Immich fails to install on

[Chris Scott]

First installation of HexOS, so it is a fresh install.

Installed Plex without issues, and it setup the Performance directories/locations on the SSD pool, and the Capacity directory/location on the HDD pool, along with all the Media directories/locations on the HDD pool.

Install Immich > results in "Failed to install app "immich"" - Failed to install app: App Instal Job Failed: [EINVAL] values.storage.use_old_storage_config: Field was not expected.

I have tried a few times in between server restarts, and copying data over from my current NAS to the HexOS Nas

I have never used TrueNas, and hesitant to go into it. So not sure where/how to access more detailed logs if people ask for them; but willing to learn.

Appreciate any help you can provide.

 

Running on HP z4g4, with 32GB RAM.

Have an NVMe with HexOS installed, have a second single 512GB NVMe as the SSD pool (495.26GB usable), and four x 8TB HDDs as the HDD pool, of 23.12TB usable

 

If I was to log into TrueNas, I did see that it wanted a username and password; is this the username/email that I use for HexOS?  as when I set up the password through the installation, it did not ask for a username to go with it.

 

[Chris Scott]

I have managed to log into TrueNas, using the username truenas_admin, and the password I created during install.

I followed steps I found on another Immich thread here, but it did not fix my problem.

Steps were: "Go into True NAS interface from Settings in Hex. Go to 'Apps'  menu, click 'Configuration' drop down button, click 'Choose Pool', select your storage pool then click 'Choose' - the app service will then start, go back to HexOS and install Immich again and all will work."

I choose the HDD pool, but install via HexOS fails for the same reason still.

[Egon]

I actually just encountered a failure trying to update my existing Immich install and feel it may be related. I've been running for over 6 months now and typically update it every few days without issue until today. I am attempting to update from v1.143.0_1.9.30 to v1.143.1_1.10.2

[Mascot]

Yeah, we seem to finally have hit the "it's actually deprecated now" stage. It's possible, but not likely given how they've ignored the issue for months, that the HexOS team will offer a solution. If not, it's up to us to try to follow the instructions in TrueNAS and attempt to migrate, or uninstall and reinstall. Via HexOS if next week's update supports it, or in TrueNAS if not.

[Chris Scott]

3 hours ago, Mascot said:

Yeah, we seem to finally have hit the "it's actually deprecated now" stage. It's possible, but not likely given how they've ignored the issue for months, that the HexOS team will offer a solution. If not, it's up to us to try to follow the instructions in TrueNAS and attempt to migrate, or uninstall and reinstall. Via HexOS if next week's update supports it, or in TrueNAS if not.

How do you know that there is a patch coming? I couldn’t find anything about it. And are there release notes for it?

[Mascot]

7 hours ago, Chris Scott said:

How do you know that there is a patch coming? I couldn’t find anything about it. And are there release notes for it?

The Q3 update. Another thread mentioned it's scheduled for Monday. It's not in any way an "Immich patch," it's just a general release. The team aren't great at communication, so we'll just have to see what drops when it does. If it's anything like the Q2 update, most won't even notice it.

[Chris Scott]

Does installing Immich or other apps from TrueNas break HexOS from managing it? If I was to install Immich via TrueNas, would HexOS recognise it and I would be able to interact with it from HexOS from then on?

[Mascot]

1 hour ago, Chris Scott said:

Does installing Immich or other apps from TrueNas break HexOS from managing it? If I was to install Immich via TrueNas, would HexOS recognise it and I would be able to interact with it from HexOS from then on?

What kind of interaction are you thinking of? There's been zero support for anything of the sort up until now. Whether that changes with the Q3 update or not is anyone's guess. I'd recommend waiting a few days to see what that update brings.