Hi,
Earlier today I used the contact form, but I figured I should try to create a second account to see if I could get access to the forum to post about my issue. That seems to have worked, so here I am.
I purchased lifetime access shortly after the LTT video went live. The site was, expectedly, experiencing a lot of problems at that time, which I totally understand. It wasn't clear to me whether I needed to already have a forum account in order to make a purchase, so I attempted to create one in advance. The below screenshot is the message I got after attempting to register. I then made my purchase using the same email address that I used for the forum signup. This message has been what shows up every time I've tried to log in since then. I'm able to log in on deck.hexos.com but I don't have access to the forum on that account, which I am assuming is also going to prevent me from downloading the installation ISO file. If a staff member could reach out and help me get this fixed it would be greatly appreciated!
