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Forgive me, but I'm really confused by what you're saying, which means there is clearly a disconnect in our marketing language and understanding with customers as well and I want to get to the bottom of that. Let's try some clarification here: Buddy backup is a feature that will allow two HexOS users (customers) to backup to each other's server in an encrypted fashion. There is no reason you cannot be your own buddy with a second license (e.g. you buy a second server license and put a server at a secondary location). If someone bought two licenses during black friday under two separate accounts, each account can backup to each other just the same (and if they want to merge those two accounts, we can handle that for the user). With this sale, however, we are not allowing someone to buy a second license to transfer to another user (as it would open the door to reselling licenses which we don't support). I get that the term "buddy backup" may not clearly identify that you can be your own buddy, but we thought it would be fairly obvious that if you could backup to someone else on a separate account, you could also backup to yourself on the same account. I think we could loosen the "encryption" requirement in the case of backups between two servers owned by the same account, but that's more of a technical detail than marketing. Let me know what's still unclear or how we can do better on the language here. Sometimes we can be a little too close to the trees to see the forest, so if you can help give us a better perspective, we'll work to improve our messaging in the marketing. Thanks!

As of today, yes, you can access your server from anywhere using deck.hexos.com. I have a discussion planned with the team to allow you to disable remote access which would be as simple as us verifying the WAN IP of the client device being used to connect to the deck and making sure it matches the server's WAN IP. When HexOS Local arrives, you will be able to even further reduce your cloud dependency, but there are some features like installing apps/VMs, configuring buddy backups, and e-mail notifications that will require a connection to our deck. Thankfully that connection is outbound from your server, which doesn't require you to open any ports on your firewall and expose the system to the wider net. We also do have plans to implement oAuth and 2FA in the future to further enhance security and options.

Hello all! We are excited to announce HexOS Local, powering the new local UI/UX for HexOS and capable of so much more. Read more about it on the Blogpost - Introducing HexOS Local

To celebrate the holidays and thank our community for their continued support, we're excited to announce our HexOS Holiday Sale, starting today! Existing customers can purchase additional licenses for just $99 each, perfect for expanding your home server setup. New customers can take advantage of our special two-pack bundle for $298, with additional licenses available at the same $99 promotional price. Single licenses remain available at $199 until our 1.0 release in Q1 2026. This holiday pricing for additional licenses and the two-pack bundle is available through December 31st, so don't miss out on this opportunity to join or expand your HexOS experience. Please note: License transfers are not permitted. All licenses are tied to the purchasing account. Buy now from the HexOS Store!

OMG, I totally see the confusion now. I have edited that post and reworded it to be more clear. TrueNAS has no built-in means to do backups as part of their OS unless you consider rsync cron jobs/replication tasks as "backup". They don't facilitate the connection between servers or even setup the SSH permissions for you (you have to do all of that yourself). This is where our solution takes things a step further. We intend to make the experience much simpler. First you "friend" someone else that is a HexOS user (if you're doing the "buddy" approach). Then you will grant that user "permission" to backup to your system (and set a quota). Then they accept the request and authorize the backup in return (if you're doing that). Then we do the rest (establishing a secure VPN tunnel between systems, creating appropriate SSH users and handling the key exchange, etc.). You'll definitely be able to leverage the buddy backup system between two systems licensed under the same account. That would be silly of us to prohibit or unnecessarily complicate. I get the confusion. Buddy backup is just the marquee feature name for our backup solution between two servers. Every server needs a license. So if you and a buddy want to backup, you both have to have your own licenses under your own accounts. If you have two licenses for two systems under 1 account, you can use the same "buddy backup" system to handle that job as well. Apologies for muddying the water on my initial response. I can see how that had some folks confused, but I hope this clarifies.

Buddy backup will definitely work with two licenses under the same account. You will be your own buddy 😉

Wait, so if I have two licenses under my account I can't put my second server at eg my parents home for a offsite backup and sync via BuddyBackup?

We know about this problem all-too-well. The VM features will come in layers, but our plan is to try and get ahead of those kinds of problems by detecting hardware changes and automatically adjusting device ID mappings to your VMs before they start. This still needs a lot of R&D work and there are lots of potential gotchas, but I bet we can address a lot of common scenarios like what you've described. It gets more tricky when you have multiple GPUs in a system of the same make/model, as it's hard to know which one is which for assignment to VMs. I'd say that's a problem for after the initial VMs feature release for us to investigate further. Ultimately there will be some limits to what we can do, but we're going to do this as best as is humanly possible.

1 system/installation requires 1 license. And Buddy Backup is between 2 systems requiring a license each. The owner doesn't matter all you need to have is 2 Hexos installations/servers therefor 2 licence in total and you are good to go for buddy backup.

Yes most definitely! We have the underpinnings for a language selector already in place, but we're deferring translation work until after 1.0.

no worries Biem, moved you to the right spot So seems like you have a fairly common use case withI he addition of game servers. The requirements for game servers do differ depending on game and the scale (like if you plan to make a sever say 100+ will join) so you may want to look up that part yourself As for the rest you should easily get by with some of the cheaper intel cpus available something like an intel i5 8400 or 8500 should be more than strong enough those intel cpus have integrated gpus so you don't have to spend extra on a graphics card and they support intel quick sync which just means they are great for plex. Make sure any motherboard you get does not have a realtek nic (network interface card), you can usually find out on the motherboard webpage or on the pcpartpicker page for the motherboard. for cases i like recommending the jonsbo n4 since its a fairly compact case that has 6 hdd bays and a relatively good value. The downside with the n4 is that it will only fit smaller sized power supplies and motherboards which may cost more than full size. for you boot drive i suggest getting a cheap and small ssd. any space left over on it after the os is installed cannot be used. I would suggest no less than 16gb of ram for you. now depending on your budget you could get a stronger cpu or more ram.

I use FeedFlow on my android phone. I see TrueNAS has some alternatives as well though I have no experience with them so that's next after the ARR series of apps.

Correct. The additional licenses is for users that want to setup multiple systems of their own, not for buddy backups. @Todd Miller rightly called this out as confusing. What I meant to say is that you just can't transfer the license to another user. You can use buddy backups (as a feature) between two systems that you own and control (licensed under one account). Sorry for the confusion! Carry on!

Def not cloud only. If your isp/network supports peer to peer, we can coordinate that and then get out of the way. That is what's included in a lifetime license. If we end up having to relay traffic for some users, that will require a subscription as we will have to pay for the relay traffic, but obviously it will still be encrypted.

If there are still a plethora of users affected after Local is released, we would consider it. But if not, we would rather spend the time via support helping people up over this fence than engineer an entire solution for a handful of folks. Support@hexos.com is available to you at no cost.