Diezeltrein Posted Saturday at 11:05 PM Posted Saturday at 11:05 PM I paid twice for my license how do I get my money back and i accidentally bought two licenses how to refund Quote
boop Posted Saturday at 11:34 PM Posted Saturday at 11:34 PM It was mentioned on a podcast that there would be a 30 day refund window. This wasn't directly from hex os so they might have been mistaken, but I believe there's some way to refund the second license within that period. 1 Quote
Clixxi Posted Saturday at 11:38 PM Posted Saturday at 11:38 PM The thirty days begin when you receive beta access for the license. So you have got plenty of time. Quote
jonp Posted Sunday at 12:27 AM Posted Sunday at 12:27 AM We're getting absolutely inundated with requests right now so please bare with us. We will definitely refund any duplicate orders. You can use the contact us link on the bottom of the site to request a refund. 2 1 Quote
Picard Posted Monday at 01:10 AM Posted Monday at 01:10 AM Any and all purchases are subject to a 30-day refund policy. To request a refund, email support@hexos.com using the email account associated with your purchase. For Early Access orders, the 30-days starts from the date you receive your invite to participate in the beta. Quote
trjjnhrs Posted Monday at 03:00 PM Posted Monday at 03:00 PM Anyone successful in receiving a refund yet? Quote
TheGamblingFame Posted Monday at 03:15 PM Posted Monday at 03:15 PM Still waiting to get my refund or reply email Quote
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