Did the Q2 update ship?

[Zizuar]

I'm seeing some command deck updates, but the last mention of the Q2 update was over a month ago when there were tests being done. Even one reply mentions shipping it the night of 6/26, but then I can't find a single further mention. 
😞
Sadly I lost all faith in the HexOS team and moved on to new projects. Only when I see someone post something on YT or something have I been coming back to check and see if anything has been released or if they are even bothering to communicate (dev side.. not administrator. The admin tend be active, but that doesn't much help the project..). I made multiple posts pleading with the dev team to at least start dev-blogging or adopting an agile reporting cycle to keep the community invested. Sadly it appears things have been steadily declining as predicted. I wonder how many other community developers like myself gave up and decided to create the custom apps they wanted on another platform? Heck, from what I can tell we're halfway through Q3 and still waiting on the Q2 update to drop?

I know how projects like this go, and not really surprised or down about the release delays. What makes me shake my head is the predictable damage done long term by ignoring voices from the community and not actively engaging with weekly or bi-weekly devlogs. Beating a dead horse here.. but a 5-minute single or double paragraph post on a bi-monthly cycle would have done so much to maintain goodwill if not hype and ecosystem investment. What do any of us know though? Not like some of us haven't managed larger enterprise development projects than this.. or won awards from global brands showcasing our builds on the TS NASDAQ tower. (yeah.. I sound petty and bitter right now, but mostly just because I was totally hyped and invested both in the vision and buying multiple licenses simply for support. I should know better by now how these things go though.)

Okay okay.. I apologize for being a c*nt. I'll go back to the shadows and check in silently down the road to see how things go. (Gonna be watching for that redemption arc that's coming! {..hopefully})

[jonp]

5 hours ago, Zizuar said:

I'm seeing some command deck updates, but the last mention of the Q2 update was over a month ago when there were tests being done. Even one reply mentions shipping it the night of 6/26, but then I can't find a single further mention. Sadly I lost all faith in the HexOS team and moved on to new projects. Only when I see someone post something on YT or something have I been coming back to check and see if anything has been released or if they are even bothering to communicate (dev side.. not administrator. The admin tend be active, but that doesn't much help the project..)

I'm deeply disappointed to hear this. We did have a banner on the forums for a while pointing to the Q2 update, but the post itself is still where all of our update posts have been going:  the Announcements forum.  In addition, there have been multiple Command Deck updates since then that have seriously improved deck.hexos.com performance and responsiveness, as well as resolved a significant networking bug.  Check out the Announcements forum and specifically posts by @jerod (our CTO).  FYI, I'm Jon (the CEO and Co-Founder).

Clearly we're missing some simple comm relays (like the Q2 update dropping) and some of our terminology could be more clear (differing from major and minor updates, OS vs. Command Deck as well).  I do apologize for that, as comms are ultimately my responsibility right now.

5 hours ago, Zizuar said:

I made multiple posts pleading with the dev team to at least start dev-blogging or adopting an agile reporting cycle to keep the community invested.

I've told our dev team to stay out of the forums beyond reading posts and communicating with @mill3000 on relevant support tickets.  No blame on them for their lack of activity here.  And while I greatly appreciate your input and desire for a dev-blog, we honestly just don't have the appetite to do it right now.    Writing blogs wasn't part of the job description for the dev team either.  We're putting all of our effort and the capital that was entrusted to us by customers (like you) towards building the product.

6 hours ago, Zizuar said:

I wonder how many other community developers like myself gave up and decided to create the custom apps they wanted on another platform?

I'm not sure what you mean by this comment.  Is there an app you're trying to bring to HexOS that you've developed?

6 hours ago, Zizuar said:

What makes me shake my head is the predictable damage done long term by ignoring voices from the community and not actively engaging with weekly or bi-weekly devlogs. 

I get it.  You feel strongly about the devlogs.  😮‍💨  I don't.  We're not even making big investments in marketing right now (our website is still the same from after launch week).  All the capital is going towards making this thing really great (including backing/funding the ZFS AnyRaid project). Maybe that changes in the future when it makes more sense to me.  Right now, each on-the-clock keystroke from our dev team goes to writing code or communicating ideas internally to further the project.  I provide updates as I can and when there's something important to say (such as a release dropping).  Clearly you're missing some of those and I'm struggling to understand how and why.  It's important that I get this sorted because if it's happening to you, I'm sure it's happening to others as well.  Especially as we're now moving at a faster pace than we were in the first half of 2025 and anticipate more frequent updates moving forward.

6 hours ago, Zizuar said:

yeah.. I sound petty and bitter right now, but mostly just because I was totally hyped and invested both in the vision and buying multiple licenses simply for support.

I feel this too.  🤦‍♂️  I see the purchases you made and when you made them.  @mill3000 referred to you as an OG and he's not wrong.

6 hours ago, Zizuar said:

Okay okay.. I apologize for being a c*nt. I'll go back to the shadows and check in silently down the road to see how things go.

No worries, I ignored all the BS from your post....mostly ;-).  I definitely recommend checking your server for the Q2 update (the Command Deck will immediately be different if you haven't noticed already) and if you haven't, apply the available OS update from the Activity card on the dashboard.  We have a lot more in store for Q3.  I'm working on a few blog posts now.  one to catch everyone up from June, and another to talk about our upcoming plan for apps.

Thanks for taking the time to let us know how you're feeling.  I'm confident if you purchased based on the vision you saw from us last year, you'll be happy you did by the end of this year.  If you ultimately feel sour about this and want a refund now, let me know and we'll take care of it for you.

[Mascot]

Can I add a quick(ish) whine? Immich. It's one of two supposedly supported applications, and sorting out its issue with HexOS using a now deprecated storage configuration was claimed as "a top priority". In June. I haven't spotted any updates in this regard. The deprecation message is still present for current installations, and based on comments here in the forums new installations have been non-functional for a while now. If that's the case, I'd call it unprofessional that it's still listed as a recommended app in the HexOS UI, with no indication of any known issues.

Personally, I care much more about feeling like the current version of HexOS is actually being supported, than hearing about forthcoming features. I find the prioritization of what to focus on quite odd. This product is not a free alpha, it's an expensive beta. I think it's fair to expect better support of existing features, or at the very least UI updates indicating that something is broken and linking to up-to-date information (it should not be expected that everyone's active in the forums). Like it or not, once money was exchanged this ceased to be a hobby project, but to me it feels like it's still being treated as one.

Even just information would go a long way. Is the plan to automate a fix of existing installations? Is it only to fix the initial installation process (if that hasn't already been done)? If no automatic fix is planned, will there be a step-by-step guide published for how to do it? Why is it taking so long? Instead, I haven't seen any mention of the issue since that post in June (though I might have missed it mentioned in some forum post, of course). This, to me, is not congruent with it supposedly being an issue of top priority.

[jonp]

In early June, there was an issue with HexOS where users couldn't download and install either of our curated apps.  That issue was resolved with the Q2 update allowing users to update to 24.10.2.2.  Separately, an issue with the storage configuration on Immich creeped up at the end of Q2 as well.  Apps is the refocus of our attention for Q3 as we prepare to deploy a new templating system for curations that should improve our efficiency at both supporting what we have and adding more.

We delivered on our promises for Q2 and now we're working on Q3.  Not everyone is going to be happy with the pace, the order we choose to attack things, or how we communicate.  All I can ask is to judge us based on what we deliver this year.