MatthewBowker

Is there a way of resetting without loosing all the data on my server? I have 1.2TB of files on there now which I've been transferring from Google Drive and it would be a real pain in the arse to upload it all again and download it after the reinstall.

Hi all, First time posting on the HexOS forum, hopefully I've categories my issue in the right location. I'm having an issue with Immich, it's unfortunately not deploying on my NAS. Once I booted up HexOS for the first time I installed Immich to play around with the one click installation. I ended up playing with the app configure to try and move the data folder and ended up uninstalling the app. I've since tried re-installing the app but it's now stuck in a deploying loop and won't launch. I've logged into TrueNAS to see the jobs list and found the error log which I've copied and pasted below: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/middlewared/job.py", line 488, in run await self.future File "/usr/lib/python3/dist-packages/middlewared/job.py", line 535, in __run_body rv = await self.middleware.run_in_thread(self.method, *args) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1364, in run_in_thread return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1361, in run_in_executor return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 183, in nf return func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 55, in nf res = f(*args, **kwargs) ^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/app_scale.py", line 51, in start compose_action(app_name, app_config['version'], 'up', force_recreate=True, remove_orphans=True) File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 57, in compose_action raise CallError( middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'immich' app, please check /var/log/app_lifecycle.log for more details I don't know what any of this means as I'm the target audience for Hex which is enthusiast. If anyone knows how to resolve the issue I would love some support! Thanks in advance, Matt