Refund

[JST]

Hi,

I've requested a refund via your support email (as stated in your Terms of Service) on December 16th, but I have not heard back or recieved a refund to my Paypal.
I've made sure to use the same email.

I thought you might be busy so I waited for a good while, but I'm starting to grow concerned as my 30-day limit for refunds is coming up fast (I purchased my license on the 1st of December).

Maybe you guys just missed it?

[Mobius]

It holiday / new years time so things are probably pushed back a bit. That said im sure you have nothing to worry about since they will likely allow you to get your refund since you requested it within the 30 days even if  they refund you after the 30 days.