<?xml version="1.0"?>
<rss version="2.0"><channel><title>Other Questions Latest Topics</title><link>https://hub.hexos.com/forum/15-other-questions/</link><description>Other Questions Latest Topics</description><language>en</language><item><title>Can I run a VM from HexOS?</title><link>https://hub.hexos.com/topic/4816-can-i-run-a-vm-from-hexos/</link><description><![CDATA[<p>
	I setup HexOS shortly after it's initial release.  I put created a pool with a couple of HDDs, created a couple of folders, threw a handful of files in there and haven't really messed with it since.  I only add/remove files occasionally as it's largely just a back-up.
</p>

<p>
	I am now looking to host a couple of game servers, such as Minecraft, Valheim, Palworld, etc.
</p>

<p>
	I over-built the PC I have HexOS running on, so I'm wondering if it's possible to run a VM from HexOS, so that I can host these games without needing another PC?<br />
	I tried searching the forum, but wasn't able to find anything in this realm.
</p>

<p>
	Thank you in advance for your help!
</p>
]]></description><guid isPermaLink="false">4816</guid><pubDate>Wed, 08 Jul 2026 02:06:11 +0000</pubDate></item><item><title>I&#x2019;m an intermediate TrueNAS user. Is HexOS for me?</title><link>https://hub.hexos.com/topic/4805-i%E2%80%99m-an-intermediate-truenas-user-is-hexos-for-me/</link><description><![CDATA[<p>
	I’m running TrueNAS on two separate servers. One is just a replication target for local backup, and one is an app server. The app server currently only running Nextcloud-aio (via docker, not apps), home assistant OS (in a VM), and Unifi Controller (also in a container, not an app). I want to install Immich in the near future.
</p>

<p>
	I didn’t use apps because I wanted to write my own docker compose files so that I could have a bit more control (I run some of my apps in different vlans, so I used macvlan networks in docker). I also run my own OPNSense router and Unifi access points.
</p>

<p>
	From what I know of HexOS, the above probably generally says HexOS wasn’t made for me. If not that, the fact that my day job is as a DevOps engineer probably does.
</p>

<p>
	BUT, I’m not just looking for drop-in replacement of my current setup, and I may be willing to simplify a bit. I’m struggling to find the time to maintain my current setup. Nextcloud-aio, HomeAssistantOS, and OPNSense update themselves (at the click of a button), but beyond that, I’m still running TrueNAS 24.10 because I haven’t had the time to deal with all the changes to VMs and apps since that version, and it’s not exposed to the internet at all (not even Nextcloud), so it’s not been a high priority. I’ve come to realize that while I love to tinker, there’s a lot of value in “it just works without having to think about it”.
</p>

<p>
	I’m also concerned about the bus factor with my current setup. If something were to happen to me, my wife and my entire family would be hopelessly out of their depth trying to deal with this system in it’s current form. The only viable path forward would be for them to abandon everything and go running back to Apple or Google or Microsoft (probably the first one). Basically all the files of any value are in Nextcloud, so my wife could at least figure out how to download them, but I’d rather she be able to keep using it if it was easy enough to maintain.
</p>

<p>
	 
</p>

<p>
	So with all of that said, is HexOS for me, or am I going to find myself limited and frustrated (or constantly dropping into the TrueNAS UI), without being all that better off in terms of bus factor anyway?
</p>
]]></description><guid isPermaLink="false">4805</guid><pubDate>Tue, 30 Jun 2026 02:21:55 +0000</pubDate></item><item><title>Server Error</title><link>https://hub.hexos.com/topic/4806-server-error/</link><description><![CDATA[<p>
	Installed TrueNas and HexOS , had a HD failure and had ti do a re-install. Problem cannot access HexOS , get message - You do not have any licenses available to claim a new server. Please purchase a license or disconnect an existing server to continue.
</p>

<p>
	How do I do this please
</p>

<p><a href="https://hub.hexos.com/uploads/monthly_2026_06/Screenshot_2026-06-30_12-04-33.jpg.3a47a41e74ae74eefb9209b10662770a.jpg" class="ipsAttachLink ipsAttachLink_image" ><img data-fileid="4922" src="https://hub.hexos.com/applications/core/interface/js/spacer.png" data-src="https://hub.hexos.com/uploads/monthly_2026_06/Screenshot_2026-06-30_12-04-33.jpg.3a47a41e74ae74eefb9209b10662770a.jpg" data-ratio="68.59" width="694" class="ipsImage ipsImage_thumbnailed" alt="Screenshot_2026-06-30_12-04-33.jpg"></a></p>]]></description><guid isPermaLink="false">4806</guid><pubDate>Tue, 30 Jun 2026 11:09:36 +0000</pubDate></item><item><title>Licence</title><link>https://hub.hexos.com/topic/4804-licence/</link><description><![CDATA[<p>
	How do I find My  Licence ? Dashboard  says  "Add Licence "  ? 
</p>

<p><a href="https://hub.hexos.com/uploads/monthly_2026_06/Screenshot_2026-06-29_20-19-53.jpg.87432109033494ebabee9e4531d681b5.jpg" class="ipsAttachLink ipsAttachLink_image" ><img data-fileid="4921" src="https://hub.hexos.com/applications/core/interface/js/spacer.png" data-src="https://hub.hexos.com/uploads/monthly_2026_06/Screenshot_2026-06-29_20-19-53.jpg.87432109033494ebabee9e4531d681b5.jpg" data-ratio="92.72" width="797" class="ipsImage ipsImage_thumbnailed" alt="Screenshot_2026-06-29_20-19-53.jpg"></a></p>]]></description><guid isPermaLink="false">4804</guid><pubDate>Mon, 29 Jun 2026 19:23:41 +0000</pubDate></item><item><title>Is HexOS right for me?</title><link>https://hub.hexos.com/topic/4727-is-hexos-right-for-me/</link><description><![CDATA[<p>
	Sorry in advance if this isn't the right place to post this.
</p>

<p>
	 
</p>

<p>
	I setup a homeserver a few years ago that is currently held together by good vibes and duct-tape. I want to make something more streamlined and better organized than whatever it is I have going on now.
</p>

<p>
	I am currently running windows 11 with an ubuntu VM that handles all my docker containers. I was curious if I could just run HexOS and use it's on app store to more or less recreate my environment. I have listed the services I use below along with the specs of the PC (the drives are setup super weirdly I know) Thanks! <span><span class="ipsEmoji">🙂</span></span>
</p>

<p>
	 
</p>

<p>
	<strong>PC Specs:</strong>
</p>

<p>
	 CPU: i7-9700k
</p>

<p>
	GPU: nvidia 3080
</p>

<p>
	RAM: 64gb DDR4
</p>

<p>
	Storage:
</p>

<p>
	2x 500GB SSD drives (one for the operating system and one for a backup)
</p>

<p>
	1x 6TB SATA (first drive I got for setting up media still holds some movies and TV shows)
</p>

<p>
	1x 20TB SATA (Media, tv, movies etc)
</p>

<p>
	2x 8TB SATA that are currently configured in a RAID0 I know this is weird I was learning and never raided a drive before (More media)
</p>

<p>
	 
</p>

<p>
	<strong>Services:</strong>
</p>

<p>
	Windows: .Arr stack (Radarr, Sonarr, Prowlarr), OMBI, NZBget, qbitorrent, RustDesk, Scaletail and Tantualli 
</p>

<p>
	Link/Docker Containers: Portainer, Adguard Home, Karakeep, Homepage
</p>

<p>
	 
</p>

<p>
	I've already backedup all my configs and wiping all the media off my drives isn't a big issue since there is nothing important on them. Any help of advice would be appreciated. 
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">4727</guid><pubDate>Thu, 21 May 2026 02:03:02 +0000</pubDate></item><item><title>buy HEXOS no and install in a month</title><link>https://hub.hexos.com/topic/4720-buy-hexos-no-and-install-in-a-month/</link><description><![CDATA[<p>
	im building a nas and i dont have all of the components yet. i want to buy hexos before the price goes up and was wondering if i could buy it now and install it in like a month when i have the machine build?
</p>
]]></description><guid isPermaLink="false">4720</guid><pubDate>Sat, 16 May 2026 21:09:18 +0000</pubDate></item><item><title>HexOS keeps Crashing/Stopping randomly and needs a reboot to get it back online again.</title><link>https://hub.hexos.com/topic/3276-hexos-keeps-crashingstopping-randomly-and-needs-a-reboot-to-get-it-back-online-again/</link><description><![CDATA[<p>
	I'm posting here to see if anyone can help me debug this issue. My HexOS server keeps going down at random times in the night and I cannot find any rhyme or reason to why it dies. The PC it's running off of is still powered on but the networking disappears and everything goes offline.
</p>

<p>
	 
</p>

<p>
	I've replaced the power supply, I've tried reading logs and didn't find anything. I've turned on and off XMP. This is driving me crazy
</p>
]]></description><guid isPermaLink="false">3276</guid><pubDate>Thu, 12 Jun 2025 15:39:18 +0000</pubDate></item><item><title>How to access files on my android phone, and accessing it remotely</title><link>https://hub.hexos.com/topic/4717-how-to-access-files-on-my-android-phone-and-accessing-it-remotely/</link><description><![CDATA[<p>
	Hi.
</p>

<p>
	I was wondering if there's a way to access my files (documents, and etc) on my phone remotely (I'm using a Pixel 9)? In that same topic, is there a way I can access my files on my laptop remotely as well? I have tailscale installed, but don't know what to do next to access my files on my laptop. 
</p>

<p>
	Please and thank you in advance
</p>
]]></description><guid isPermaLink="false">4717</guid><pubDate>Wed, 13 May 2026 23:09:33 +0000</pubDate></item><item><title>Connecting a DIY HexOS machine directly via ethernet into my PC, is this possible?</title><link>https://hub.hexos.com/topic/2795-connecting-a-diy-hexos-machine-directly-via-ethernet-into-my-pc-is-this-possible/</link><description><![CDATA[<p>
	Still learning about NAS servers in general, but I'm potentially looking to build my first NAS though I'm still not sure of some of the finer details; I'm quite familiar with hardware but not so much on the software.
</p>

<p>
	All I want to do is have a storage server for all my video work and general backups, but I have poor internet at my parents house and want to avoid a network bottleneck as much as possible in the meantime. It seems on typical NAS units it is possible to connect directly into a device via ethernet using it's IP address, but is this possible to achieve on a DIY NAS through HexOS?
</p>

<p>
	Was considering HexOS because it seemed easy to use for a noob like me with minimal compromise and the ability to expand my storage capacity fairly easily, but bouldn't find anything regarding whether it's even possible to do a direct ethernet connection from desktop to desktop.
</p>
]]></description><guid isPermaLink="false">2795</guid><pubDate>Sun, 09 Mar 2025 12:46:28 +0000</pubDate></item><item><title>Bought a 2-pack for buddy backup - how to share it?</title><link>https://hub.hexos.com/topic/4608-bought-a-2-pack-for-buddy-backup-how-to-share-it/</link><description><![CDATA[<p>
	As far as I understand it I only have one license and one account? Is it possible to get a second account for my buddy?
</p>

<p>
	How is this supposed to work? Or does this just allow me to have 2 server in my one account?
</p>

<p>
	 
</p>

<p>
	I'm confused.
</p>
]]></description><guid isPermaLink="false">4608</guid><pubDate>Sat, 04 Apr 2026 19:35:16 +0000</pubDate></item><item><title>question about the file naming system</title><link>https://hub.hexos.com/topic/4572-question-about-the-file-naming-system/</link><description><![CDATA[<p>
	have question im able to retrieve the files off a drive that was in a hexos server but when i try to import the pool it says it may delete the data but im able to get the data off but it doesnt have the porper naming that was when it was a drive in hex os is there a way to put the data back on the drive and restore it or is there a way to find the way the system names files and download it off the drive and retrieve it that way
</p>
]]></description><guid isPermaLink="false">4572</guid><pubDate>Tue, 24 Mar 2026 00:44:43 +0000</pubDate></item><item><title>refund request question</title><link>https://hub.hexos.com/topic/4606-refund-request-question/</link><description><![CDATA[<p>
	unfortunately, hexos just isnt for me. I have sent an email requesting a refund for my order to support@hexos.com, as per the suggestion of a form member, but i see people posting refund requests on here. so i am unsure of the correct process.
</p>
]]></description><guid isPermaLink="false">4606</guid><pubDate>Fri, 03 Apr 2026 21:09:01 +0000</pubDate></item><item><title>No license after purchase back in 2024</title><link>https://hub.hexos.com/topic/4589-no-license-after-purchase-back-in-2024/</link><description><![CDATA[<p>
	I bought Hexos 2 December 2024 for 99 USD. I didn't do anything with at the time because it was to early for me to try it, but loved the concept.
</p>

<p>
	I'm ready now to give it a try and turns out I never received a confirmation mail and the account credentials I stored in my Password Vault are not accepted (Hub and Deck). I checked my creditcard and I did pay the 99  USD at the time. 
</p>

<p>
	The email I used at the time is the same as I used to create the account I'm posting with. 
</p>

<p>
	Help would be much appreciated. 
</p>

<p>
	 
</p>
]]></description><guid isPermaLink="false">4589</guid><pubDate>Sun, 29 Mar 2026 15:05:47 +0000</pubDate></item><item><title>Begging for your Help - HP Micro G8 / B120i / LSI MegaRAID / HexOS - HELL</title><link>https://hub.hexos.com/topic/4488-begging-for-your-help-hp-micro-g8-b120i-lsi-megaraid-hexos-hell/</link><description><![CDATA[<p>
	Hi all,
</p>

<p>
	I'm truly sorry to be bringing you all a barely-HexOS related problem, but I come begging for help from the people who likely know best--NAS owners, Self-Host Enthusiasts, and the HexOS team themselves--with my proverbial heart in my hands. I'm at the point where I am truly frustrated and I just need to ask in case anyone has the magic solution for me (and I will owe you big time if you do!)
</p>

<p>
	Mods, I more than understand if this isn't relevant and you're welcome to remove this, and I apologise for wasting anyone's time. 
</p>

<p>
	Here's the story. I'm upgrading from a <strong>HP Microserver</strong> (circa 2010) with no special upgrades; mainboard, SATA bays, TrueNAS CORE. Over time, the TrueNAS system locks up, and, while it works, I can't access or log into it at all - the login page just gives me "incorrect username/password" and I have to force power-cycle the thing. That's fine; I've wanted to upgrade for a while and found a good deal on a fully-kitted <strong>HPE Microserver G8</strong> (with iLO - perfect!) from an enthusiast. <strong>HBA card, integrated RAID controller, 4-bay SATA, iLO, Xeon CPU</strong>, all the mods to make Disk 5 work for bootable media.
</p>

<p>
	I have had nothing but problems in migrating. Wanting to get off of old CORE (iX are discontinuing it, plus, doing moronic things like removing native SMART data...) to HexOS and SCALE, and since I have an EA backer license wasting away, I figured, no worries, I'll install HexOS and migrate the disks. I plugged in an SSD, installed HexOS, claimed the server, happy as. I backed up all the data a second time just in case and moved the disks across (4x4TB WD Reds, FWIW.) <strong>No disks in HexOS/SCALE interface. </strong>Alright... Probably RAID - it used to be software RAID handled by CORE, <strong>this thing has the B120i. That's fine. Go into HP SSA - no disks, </strong>only bay 5. WTF?
</p>

<p>
	Skip a lot of time and headaching and I realise the <strong>backplane is connected to the PCIe RAID controller (LSI 9261-8i)</strong> not the board (should have realised that, I know. I'm new to HBA RAID beyond just SW raid on Windows and CORE.) I... can't work out how to use the RAID card, it <strong>doesn't use a GUI</strong>, so it's all magic unknown CLI nonsense (to me, at least). Also, with some painstaking searching - it looks like <strong>LSI RAID cards need to be put into HBA mode for SCALE to control the RAID, but, SCALE doesn't <em>support</em> the card in HBA mode</strong>. Okay - fine. F*ck the RAID card - I <strong>disable it in BIOS and go back to the B120i</strong>. At this point I'm content with the RAID controller potentially losing me my data during RAID config. I screw around with boot modes about 18 times and <strong>finally get the drives to show up in HP SSA</strong>. Hoo-freaking-ray. <strong>Set up RAID</strong>, off we go to boot HexOS and install and get my goddamn NAS back up and running. 
</p>

<p>
	And now we're up to NOW. <strong>With the drives in, I get the below: </strong>
</p>

<p>
	<a class="ipsAttachLink ipsAttachLink_image" href="https://hub.hexos.com/uploads/monthly_2026_03/image.png.8145b936a02af3ddb943d468cd814b7b.png" data-fileid="4544" data-fileext="png" rel=""><img class="ipsImage ipsImage_thumbnailed" data-fileid="4544" data-ratio="73.00" width="1000" alt="image.thumb.png.017e2d6c1b44437403669f545eed3499.png" data-src="https://hub.hexos.com/uploads/monthly_2026_03/image.thumb.png.017e2d6c1b44437403669f545eed3499.png" src="https://hub.hexos.com/applications/core/interface/js/spacer.png" /></a>
</p>

<p>
	<strong>And with the drives OUT, I get this! </strong>
</p>

<p>
	<img class="ipsImage ipsImage_thumbnailed" data-fileid="4537" data-ratio="39.44" width="720" alt="image.png.87a8a0c5e371af6fede394737940e135.png" data-src="https://hub.hexos.com/uploads/monthly_2026_03/image.png.87a8a0c5e371af6fede394737940e135.png" src="https://hub.hexos.com/applications/core/interface/js/spacer.png" />
</p>

<p>
	So I can't use the RAID controller, I maybe can't use the B120i, and it almost feels like I can't use HexOS either. Argh! I am lost! I feel like I'm destined not to have a nas with any form of modern features! No iLO, no RAID controller, no damn apps, just my buggy old CORE interface on a nearing-20 year old box. 
</p>

<p>
	So, for at least just the sake of your understanding of my current mindset, I plead for any help anyone might have for me. I wrote this a little tongue-in-cheek-humoured, but honestly, I'm so damn angry at this whole process (not HexOS, as I said, but the whole thing; HP, SSA, the B120i, the LSI card, the iLO, the NAS, CORE, SCALE, HexOS, you name it, I'm just soured on the whole lot, meanwhile my NAS is down and my hopes of a simple home freaking media server are shrivelling up.) 
</p>

<p>
	<u><strong>Thank you for your time and for any help you could possibly offer me. </strong></u>
</p>
]]></description><guid isPermaLink="false">4488</guid><pubDate>Mon, 02 Mar 2026 11:19:28 +0000</pubDate></item><item><title>Question about HexOS long-term sustainability / business model</title><link>https://hub.hexos.com/topic/4420-question-about-hexos-long-term-sustainability-business-model/</link><description><![CDATA[<p>
	Hi,
</p>

<p>
	I’m one of the happy lifetime license holders for HexOS, and overall, I’m really excited about where the project is headed. But there’s one thing I’m worried about: long-term sustainability.
</p>

<p>
	I get that selling lifetime licenses is great for upfront cash flow, but how do you plan to keep the project financially healthy in 5 or 10 years? Honestly, it reminds me a bit of what is happening with Plex, and that’s kind of worrying. For the same reason, I’ll never buy services like pCloud with “lifetime” storage.
</p>

<p>
	I assume you have a strategy for this—maybe optional subscription services (like cloud backup, premium/enterprise support, etc.). Could you share a bit about it? Are you confident that these income streams will be enough? Even though I’ve already paid for my license, this actually affects my decision about whether to start my main server on HexOS. Long-term viability matters more to me than the initial cost, to be honest.
</p>

<p>
	I’m not trying to be critical—just looking for some clarity to feel more confident about the future.
</p>

<p>
	Thanks for any insights!
</p>
]]></description><guid isPermaLink="false">4420</guid><pubDate>Thu, 12 Feb 2026 15:48:42 +0000</pubDate></item><item><title>Student use</title><link>https://hub.hexos.com/topic/4416-student-use/</link><description><![CDATA[<p>
	Hi, I am in 7th grade and am currently running TrueNAS on my server. However, I love the UI of HexOS, but cannot afford a license. Does hexOS offer giveaways for students? My budget would be $5.
</p>
]]></description><guid isPermaLink="false">4416</guid><pubDate>Wed, 11 Feb 2026 00:32:31 +0000</pubDate></item><item><title>Refund me - Unexplained 900Mbps Data transfers to the cloud??</title><link>https://hub.hexos.com/topic/4382-refund-me-unexplained-900mbps-data-transfers-to-the-cloud/</link><description><![CDATA[<p>
	<span style="font-size:10.5pt;line-height:normal;">Dear HexOS / Linus Tech Tips Team,</span>
</p>

<p>
	<span style="font-size:10.5pt;line-height:normal;">I hope this message finds you well. I'm writing regarding my recent HexOS purchase, which I bought as an early access product expecting simplified TrueNAS management. </span>
</p>

<p>
	<span style="font-size:10.5pt;line-height:normal;">Unfortunately, I've encountered challenges that have led me to request a refund, and I need your help disabling the service.</span>
</p>

<h2>
	<span style="font-size:10.5pt;line-height:normal;">What I Experienced</span>
</h2>

<p>
	<span style="font-size:10.5pt;line-height:normal;">After claiming my server</span>
</p>

<ol>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Unexpected Network &amp; disk</strong></span><span style="font-size:10.5pt;line-height:normal;"><span>:</span> With no backup configured, I saw sustained ~900Mbps outbound traffic to </span><code><span style="font-size:10.5pt;line-height:normal;">link.storjshare.io</span></code><span style="font-size:10.5pt;line-height:normal;"> and </span><code><span style="font-size:10.5pt;line-height:normal;">api.hexos.com</span></code><span style="font-size:10.5pt;line-height:normal;"> via the </span><code><span style="font-size:10.5pt;line-height:normal;">wsocat</span></code><span style="font-size:10.5pt;line-height:normal;"> WebSocket tunnel (PID 17377, 1MB buffers). This matched high disk reads from my media vault.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Difficult to Control</strong></span><span style="font-size:10.5pt;line-height:normal;">: Killing </span><code><span style="font-size:10.5pt;line-height:normal;">wsocat</span></code><span style="font-size:10.5pt;line-height:normal;"> stops it temporarily, but it restarts. </span><code><span style="font-size:10.5pt;line-height:normal;">midclt call service.stop "hexos-agent"</span></code><span style="font-size:10.5pt;line-height:normal;"> fails (service not found). No clear GUI toggle exists.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Dashboard Dependency</strong></span><span style="font-size:10.5pt;line-height:normal;">: Blocking the tunnel (with my firewall) eliminates uploads but breaks HexOS Deck access ("Server not available"). - Even removing the server from the HexOS cloud service does not stop this data transfer.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<b>Unexpected Cloud Service Lock in</b>: I didn't expect to be required to rely on your cloud service to maintain my own server, this goes against self hosted as a concept..
		</p>
	</li>
</ol>

<h2>
	<span style="font-size:10.5pt;line-height:normal;">Why HexOS Isn't Valuable for Me</span>
</h2>

<p>
	<span style="font-size:10.5pt;line-height:normal;">Honestly, I don't see much value in continuing with HexOS for the price I paid:</span>
</p>

<ul>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Limited Features</strong></span><span style="font-size:10.5pt;line-height:normal;">: The cloud dashboard and "simplified" management haven't demonstrated significant improvements over stock TrueNAS Scale.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Early Access Concerns</strong></span><span style="font-size:10.5pt;line-height:normal;">: I purchased during early access expecting rapid progress, but haven't seen meaningful updates or enhancements that justify the cost.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Misleading Expectations</strong></span><span style="font-size:10.5pt;line-height:normal;">: The aggressive cloud sync behavior felt like data exfiltration rather than helpful management, without clear opt-out options or bandwidth controls.</span>
		</p>
	</li>
</ul>

<p>
	<span style="font-size:10.5pt;line-height:normal;">I feel somewhat misled by the early access promise—I expected a product evolving toward clear value, but the core issues (uncontrollable uploads, poor disable process) persist.</span>
</p>

<h2>
	<span style="font-size:10.5pt;line-height:normal;">My Requests</span>
</h2>

<ol style="margin-top:0px;margin-bottom:0px;">
	<li style="font-size:10.5pt;">
		<span><span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Full Refund</strong></span><span style="font-size:10.5pt;line-height:normal;">: I'd like to return to standalone TrueNAS Scale.</span></span>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Official Disable Instructions</strong></span><span style="font-size:10.5pt;line-height:normal;">: Step-by-step process to permanently remove the HexOS overlay/tunnel without data loss or reinstall.</span>
		</p>
	</li>
	<li style="font-size:10.5pt;">
		<p>
			<span style="font-size:10.5pt;line-height:normal;"><strong style="line-height:normal;">Data Confirmation</strong></span><span style="font-size:10.5pt;line-height:normal;">: What was uploaded during the sync? (Metadata only? Full files from my media vault?) And can you confirm/delete any stored data?</span>
		</p>
	</li>
</ol>

<p>
	<span style="font-size:10.5pt;line-height:normal;">Thank you for understanding my position. I wanted HexOS to work but ultimately find it doesn't meet my needs. Your assistance with the refund and clean uninstall would be greatly appreciated.</span>
</p>
]]></description><guid isPermaLink="false">4382</guid><pubDate>Wed, 04 Feb 2026 03:14:16 +0000</pubDate></item><item><title>Getting an I/O Error on a Drive, what do I do?</title><link>https://hub.hexos.com/topic/4376-getting-an-io-error-on-a-drive-what-do-i-do/</link><description><![CDATA[<p>
	I am getting the below I/O error on a Sata SSD.<br />
	I am pretty sure there are some app files on the drive, what do I do from here?
</p>

<p>
	I want to buy a new Sata SSD in a different size (500G probably).<br />
	<br />
	Is it a matter of shutting down the server,<br />
	Removing the drive<br />
	using something like Crucial software to copy the contents over<br />
	and refitting the new drive?
</p>

<p>
	 
</p>

<p>
	<img alt="spacer.png" class="ipsImage" data-ratio="70.72" height="553" style="height:auto;" width="782" data-src="https://i.imgur.com/gKQodkD.png" src="https://hub.hexos.com/applications/core/interface/js/spacer.png" />
</p>
]]></description><guid isPermaLink="false">4376</guid><pubDate>Tue, 03 Feb 2026 11:39:34 +0000</pubDate></item><item><title>Need help configuring a solution</title><link>https://hub.hexos.com/topic/4349-need-help-configuring-a-solution/</link><description><![CDATA[<p>
	I work in a team to manage IT for a automation company and we need a NAS for the design files . Should we use HexOS for this application or would it be unrelaible for this use case. We have about 8TB of existing data and need to upgrade it to around 30TB for future proofing. If anyone can please suggest any solutions do reply and guide me to the best possible solution.
</p>
]]></description><guid isPermaLink="false">4349</guid><pubDate>Thu, 29 Jan 2026 04:50:04 +0000</pubDate></item><item><title>Network issues</title><link>https://hub.hexos.com/topic/4352-network-issues/</link><description><![CDATA[<p>
	I was trying to set up a next cloud server so I could access my nas from anywhere. Problem was my server only had a local ip address you know a 10.0.0.123 type of address. I went into the hexos networking settings to try and change it. Instead of having a manual I p address, I changed it to automatic. This caused the website to stop( i'm assuming to switch from a local IP to a public IP) i waited several minutes for it to start up again with no luck. I went onto the nasa itself, and I plugged in a monitor and keyboard and I got alot of issues with characters that shouldn't be there to and a bunch of different graphical issues. I tried to at least put it back to a local ip So I could have my nas back but with no luck. Now it won't show up on my network as a hexos server when I type in the Ip address that used to be, for hexos, it goes to true nas. All of this, because I wanted a public I p address and yeah I did (ip add) in the linux terminal but all I got was a long list of characters that didn’t give me the ipv 4 or 6. Im at a loss of what to do next. I cant access any of my files and im concernd i wont have access to them without doing a fresh install of hex os but if i do that it will reformat the drives. please help.
</p>
]]></description><guid isPermaLink="false">4352</guid><pubDate>Fri, 30 Jan 2026 18:58:04 +0000</pubDate></item><item><title>Refund</title><link>https://hub.hexos.com/topic/4239-refund/</link><description><![CDATA[<p>
	Hi HexOS, 
</p>

<p>
	i started using this over the holliday since december 19th and find it fun but i dont have time or the spare hardware to run it. i wolud like a refund. 
</p>

<p>
	it seems like a great product, but its still a bit to hard for my taste. i will be following the development and probably looking in to it at a later date. 
</p>

<p>
	thanks in advance :D 
</p>
]]></description><guid isPermaLink="false">4239</guid><pubDate>Wed, 07 Jan 2026 21:03:45 +0000</pubDate></item><item><title>Random Reboots After Fresh HexOS Install on UGREEN DXP4800 Plus</title><link>https://hub.hexos.com/topic/4293-random-reboots-after-fresh-hexos-install-on-ugreen-dxp4800-plus/</link><description><![CDATA[<p>
	<span>Hi everyone,</span>
</p>

<p>
	<span>I just completed a fresh install of HexOS on a </span><strong><span>UGREEN DXP4800 Plus</span></strong><span>, and I’m running into repeated, seemingly random reboots.</span>
</p>

<p>
	<strong><span>System specs:</span></strong>
</p>

<ul>
	<li>
		<p>
			<span>Intel Pentium Gold 8505 (5-core)</span>
		</p>
	</li>
	<li>
		<p>
			<span>8 GB DDR5 RAM</span>
		</p>
	</li>
	<li>
		<p>
			<span>Built-in 128 GB SSD (used for the HexOS system install)</span>
		</p>
	</li>
	<li>
		<p>
			<span>4 × 12 TB HDDs (data drives)</span>
		</p>
	</li>
</ul>

<p>
	<span>The installation itself appeared to complete successfully. The system boots and reaches the </span><strong><span>Console Setup</span></strong><span> screen (the menu with options 1–10), and it is assigned an IP address.</span>
</p>

<p>
	<span>I’m able to access the web UI from my PC via </span><a rel=""><strong><span>https://deck.hexos.com</span></strong></a><span>, but after a short period the connection drops and I see a “server not available” / disconnected page. When I check the NAS physically, it appears to have rebooted on its own and is back at the Console Setup screen again.</span>
</p>

<p>
	<span>This cycle keeps repeating: boot → console menu → brief web access → reboot.</span>
</p>

<p>
	<span>At this point I’m not sure whether this is a hardware issue, a configuration problem, or something specific to the DXP4800 Plus platform. Any guidance on logs to check, settings to change, or known issues would be greatly appreciated.</span>
</p>

<p>
	<span>Thanks in advance for the help!</span>
</p>

<p>
	<span>Best</span>
</p>
]]></description><guid isPermaLink="false">4293</guid><pubDate>Sat, 17 Jan 2026 22:38:37 +0000</pubDate></item><item><title>Change Associated Account Email</title><link>https://hub.hexos.com/topic/1104-change-associated-account-email/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	I was wondering if I could change the email associated with my account, and how to go about it. Please let me know if I'm blind and being a donut, cause I can't seem to see it.
</p>
]]></description><guid isPermaLink="false">1104</guid><pubDate>Fri, 06 Dec 2024 23:35:37 +0000</pubDate></item><item><title>Mistake amount order</title><link>https://hub.hexos.com/topic/4092-mistake-amount-order/</link><description><![CDATA[<p>
	Hello,
</p>

<p>
	sorry for the trouble, I’ve been following HexOS for almost a year now and I’m very interested in the whole system.
</p>

<p>
	I wanted to enjoy the holiday sales to prepare for my deployement and ultimately wanted to get 6 licences for my machines.
</p>

<p>
	I mistakenly took the double pack instead of taking directly the 6 I directly needed <span class="ipsEmoji">😅</span>
</p>

<p>
	would you mind revoking this order so I could take the proper amount ?
</p>

<p>
	thank you in advance ! <span class="ipsEmoji">😀</span>
</p>
]]></description><guid isPermaLink="false">4092</guid><pubDate>Mon, 01 Dec 2025 15:52:10 +0000</pubDate></item><item><title>Sale</title><link>https://hub.hexos.com/topic/3031-sale/</link><description><![CDATA[<p>
	Is there going to be another sale before the full release, making it 100 dollars.
</p>
]]></description><guid isPermaLink="false">3031</guid><pubDate>Sun, 20 Apr 2025 20:33:54 +0000</pubDate></item></channel></rss>
