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UPS notifications


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Posted

Hello there

I just hooked up my APC bx750 via USB to my NAS. I was pleasantly surprised to get email notifications from hexos (see attachment), however I am unsure if it is reading the values correctly:

- why is it telling me i need a battery replacement, it is brand new

- why is it taking me battery is low while also reporting 100% charge

 

Any inputs are welcome 😊

Screenshot_20260401-073641_1.png

Screenshot_20260401-073641_1u.png

1 answer to this question

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Posted

Hey, yes unfortunately this seems to be normal for BX APC UPS. Those UPS are not the best ones and the driver does not work very well with them. 

The problem seems to be that the USB part of the UPS keeps disconnecting and reconnecting every couple of seconds leading to this messages. It's a known problem.

My advice would be, if you can still return it, do so and try looking for an Eaton UPS or similar. 

 

 https://forums.truenas.com/t/back-ups-bx1600m-false-battery-replacement-alerts/50688

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