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Updating Immich is still broken. Please buy hearing aids. 😛 Sarcasm aside, can I assume there's no intention for the HexOS team to address this? It's been months asking for info/help regarding the storage configuration deprecation, the least you could do is let us know here and in HexOS that we're on our own on this.

Fyi, Q3 update went live today along with a new docs site: docs.hexos.com We are listening to you guys!

Agreed. For me, UPS support is important, especially as the TrueNAS UPS service is good enough for today. Graceful shutdowns are the ideal. IMO, UPSes help for more than just utility blackouts / brownouts: circuit breaker trips (e.g., vacuum on the wrong outlet at the wrong time) someone unplugs the wrong plug (e.g., they thought it was another device, but turned out to be the NAS) ZFS does really well with power loss due to CoW, but reducing the # unexpected power loss events is good, especially with spinning rust, non-PLP-backed SSDs, the myriad of hardware combinations not uncommon in DIY consumer NASes, avoiding the temporary loss of in-flight TXG writes (~5 seconds).

Seems like everyone here already explained this kindly enough. Here's my last shot. To most, there is no "great product" without quality & clear documentation, change logs, tutorials, release cycles, roadmaps, etc. What is obvious to folks that actually self-host or store critical data, except the most basic users: it is painfully annoying to use any allegedly "great product" where the developers "are too busy working on the OS" write their changelogs with known issues, compile the hundreds of details + limitations in their product with solid documentation, somehow believe every user "ought to just know" how to fix critical OS errors, or thinks "our product speaks for itself". Nobody here should be so enthusiastic to forget HexOS predominantly works on TrueNAS API, but I am continually surprised in this thread. The quality of an OS is not purely in its code. TrueNAS, Ubiquiti, Unraid, etc. must all do their detailed docs, changelogs just for fun, lol: "Nobody needs that. See, the code we wrote, this product, it's beyond mere words. Oh, bugs or limitations? You tell me". Quality communication and a quality product are not an either / or proposition for a NAS OS. In the end, most users will continue to have very different expectations for HexOS. Cheers, friend. 😀 Now, if you also believe marketing was the impetus of this thread & these comments, welp, now I get why others stopped replying. I think this thread has run its course.

Ah, I see. In that case, start/stop/uninstall have been there all along and have at least looked the same (I don't think I ever used them) for both the two "HexOS curated" apps and any installed via TrueNAS. Updates have so far not been supported, not even notifications of there being any. If that doesn't change in Q3 I will be flabbergasted. Just a few more hours and we'll see.

Yeah, not sure why that other guy brought up marketing... I agree, I have no idea why that other guy brought up marketing. That's great. At release. How much do you value the quality of the product, though? Would you sacrifice product quality for any/all of those things? Before you even release?

Its 1:44am where I'm at, can't sleep and also pretty excited for the Q3 update!

I was thinking whether it was capable of managing updates, start/stop, etc. fromn HexOS if installed via TrueNas, or whether any interaction with it would have to be via TrueNas is installed via it. Will wait for the patch and see. Just a bit rubbish that it appears to not be handling the via it itself is installing.

I would wait for tomorrow’s update, it should be the next one click app

Sorry to bring this chat back from the dead, but has Jellyfin been fully added to HexOS yet?

So the rest of us could move past the marketing. That tracks. I value at zero how many views an influencer/investor got versus the documentation, change logs, tutorials, release cycles, roadmaps, etc. Thanks for clearing that up. 😀 Anyone who's used a new platform, and especially a new "OS" like HexOS, knows that communication with users is paramount for an "amazing" product. No need to believe me, just ask Eshtek founder's old gig and their Unraid Docs and Unraid Release notes. ^^ that is what we ought to advocate for the 1.0 launch, not more influencer/investors making marketing videos. Clear, thorough, consistent communication with users goes a long way to building a strong reputation, especially beyond release and especially with paid software. Even documentation-light, heavy-on-the-simplification Ubiquiti knows it has to be upfront: limitations, bugs, workarounds, etc. are commonplace on any NAS, e.g., Ubiquiti Drive Features & Configuration — Ubiquiti Help Center. // Anyways, excited to see what Q3 brings tomorrow on Monday. Really curious how much they've improved since Q2, especially how feature-complete HexOS is before the 1.0 update. Are we now mostly an RC with just bug fixes, cutting features for 1.0 to meet the deadline, or crunch time to get it all done and hope for the best? Let's hope for great news.

That really is no explanation of what you meant. Anyway, it is precisely the point. Many, including me, wouldn't be here without the influencer getting their view and endorsing HexOS ("world-class marketing"). It is true the existing early access beta testers (or "users" as you are calling them) will not benefit much from more marketing. They will, however, benefit if the product continually improves and becomes "amazing", right? Good thing that Eshtek poured the unexpected influx of capital into a "frantic growth" of development capacities and not PR, marketing and community managers, right? By the way, I did not originally bring up marketing, but yes, marketing is for people who are not using the product, so definitely not us. I only made it clear, that Eshtek has marketing covered. Very true, and the lion's share of this reputation, especially at release and beyond, will be based on the quality of the product.

It misses the point, IMO: users on the HexOS forums in the beta stage are clearly very interested in HexOS. The # of views an influencer has is meaningless.. External marketing is less relevant to users on these forums: we're already here. Eshtek's communication choices with users is what drives forum posts like these. Eshtek, like all software companies, will have its early success based on its reputation among its users. Another “world-class” influencer marketing campaign will mostly hit non-users.

I am finally pushing my MS 2019 server down the river, and setting up a Framework Desktop with MS 2025 for group policy, domain controller, and DNS. My 2019 was also my NAS, but I never got more than one 10 TB WD RED NAS drive in it. This time I am going with a MINISFORUM N5 AI NAS two of the 10 TB WD RED NAS (and probably my old drive for parody) to start with. I plan to add more drives as needed, and my N5 wont be here until later in October. Main issues right now decommissioning the 2019 server is....I can't install all the drivers on the Framework Desktop w/ 2025 (pro AMD drivers don't support the hard ware, normal drivers don't support the OS). Ah the joys of poking a new server OS. Once this is sorted, I will be taking all but the NAS roles from the 2019. Once the N5 gets here, the 2019 losses its NAS roll and I start my HexOS journey. Oh and main reason I built a 2019 server for my home and 4 users? Group policy to force windows to behave like your domain account is local admin, like you don't bounce from the performance to balanced power profile randomly, to kill one drive, and more recently to send CoPilot to sleep with the fishes.

The Mod team has also reached out for you and hopefully we can get this resolved quickly for you

What did you mean by that? What's "curious" about any of those words given their context?

Hello, I purchased 1 hexOS licence key and got charged for 2. I wrote to support@hexOS.com twice and never got a response. I wrote to support a month ago already. Anyone know where or who I can contact to get help with my issue? Thanks

What kind of interaction are you thinking of? There's been zero support for anything of the sort up until now. Whether that changes with the Q3 update or not is anyone's guess. I'd recommend waiting a few days to see what that update brings.

Does installing Immich or other apps from TrueNas break HexOS from managing it? If I was to install Immich via TrueNas, would HexOS recognise it and I would be able to interact with it from HexOS from then on?

The Q3 update. Another thread mentioned it's scheduled for Monday. It's not in any way an "Immich patch," it's just a general release. The team aren't great at communication, so we'll just have to see what drops when it does. If it's anything like the Q2 update, most won't even notice it.

"world-class", "amazing", "frantic growth" are curious to read on the company's own forums. HexOS is much better understood as a software Kickstarter: influencers that hardly use the product, ordinary folks buying primarily because of a discount (not because betas are actually worth $100), promises of improved communication after slow updates, unexpected delays, scattered updates, etc. Many "make software accessible" enthusiasts do expect things ike reliable software with regular bug fixes; reliably-timed updates; unified & direct communication with users (thorough changelogs, docs, tutorials etc.) etc. HexOS is not an alpha nor an open-source project waiting for volunteers; these deliverables ought to be coming soon with at most ~90 days before 1.0 ships. How Eshtek communicates with users (not with the public) about Q3 will be a great signal of how things are shaping up, what has improved, and what has not. Like everyone, excited for the Q3 release on Monday.

I wonder if the only real measurable boost they can get is when Linus and company do their live on air install. There aren't enough of us with a platform that if we say it's good or need more work, to move the needle. Most true technologists on Youtube seem to be reviewing this product as if they owe someone a favor. When they do the HexOS vs TrueNAS vs Unraid (or others) they all say HexOS is good for the new to a NAS folks or those just starting out. Does that mean they wouldn't use it and don't expect us to after a few months working with TrueNAS directly? And the single product reviews mostly say let's wait and see. I know already that I am their target audience because I will use the core NAS and apps they make available. And if things go as we have been told the template process is supposed to make new app easier for someone to create. Not sure if that's the team or the app developers but it probably won't be me. As I have said in other places on the forum I have a network expert who created an Unraid setup that does everything I "NEED' and probably much more. HexOS is my inexpensive toy in the corner that I can pick up and mess with for a little while then set aside again when I hit a roadblock like my Raspberry and Orange Pi unites or my mini pc. For now it has my attention but we will see when we finally go live.

The screenshot below is what we see when updating the system from the command dashboard. It simply shows a basic window with very little info, if any. It would be nice to see a progress bar indicating how much of the update has been downloaded and when it will actually reboot. It would also be great if we could get an autorefresh on the page after 2 minutes or whatever.

Security is huge with these apps. What I have started using is a Cloudflared tunnel with a custom domain and cloudflare security steps to access my applications from the outside. This eliminates the exposed port issue and, with proper setup using the truenas certificate thats built-in, using HTTPS traffic from outside to cloudflare and then from the cloudflare into the tunnel and application itself. This, as far as I can tell, is secure enough for no-one except myself to access any of the applications without proper verification through cloudflare and the usual UI login.

How do you know that there is a patch coming? I couldn’t find anything about it. And are there release notes for it?