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I can't speak intelligently to the technical side of this question but I am sure the admins can give you more helpful information. I can to the emotion/bus theory side though. I am blessed in that the husband and wife combination who support my Unraid server have shown interest in HexOS. I believe that between them and my password management app my wife will get by until she decides to go forward. That being said I have a couple posts and a few more responses on who HexOS is for. Your question really helps me reinforce that question. Whether it was intentionally created this way or not I believe HexOS has a bit of an identity crisis. When Linus put out the black friday video not only did he lend a little credibility to HexOS but he flipped on the light switch as it were. Noobs heard him say "cool new product" and they jumped on. Experts heard him say "no more setting up some of those tiresome pieces like datasets and security" and thought finally someone automated that repetitive stuff that takes some much time. But i believe intermediate folks got the best of both worlds. Along with the experts they probably were remembering many tasks that just plain sucked and may have made them reconsider TrueNAS as a viable option to take them as far as they could dream. And intermediates, like noobs, saw the opportunities to do things they didn't really want to tackle in TrueNAS alone. For beginners this product is tough because the setup just works. You have a NAS up and running before you even have time to wonder how you will ever get it working. Then when you pick some curated app, those installs just work as well. Then that fateful day comes where they get the "server in not available" error and a couple forum members point to a post that tells them the "quick and easy" steps to clear it up. They have to go into something called TrueNAS. and they have no idea what that is. And when you get into TrueNAS and while following the guide and , oh lets say they click on a security setting they shouldn't have. Well, in my best Illidan Stormrage voice I say 'You are not prepared'. For experts you pretty have the measure of it. HexOS does things it's way because it needs to if it wants to help those beginners. But these decisions are limiting to advanced network or servers folks. I don't think there is any situations HexOS creates that and advances TrueNAS person can't adjust for their needs BUT if they really are experts what do they need HexOS for? The family knowledge gap is an even greater hurdle for them. Multiple pools and vlans not only make sense, that are a necessity. VM's (when they come) are nothing new and just another tool in the box. Updating yaml files are second nature as is jumping from one docker management app to another because of a feature they ant to try is just part of doing business. For experts the curation process is a neat idea (for someone else) but is needs to much work to convert to their standard so it's easier to just do it themselves. I don't fit into this category so I am probably oversimplifying it but you get the general idea. To me intermediates get the most from HexOS overall. And especially if they are nearer to beginner that expert. HexOS becomes like a playground where you can try the things experts do regularly. Wan to setup a Linux distro in a VM (again, when it's available) then do it. Get it wrong, try again. Get it right, then put those note in the file until a production opportunity comes along. Better to learn now then when you really need it fast. Want to true Tailscale, NGINX and Cloudflare to see who works best with your upcoming security ideas then do it. Through HexOS, TureNAS of Docker, figure out what works for you. All the while you can have Nextcloud, Immich (sigh) and Jellyfin up and running through HexOS so that beginner family member (son or daughter if possible) can learn with your help. Then when your old and you notice your home server is down and that antique VCP if flashing 12:00:00 again, they can come fix it all for you. I don't know if my posts are helping HexOS understand their customers or their customers understand HexOS. But hopefully it open doors to get people to try new things. Look around the forums because, for instance, there is a series of posts documenting one gals journey into the NAS world. As well there are several folks highlighting youtube videos of crazy thing people are doing from what hardware they run their NAS on to how to make Jellyfin available outside your home network with reverse proxies, self certs a wing and a prayer. And it works! We may have to wait a couple years for us to fully exercise our dreams but what's a little time between friends? Good luck on your decision.

Installed TrueNas and HexOS , had a HD failure and had ti do a re-install. Problem cannot access HexOS , get message - You do not have any licenses available to claim a new server. Please purchase a license or disconnect an existing server to continue. How do I do this please

I’m running TrueNAS on two separate servers. One is just a replication target for local backup, and one is an app server. The app server currently only running Nextcloud-aio (via docker, not apps), home assistant OS (in a VM), and Unifi Controller (also in a container, not an app). I want to install Immich in the near future. I didn’t use apps because I wanted to write my own docker compose files so that I could have a bit more control (I run some of my apps in different vlans, so I used macvlan networks in docker). I also run my own OPNSense router and Unifi access points. From what I know of HexOS, the above probably generally says HexOS wasn’t made for me. If not that, the fact that my day job is as a DevOps engineer probably does. BUT, I’m not just looking for drop-in replacement of my current setup, and I may be willing to simplify a bit. I’m struggling to find the time to maintain my current setup. Nextcloud-aio, HomeAssistantOS, and OPNSense update themselves (at the click of a button), but beyond that, I’m still running TrueNAS 24.10 because I haven’t had the time to deal with all the changes to VMs and apps since that version, and it’s not exposed to the internet at all (not even Nextcloud), so it’s not been a high priority. I’ve come to realize that while I love to tinker, there’s a lot of value in “it just works without having to think about it”. I’m also concerned about the bus factor with my current setup. If something were to happen to me, my wife and my entire family would be hopelessly out of their depth trying to deal with this system in it’s current form. The only viable path forward would be for them to abandon everything and go running back to Apple or Google or Microsoft (probably the first one). Basically all the files of any value are in Nextcloud, so my wife could at least figure out how to download them, but I’d rather she be able to keep using it if it was easy enough to maintain. So with all of that said, is HexOS for me, or am I going to find myself limited and frustrated (or constantly dropping into the TrueNAS UI), without being all that better off in terms of bus factor anyway?

Many thanks

Here is the general information on your question. The "Add License" button is used to activate TrueNAS Enterprise software features. When a corporate customer buys a dedicated, certified storage array directly from iXsystems (like a TrueNAS F-Series or M-Series array), it comes with an enterprise software license key. Entering that key unlocks high-availability features (like active-active dual-controller failover), specialized enterprise management tools, and activates official 24/7 direct software engineering support lines. 2. Does this specific customer need it? Looking at the screenshot they provided, no, they absolutely do not need it. The Hardware: Their machine is identified as a DXP4800 Plus (which is a 4-bay commercial NAS enclosure manufactured by UGREEN) running a consumer Intel Pentium Gold 8505 processor. The Software Edition: The bottom left corner clearly shows they are running TrueNAS SCALE Community Edition. Because this is DIY/Community hardware and not an official iXsystems enterprise server deployment, they do not have an enterprise license key, nor can they purchase a standard enterprise support contract for a third-party UGREEN chassis. 3. Will their system stop working or lock up? A common fear for users seeing "Add License" or "Community Edition" is that the software is a trial or will eventually expire. TrueNAS SCALE Community Edition is 100% free, fully featured, and will never expire. They have complete access to the ZFS filesystem, unlimited storage pools, SMB/NFS sharing, apps, containers, and virtual machines out of the box. They can safely ignore that button completely; it will just sit there quietly as a permanent part of the standard TrueNAS web interface design.

How do I find My Licence ? Dashboard says "Add Licence " ?

Hello all I took the plunge and bought and installed HexOS on my kickstarter backed Orico cf56 pro as the inbuilt OS is absolutely **** and i mean **** as the limitation of only able to create one SMB share and only one. and the amount of data it tried to send back is concerning but that’s in hand as my Firewalla Gold Plus is a god send when stooping that type of thing For those who wish to install HexOS on these i would suggest HexOS as this was a little frustrating as the only monitor i could get a signal was my Samsung G9 super ultra wide and the install screen was stretched so much it was hard to see the install instructions but it is possible and is an improvement but one think i have noticed is that that CPU Thread 13 to 16 does not have a Temp next to it in the web interface For reference below is the Setup on my Orico cf56 pro CPU: 12th Gen Intel® Core™ i5-1240P RAM: 16GB DDR5 5600mhz HDD: 5 Seagate Ironwolf Pro 16TB NVME: 2tb ORICO (this is the Install Drive for Hex OS as I'm leaving the inbuilt 128gb for the Original OS i have just taken this out of the boot look on the Bios) LAN: 10GbE*2 My next update in the coming months on this would be to increase the RAM to 32GB and I'm currently looking at installing "geekau / mediastack" on this as i have already installed Portaner enterprise thought the TrueNAS interface after i have coped all my Data from my ageing Drobo5n. any questions welcome and also any suggestions welcome.

im only able to rip CDs, anything with a video file just refuses to start

This is something we are working on.

The blog post really does a great job of describing the sense of overwhelm one might get jumping into a new and powerful ecosystem. There are so many rabbit holes to run down and it can get discouraging pretty fast. My feelings have always been that for something that is so routine as setup it shouldn't be so hard, and I'm glad you guys tackled it head on.

Feature Request: Cloud Configuration Backup & Restore It would be great if HexOS could optionally back up the full system configuration to the user's HexOS account. When installing HexOS on a new boot drive or migrating to new hardware, users could simply sign in and choose "Restore from Account Backup" to automatically restore all system settings. This could include: Storage pool configuration Shares and permissions Users and groups Apps and app settings Scheduled tasks Network settings (where appropriate) Other TrueNAS configuration The feature should be optional, allowing users to enable or disable automatic cloud backups and manually create restore points if desired. This would make disaster recovery and hardware migration much simpler, eliminate the need to manually export/import configuration files, and provide a smoother experience for users while keeping HexOS true to its goal of making NAS management easy.

Here is the video of the AnyRAID talk. How does it work? Shortcomings? Benifits? https://www.youtube.com/watch?v=FEXPQMw5BiQ

Unfortunately this is application dependent so I can't give you a one size fits all solution at this time but we are looking into simplifying the process in the future If an app's storage locations have not changed, simply clicking the reset curation button will take care of it. We generally do not move storage locations unless the app itself requires the change like when immich modified it's storage schema.

You are able to go into the truenas ui and create a custom app which uses docker compose You are also able to request app curations by selecting the app in hexos deck

It's nice to see you guys are making progress to the existing deployment of apps. What's the best way for users existing legacy deployed apps to take advantage your new implementation? For instance, Plex is now much better now then when it was first a curated app. I assume it's going to be a lot easier to maintain if we're using the latest deployment. I don't understand the migration pathway to keep up with these developments.

I would like to see node-red and mosquitto added, which would pair nicely with the home assistant app

It would be nice to see node-red added to the curated apps as well. Is it possible to run docker(-compose) containers as well, beside the curated apps?

Continuing the promise to double our curations, we are releasing 3 more curations. Mealie - Mealie is an intuitive and easy to use recipe management app. PairDrop - PairDrop is a cross-platform file transferring app. SnapOtter - SnapOtter (currently) is a image modifying toolkit.

Am definitely looking forward to more precons! And as a newbie, I totally agree with Todd.

Personally I am still using an ancient version of the server and app that still works, but yeah, I am waiting for a full migration guide that covers version 1.112.2, support said they were working on it, but who knows when its going to be done...

This is very interesting and topical considering all the more recent forum posts where someone is basically asking what is HexOS. This goes into the 'helping newbies' column because advanced folks would say they have their own way of storing media but a new to NAS person may not even know that is a thing. It makes you wonder what's next. Not the specific ap necessarily, but the undiscovered possibilities. 🤯

lets talk about how I stopped using immich because of this... Maybe in the future when I am bored and willing to deal with all this I'll try once more, I have uninstalled it and re-install it in hopes of it "just working" but no

Hi, all The Problem If you have an app (like Immich) configured to use a path on an encrypted dataset, and that dataset becomes locked after a server reboot, the app will fail to start with a generic error: Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details When you dig into the log, all you see is: bind source path does not exist: /mnt/HDDs-2/Photos/immich This is misleading — the path "doesn't exist" not because it was deleted or never created, but because the encrypted dataset is locked and therefore unmounted. It sent me troubleshooting in the wrong direction (permissions, database migrations, corrupted installs) before I realized the real cause was simply a locked dataset after reboot. What I'd Like to See Detect locked datasets during app startup failure — When a bind mount fails because the source path doesn't exist, check whether that path sits on a locked encrypted dataset. Surface a clear warning to the user — Instead of the generic [EFAULT] error, show something like: "App 'immich' failed to start — the dataset HDDs-2/Photos is currently locked. Unlock it and try again." A gentler nudge on the generic error — Even if full detection isn't feasible, adding a line to the default error message like "Check that any required datasets are unlocked" would help point users in the right direction much faster. (Btw yes AI help me write this as this would be so quite hard for me to write "by hand")

Check this out! https://docs.hexos.com/blog/2026-06-18.html