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@Dylan OMG OMG OMG I figured it out! I went into TrueNAS and found the Applications dataset, found the permissions and everything looked fine there, but I also noticed that under the Applications folder there was the Plex folder. Only the Plex folder. Because I had only installed Plex, nothing else. And since I uninstalled it, it shouldn't still be there. The fact it is still there, I reasoned, could be causing issues when it tries to install. I figured it must not have fully deleted the folder during the uninstall. So I deleted that folder and then tried to install Plex again through HexOS and IT WORKED! So happy! Thank you for pointing me in the right place!

@Dylan I apologize if I have made anything confusing with my ramblings. To clarify, I installed HexOS following the standard install guide in February and it installed fine. I then used the HexOS Plex app install option, and it worked fine, but I never used it. Now just a couple days ago I try to use Plex and noticed it said there was an update available, but that update didn't work, so I uninstalled Plex through HexOS (which was successful) and tried reinstalling it through HexOS (which failed with the permissions error). I have never gone into TrueNAS for anything or modified any permissions. So I'm not sure how things got into this state, but I fully agree that this sounds like some kind of permissions issue. Since I have never done anything inside of TrueNAS, do you know if there is a guide somewhere regarding setting permissions? And what would I be looking for on the applications dataset/folder? You suggest making sure the application has write access, would that be HexOS having write permissions? Like, am I looking to give HexOS write permissions or am I looking to give Plex write permissions? Sorry, I just want to make sure I know what I'm looking for before I go into TrueNAS so I don't mess anything up, because the NAS itself has more space used than I have backup storage available. Thank you for your help so far, I really appreciate it!

Hello, We just processed the refund for the 2 pack you purchased. Please give it 5 business days for the credit to show up. Apologies for the delay in your refund. We appreciate you supporting HexOS. Happy holidays.

you won't usually see that kind of tdp at idle, both intel and amd cpus will be a fraction of their advertised tdps at idle i know that intel claims they fixed their 13th and 14th gen cpus but imo its not worth the risk.

No worries we can definitely help you out with that. send an email to support@hexos.com and they will take care of it for you. You don't have to worry about things happening too late

i believe the community over on the truenas side have found a workaround to getting 10 series cards like your 1070 working again but im not sure of the process. you alternatively can also boot back into hexos 25.04 which should still have support for your 1070

once you log into truenas you can press the clipboard icon it'll show you the most recent tasks

I am having trouble with the updating from the prompt "An updated configuration is available for this app" for Plex. I get an error updating: Under TrueNAS Audit I see this failure: Event Data Success: False Method: filesystem.setacl Params: - Path: /mnt/HDDs/Applications/plex/logs Dacl: - Tag: owner@ Type: ALLOW Perms: Basic: FULL_CONTROL Flags: File Inherit: True Directory Inherit: True No Propagate Inherit: False Inherit Only: False Inherited: True ID: -1 - Tag: group@ Type: ALLOW Perms: Basic: MODIFY Flags: File Inherit: True Directory Inherit: True No Propagate Inherit: False Inherit Only: False Inherited: True ID: -1 - Tag: GROUP Type: ALLOW Perms: Basic: MODIFY Flags: File Inherit: True Directory Inherit: True No Propagate Inherit: False Inherit Only: False Inherited: True ID: 545 - Tag: GROUP Type: ALLOW Perms: Basic: FULL_CONTROL Flags: File Inherit: True Directory Inherit: True No Propagate Inherit: False Inherit Only: False Inherited: True ID: 544 - Tag: USER Type: ALLOW Perms: Basic: FULL_CONTROL Flags: Basic: INHERIT ID: 568 Options: Stripacl: False Recursive: True Traverse: False Validate Effective Acl: True Acltype: NFS4 Description: Filesystem set ACL /mnt/HDDs/Applications/plex/logs Authenticated: True Authorized: True Here are my permissions for /mnt/HDDs/Applications/plex/logs: Anyone understand what is going on here and how to get the Plex configuration update to work?

@jamesrayth Hmmm....this is a bit messy. I suspect that what you're encountering is both versioning mismatch AND, as a result, maybe permissions as well. I typically do not recommend attempting to configure Plex via TN particularly as Plex is a curated and a fully supported app. Doing that can easily create conflicts (this has happened to me) and can lead to exactly the kind of permissions drift I think is occurring. The error you’re getting suggests HexOS no longer has permission to write to its app storage location. Wit that said, maybe the safest approach would be to use TN UI to repair permissions on the Applications dataset/folder ,making sure the application has write access and then go back to HexOS to install Plex normally. Hopefully, once HexOS can write to the apps a Plex re-install should behave again. PLEASE make sure you're data is backed up and good luck!!

In 2026 I'm gonna try sort my backup situation once and for all; mine, my family and friends. At the moment, I only have the HDDs... and much to learn. On Reddit, reading about BitRot I noticed someone mentioning that if you get an AMD 5600XT, and ECC compatible Motherboard and RAM, you can make an ECC + BitRot protection system that will keep NAS files uncorrupted. Since hardware prices have gone crazy, and are due to become crazier really soon... I' researched that: €180 - Intel i5-12500 is the lowest team blue consumer CPU that's ECC compatible available €230 - Intel Core i5-14600K (with iGPU) is the lowest price team blue consumer CPU that's ECC compatible available €140 - AMD Ryzen 5 5600XT is the lowest team red consumer CPU that's ECC compatible available Since in an "always on" system the TDP matters, 65W vs 125W is quite a big difference. But if one considers using the GTX 1080 GS 180W I retired some months ago, the TDP switches teams. So, considering getting ECC DDR4 ('cause I came out late to the DDR5 party), and having learnt that some Network Cards are not FreeNAS compatible yet, I would like appreciate if anyone has validated any of the configurations base CPU's and please do tell which Motherboards have you chosen? My main goals for an HexOS server are mainly remote Backups and little Streaming. So I doubt a dedicated graphics card will lend important performance. Also, do have any suggestions on cheaper ECC hardware available to get atm? Perhaps 2nd hand, although in Portugal there aren't that many IT companies that have upgraded Workstations or Servers.

Well connecting to TrueNAS just seemed to be my browser on my macbook not displaying it at all because it wasn't a secure connection. I tried on my PC and I was able to get into TrueNAS. @Dylan do you know if there is any guides on installing Plex through TrueNAS so that it doesn't mess up HexOS? If I can find a install video on youtube for installing Plex through TrueNAS, would that mess anything up through HexOS?

Please delete my last post about the hardware I found to be affordable and available. Gonna post that and more on the correct section. ty

Maybe it's just me being super confused, but why would you need it to use a public folder? For either Immich or Nextcloud, there are already software designed to (securely) host, provide and share data explicitly (and not share their guts to a public share over the LAN) Wouldn't it be counter-productive to have them use a public share? It makes way more sense for torrent clients, music libraries and the such, than for file hosting software that usually has to enforce user separation and priviledges in a way that the public SMB share won't reflect at all.

Yep, similar behavior for me.

So because im seriously considering the uGreen 4800+, what happened with this? Im sorry to resurrect a read post. --Orion

I have this same question. I am using a gtx 1070. If you are saying 10 series is no longer supported that means that my GPU is no longer being utilized? Does that mean my only option is to buy a supported GPU?

Updated via the Truenas UI seems to worked out. Reinstalled the Nextcloud, it also worked out. But Nextcloud does not uses the public folders. Anyone could help to solve it?

I got on the TrueNAS side of things and rolled back PLEX and Pi-Hole, which got the apps running, then I updated them again, and they are both working. I am seeing a strange behavior with CPU usage. I initally blammed it on the crached app situration, thinking they were loop-launching or something, but everything should be ok, but Im seeing 100% CPU spikes constantly alway from 1 of the 6 cores. It usually jumps around between core 1-6, but sometimes lingers on one for a while. Is anyone else seeing something like this?

Hello again I’m saddened to see that my post hasn’t gotten any interest from the team for a whole month and I’m still trying to make this work. I have got the licences I needed because I wanted to tinker around but my original problem remains, I still have 2 extras that I won’t be using and would like a refund on those 😕 in hope of hearing from any of you soon to sort things out 🙂

Hello. New weird behavior for me since the new update. As I stated before, I cannot upgrade the truenas to goldeye, keeps failing. But I also installed Nextcloud, and I cannot connect to the app, help needed. I ay try to update the truenas via the Truenas dashboard.

Actually on Reddit, about BitRot I noticed that if you get an AMD 5600XT you can get an ECC compatible Motherboard and RAM and probably make an ECC + bitrot protection system that will keep NAS files uncorrupted. Any suggestions on cheaper hardware available atm?

Update: It resolved itself. After a few scans it eventually cleared out the duplicate episodes.

deletee.. found it..

After updating the Jellyfin application through the HexOS interface to v10.11.5, the drive access permissions were reset to default and my custom directories were removed. I re-added the pools back into the apps permissions through TrueNAS, but it did not match exactly to what I used initially (Drive/Media/Shows vs. Drive/Shows). This created duplicate entries for all of my episodes, one version pointing to the newly added directory that plays fine, and another pointing to the old directory that is no longer available to Jellyfin and the files throw an error when you try to watch them. The log has an FFMPEG error saying the directory doesn't exist. I tried a number of troubleshooting steps including refreshing the metadata with direction to replace all existing metadata and I tried deleting the library completely and rebuilding it with the corrected directories then refreshed metadata again. Neither step fixed the issue. Then I went back into TrueNAS and reset the directory access to match my original setup, deleted the existing library in Jellyfin and rebuilt it, and refreshed the metadata. The original episode entries in Jellyfin are working again, but now I have duplicate episodes for the updated directory that no longer exists. Now I just need to delete those new "ghost" episodes. I tried deleting a "ghost" episode with the ellipsis next to the episode and through the metadata manager, but Jellyfin throws an error saying it doesn't have access to that file location. I am out of ideas and am not finding any help elsewhere online. Does anyone have any ideas for how I can clean this up?

Sorry I should've been clear, I have no clue how to find logs in trueNAS for such failed attempts.