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When I installed the update, the update said successful but both of my apps said crashed. In truNAS I restated tailscale and the app deployed no problem. However, with plex I got this error and plex is stuck perpetually deploying. Does anyone have any idea why after the update I would be receiving this error?

arc a310 should be supported, with its support being added in 25.04. the igpu from those generations is likely good enough for multiple 4k streams however that generation of intel igpu does not support av1 transcoding. Most power efficient option would be getting yourself an intel core ultra cpu as those igpus support av1.

Hi @jamesrayth Def sounds like a permissions issue. When you installed Plex 10 months ago, have you not uses/updated it since? That [EPERM] error typically means that filesystem permissions on that path won’t allow the installation to create read/write there and I'm wondering if there could be a versioning issue OR somehow the permissions might have been changed when you reinstalled.

TLDR: does Jellyfin support ARC A310 for hardware acceleration in Jellyfin or does Intel 12/13/14th gen iGPU support AV1/strong enough for multiple 4k transcoded streams I've been running a Jellyfin server for myself and friends and I use my own Blu-ray rips so they can be pretty intense on bandwidth, especially my 4k rips. some of my friends have bad internet so they'd need to transcode it to a lower quality but my current setup is mini itx (to fit in my small apartment until I move and have a larger area to set it up) and currently only has an i7 6700 so the igpu doesn't support 4k qsync and 4k transcode is WAY too intense for it. So I was wandering which GPUs are supported in HexOS so that when I move and upgrade my system I have a compatible GPU, I'm also open to recommendations, I currently have a GTX 1650 lying around but If an arc a310 is supported I'd love the AV1 support. But again if there's other options that have lower power draw/cost I'm more than open to suggestion! I have a B660 board in it's box so if intel 12/13/14 iGPUs support AV1 AND can handle multiple 4k transcoded streams that would be great to know, thank you very much for taking the time to read

I initially installed HexOS in February, the install went smoothly. I then installed Plex just to see how installing a supported app would go, and it installed fine and created the media folders fine. Just today, however, I have been adding backed up TV shows to my media folders and was trying to get Plex to work, and it wasn't working. It said there was a configuration update available for the Plex app, which asked for a claim ID and whether I have Plex Pass. I entered the claim ID and selected I have Plex Pass, but the update failed. After trying this a few times and getting the same results, I decided to uninstall Plex and try reinstalling it. Now when I try to install it I am getting this message: Failed to install app. Job 453 failed: [EPERM] Filesystem permissions on path /mnt/HDDs/Applications prevent access for group "apps" to the path /mnt/HDDs/Applications/plex/logs. This may be fixed by granting the aforementioned group execute permissions on the path: /mnt/HDDs/Applications. I don't even know where to begin to fix this. Can anyone give some guidance?

this is my question, i dont want my custom settings to be removed

To be clear, these apps weren't installed via your curated versions. They were installed in TrueNAS. Is it still safe to click Update now?

A fine attempt to clarify some of the conflicting nomenclature of how storage verbiage is used. I hope this helps!! (clear as mud, right??)

Yes. It simply ensures the install script being used is based on our latest curation. Eg with Plex/jellyfin updating the config detected the presence of a GPU and enables hardware transcoding.

So, following the update is it now safe to click the update button below? I'd really like to get a better idea of what is going to happen if I do.

Glad you got it sorted!

TL;DR - idea for future app to validate devices and files transfers. So ... my idea of an ideal backup system is a Server Configured to Aknowledge devices for easy input, and having Incremental Backups of selected folders. But I understand that this might be a thing for a distant future, perhaps in a Paid App that validates the device an communicates with the server to update and send files, or perhaps to retreive. TL;DR - not a clue about hardware yet // is scaling local backups to remote locations a thing? Anyway, I don't have the hardware just yet, but I'm putting a stop to crappy backups and banking on getting a local and remote access solution in 2026, to stop manually pluging-in drives and the devices to the computer (sometimes having to run dupeGuru after the fact, to trace for unecessary duplicates, setting References and Exclusions), and a backup solution that might scale to remote locations... TL;DR - will learn before asking more questions // video ideas for Noobs to Pro As I've said, I need to dig in further to make it good and will try to find simple guides to get it done. Perhaps Linus will make a 1 LTT video with maybe 3 schemes from the simples to the most complex common cases. And from those, 3 videos in high detail to be hosted in your YT page... that's a though. But I'm gonna get a license tomorrow since I've learnt that this is the way forward. Thank you for the tips and will dig in with more time in upcomming vacations...

This is a qbittorrent limitation/feature. if the infohashes are the same then qbitorrent will treat them as the same torrent and not create a duplicate entry. you may want to search info on best ways to cross-seed online.

nextcloud should be more forgiving with moving files and changing directories.

I have one question specific to Nextcloud. My instance currently uses, as storage, iXvolumes, as per the default during the creation a while back. Given how I had to migrate immich's data manually from a Host Path to another, what might happen with Nextcloud volumes? (I can deal with moving stuff even though it's not ideal, but I want to be sure there won't be bad surprises)

Just got the update and have this feedback on trying it out on immich: Thank god I didn't start with Nextcloud. Is this the expected behavior? Or is something rather pointing to me having done something wrong that ended up in data being left behind? Maybe I didn't read a warning prompt right? I think I'll land on my feet moving things manually for immich, but I have a lot more users on Nextcloud and I'm not sure I feel confident going through this again with Nextcloud... Let me know if another communication channel is more appropriate to discuss this further PS: please don't roll out risky things during holiday seasons. It's not worth it.

I just updated my deck.os server and reseted my Qbittorrent app. The problem i have now, i can't add duplicate .torrent to my app! That is a pain, because i uploaded some torrent to a website and continue to share on another website. Normally, i just readd the .torrent to qbitorrent and it's pointed to the file location, but now when i add a duplicate torrent, nothing happen. No warning text box or starting checking file or showing in my list of torrent. I try to put on a different directory the file and try to redownload on my default directory and still nothing. They are from a private torrent, i can't add the tracker manually on the torrent. If someone have found a fix for that, i will appreciate. Thx in advance. PS: sorry for my english, it's not my main language!!!

Live fixes do not require users to perform any action locally. They hit our servers and affect everyone automatically. We will get you sorted through support. We are still tracking down why some reboots are losing connectivity to the deck. If you are comfortable with truenas UI, you can revert to a previous working boot by going to System > Boot and them clicking the activate icon on the right for the previous boot environment. Then restart.

Is hotfix comes with hexOS update? In that case i can't update because i got error "This server is not available" after last update, with only option to unclaim server. Can only access truenas. I will try contacting support on tuesday as you mentioned, thanks.

Pushing a live hotfix right now that should address the majority of issues. For those experiencing problems, this should resolve them. If you are still stuck with specific apps, click options, reset, and try again. Still stuck? Email support@hexos.com so we can investigate further.

I did multiple ways First I put the drive straight out the package unformatted and no detection. Then I formatted them MBR NTFS, Then MBR exFAT, then GPT exFAT, then GPT NTFS...All with the same result. RAID controller in the system says its PERC H730P Mini While writing this I was troubleshooting and realized I needed GPT initialized - unallocated drives then needed to go thru the onboard system to setup the raid system. As soon as i did that and reinstalled the OS everything worked. Hopefully I can just add drives in the future without all the hassle. Thatnks for the replies 😊

Fixes are inbound! We've been working on this since the first reports came in and believe we have identified the issues and are staging another hotfix deployment for later today.

Wow, there is a lot to unpack here. I am a long time IT person but not a NAS or networking expert so let me hit the easier stuff and someone related to HexOS can hit the harder stuff. 1) The HexOS can be thought of as a large but active hard disc drive. The raid choice you make will spread data among all the drives to give data recovery but don't think of the NAS as a backup unless you specifically and only set it up that way. You can have a nice (finances permitting) desktop machine that you run all your apps and do all your work. Once a week an app can write your data out to the NAS. If that's what you want, get two external hard drives instead. Those drives would be cheaper. HexOS (built on TrueNAS) is so much more. 2) Yes you can but you will find out quickly there is a LOT of ways to do that. I'm not sure HexOS has a baked in option but it may. If it doesn't there are lots of app within TrueNAS. And if you really want to go down a rabbit hole there are apps like Docker/Dockage that open up another whole world of thousands of apps. 3) If you talking adding or managing datasets/folders in HexOS you will be working in TrueNAS to do that. That may have recently changed but I am at least one HexOS/TrueNAS update behind. 4) if you have created a HexOS NAS you can create SMB folders to import data. That is just one basic options because there are apps that can help load your new NAS. I'm not sure if I have answered your questions. If I missed your points let me know. There are a lot of folks here with different levels of expertise before you get to the development staff itself. If your a first timer people are happy to help but really focused on the overall development and support of the core product. What makes things more complicated is that a lot of work is still done in TrueNAS, not HexOS. So a product developed to make interaction within TrueNAS less often is still pretty TrueNAS heavy. This is probably also not the product you want if you really don't to use TrueNAS or develop a basic understanding of it. Many solutions for adding an app will come from youtube and that is risky because they are running specifically on TrueNAS and there are new versions of the product every few months. We have seen here that a "small" TrueNAS change can cause a lot of confusion and work for the HexOS devs. Don't expect to be taught TrueNAS here but you will have to learn parts of it. If you are considering HexOS it looks like it has a lot of potential for folks who want to set something up without worry that they need to get an IT degree though you should do more research and get more opinions than just mine. The only reason you need to look quickly is the cost of the lifetime license is currently $199 but is expected to go up to $299 when the application goes live. There are discussions of a monthly subscription but right now most of the effort is focused on getting to the go live state. There will be lots of news yet to come.

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there's an actual app update but it only shows this update.