HexOS keeps Crashing/Stopping randomly and needs a reboot to get it back online again.

[Glen Malan]

I'm posting here to see if anyone can help me debug this issue. My HexOS server keeps going down at random times in the night and I cannot find any rhyme or reason to why it dies. The PC it's running off of is still powered on but the networking disappears and everything goes offline.

 

I've replaced the power supply, I've tried reading logs and didn't find anything. I've turned on and off XMP. This is driving me crazy

[PsychoWards]

Can you please post the HW specs of your server? 

[Glen Malan]

Yeah specs are

Ryzen 5 1600

8GBs of DDR4 RAM

Nvidia GT760 (just used for display out)

3x3TB WD Red Hard Drives (Raid 5)

1x500GB WD Black NVME SSD

Gigabyte B450M DS3H Motherboard

[PsychoWards]

You need to deactivate the C-States in the BIOS for Ryzen 1000-3000 CPUs, because this is causing the crashes. 

[Glen Malan]

Just tried that and will see if that fixes my issues.

Thanks!

[Glen Malan]

Server has been up for ~5 days now with no issues. Thanks!

[PsychoWards]

That's great to hear and thank you for the feedback. 🙂 

[DMC]

I hope this helps me as well... If not, at least now I have a NanoKVM PCIe in my server so i can check, enter bios and restart the server without crawling to it anymore. 😄

[Lschen518]

I’m having what seems to be a similar issue, but on an intel 11th gen i7 processor. Anyone have any ideas?