASync DXP2800 (2 bay) and that appears to have worked fine and linked up to the HexOS web ui. I haven’t got the hard drives for it yet but everything else appears to be working. The DXP6800 Pro should be easier to setup as I believe that uses NVME storage for the boot drive instead of the eMMC the two bay uses.

This is a good problem.

I am in the same boat. $200 for me to just play around with the system I am not sure I would keep using is just to much. I was waiting all year to try and jump in at $99 🙂

Emby, Plex and Jellyfin? How are we ever going to chose (setting aside cost for the moment)?

Not much if you strip out all the extra add-ons for NextCloud but what fun is that. When I tried to compare them I set the one requirement as 'replace google drive'. With that they seems different but equal. I guess that is because one is a fork of the other. It's probably just level of complexity to install that separated them for me. NextCloud was easier to install but for all but beginners, that isn't really a big deal. Since I don't have much faith in securing either app I just added a few add-ons then stopped them both for a future re-evaluation.

but you deleted the old datasets? so you lost all data? I want to upgrade, but keep my data

The backup stuff sounds great, any serious system should have the ability to backup and restore, especially when apps like Immich are being recommended, seeing away to back all this stuff up would make HexOS a serious contender in the networking and diy nas space, maybe even business

has anyone installed HexOS on UGREEN NASync DXP6800 Pro and if so was it easy and does everything work?

This sounds super kewl. I'm toying with the idea of a framework as well.

So then what's the difference between OwnCloud and NextCloud?